South Trail Kia
Calgary, AB
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218 Reviews of South Trail Kia
The dealership was very informative as to what work was required. The Staff was friendly and Knowledgeable. We needed an out of town inspection and the made the process very easy. required. The Staff was friendly and Knowledgeable. We needed an out of town inspection and the made the process very easy. More
The dealership is friendly and helpful and understanding of issues with our vehicle,also made sure we understood what they would be addressing with the vehicle of issues with our vehicle,also made sure we understood what they would be addressing with the vehicle More
Service to my 2012 Kia optima was fantastic . They did a multitude of recalls that I failed to keep updated. Plus they replaced my fuel pump which was the initial reason for it to be in the shop They did a multitude of recalls that I failed to keep updated. Plus they replaced my fuel pump which was the initial reason for it to be in the shop. Most of all Sarah was the best service advisor and explained everything. Thank you so much. More
Its a xxxx show and these sales team don't know how to deal with customers, they ask you to come in but try to push their deal on you and not what you want deal with customers, they ask you to come in but try to push their deal on you and not what you want More
I brought my new Kia Sportage Hybrid in for a vehicle inspection due to a shimmy in the vehicle especially on smooth pavement. They did a full inspection of the suspension system and discovered that th inspection due to a shimmy in the vehicle especially on smooth pavement. They did a full inspection of the suspension system and discovered that the wheels were out of balance. This was rectified and the SUV now has a very smooth ride. They also did a full inspection on the rest of the car and gave a written report for my records. The SUV was ready on time as promised and included a complementary cleaning of the interior as well. This is not the dealership I bought the SUV from but it will be the dealership that I will get my service from now on. More
Customer service is usually on par. I just wish they would put my interior settings back the way they were. Ex: the temperature/headlight switch. I also had booked a balancing service o I just wish they would put my interior settings back the way they were. Ex: the temperature/headlight switch. I also had booked a balancing service online, with my tire swap, but they didn't actually do it, they said it wasn't booked in, but when I called to confirm, the Receptionist I talked to gave me the price and everything for the full services.. So there seems to be a lack of communication with the company Sometimes. I have had this happen before. Where they did a service that I didn't ask for and i had to talk to the manager about not being charged for it. More
Amazing, the best. The people are incredible who work there. Yu and Brendon are so good at their jobs. Never felt pressured and they were so easy to deal with. The lada The people are incredible who work there. Yu and Brendon are so good at their jobs. Never felt pressured and they were so easy to deal with. The laday who helped us set up our sportage was awesome too. If you want a vehicle look no further. You won’t be disappointed. This is what a dealership should be. More


