"Service was exceptional and very curious staff. Work on vehicle was completed in time and was called. Great staff who look out for customers needs"

"Audi's downtown service centre has gone 100% down hill. I've been a Audi customer for 7 years and I'm done with this brand. Called on Monday morning to find out what's going on with a recall part that apparently came in two weeks ago and still waiting for a call back (it's now Wednesday evening). This is my fourth attempt at trying to get this recall done. I've already started looking at other brands of cars as my lease is up in 2019."