SCAM ARTIST SOUTH GATE AUDI - RS
ALERT! ALERT! ALERT! SCAM ALERT! SOUTH GATE AUDI SCAMMERS!
IT'S WORTH TO READ!!
I'm Sharing my experience PARTICULARLY with SOUTH GATE AUDI. Before anybody start reading I would like to inform that I really love AUDI BRAND and their PRODUCTS. It's all about this "HUB of CON ARTIST DEALER SHIP" i.e. SOUTHGATE AUDI.
I bought 2016 AUDI A5 brand new from this DUMMY DEALERSHIP by trusting that they represent AUDI and they are the best option to buy EXCLUISVE AUDI CAR or AUDI PRODUCTS. But it was completely wrong conception i had until i bought the car from them. There is no doubt that their sales and management is not only full of BS and CON skills but also trick the customers with their skills.
What's the issue ?
i bought A5 2016 car and warranties along with that in hoping that I am at Exclusive dealership and i trusted their salesman that he going to sell me right genuine Audi products since he is representing AUDI. But when time come to use that warranties( WINDSHIELD,RIM AND TIRE and PAINT PROTECTION WARRANTY) that i paid almost $4K on top of the car price as sales man strongly recommend to buy that which make sense as well. Unfortunately, when i Took my car to AUDI Calgary Dealership. i came to know that they sold me THIRD PARTY SHADY WARRANTIES in order to make extra commission instead of Selling me their EXCLUSIVE IN HOUSE PRODUCT called "AUDI AFTER CARE". Which is not only cheaper from the price that i paid for THIRD PARTY Warranties but it also universal Product which i can use any Dealership.
What's wrong with THIRD PARTY WARRANTIES (SOLD BY SOUTH GATE AUDI)?
I found all warranties company's I.e. WINDSHIELD (REDLINE AUTOMOTIVE PRODUCTS INC) and RIMS and TIRE (PLATINUMTIRE AND RIM PROTECTION INC) are not only shady but they are known to con people in allover CANADA. When i took my car to WINDSHIELD (REDLINE AUTOMOTIVE PRODUCTS INC) they installed CHINESE WINSHIELD on my car even they confirmed me several times on phone that they going to install OEM. Moreover, they are that much unprofessional they damaged my during installation of windshield. Later refused to fix the damages. In short, they charged me $250 Deductible for Chinese Windshield and Lied to me that its OEM. Which Depreciate my car value and it cost me $575 to fix the damages that done to my car.
Later on, when i took my car to fix scratches of rims Since i paid for RIM Warranties. Company Refused to cover even its in their terms and condition by saying that its Cost them over their budget so they cant cover that.
What's the ROLE of SOUTH GATE AUDI?
I can understand that it might be only salesman who sold me Wrong Products over the in-house products in order to make extra Commission. But I found its all Supported and Sheltered by management including owner ( Dealer Principal). I Went to Edmonton to fix this issue from Calgary to meet DEALER PRINCIPAL so i can bring this whole issue under their attention. it was Surprising that DEALER PRINCIPAL refused to come in picture and put his SENIOR SALES MANAGER MR. RICK YOUNG to follow up this issue. It's not only prove that they already know how they are running the business by "RIPPING OFF" the customer by doing MIS-REPRSENTATION.
It's been more than 6 months communicating with south gate audi to either refund my money that you guys sold me of useless THIRD PARTY WARRANTIES or REPLACE IT WITH IN HOUSE PRODUCT CALLED "AUDI AFTER CARE". They not refused to accept the mistake and fix it but also showing their ARROGANT WORK ETHICS not responding for WEEKS.
I STRONGLY RECOMMEND TO EVERYONE TO AVOID THIS JUNK PLACE. THEY NOT ONLY CHEAT YOU BUT ALSO, SCREW YOUR HARDSHIP MONEY.
What's my NEXT STEP?
I really work hard for every single penny. I can't see anybody took my money through their con Skills. I'm currently working with lawyer to pursue this matter legally. Also, I'm going run online Campaign through social media i.e. FACEBOOK, INSTAGRAM and SC by making videos to let everyone know how they treat their customers until they fix the issue. I want to make sure nobody will get trap in their gimmick.
Used Car Purchase - My Dad
Very well taken care of by the sales team, I even came back with a few small issues after I had purchased the car and everything was taken care of swiftly.
Service really bad!!!! - John
I have to keep going back to fix a recurring issue (hesitation when accelerating). I'm sick and tired of this dealership's incompetent. Worst experience ever in my 30+ years of driving. It could be the car's problem or the service dept but I would avoid buying an Audi. PERIOD!!!!
Not professional, never answer and return calls - YLX
everyone seems busy and neglect customer nearby, no greeting and no smile at all. Phone never been answered and no return calls even left voice message. Also, staffs have different answers for same question (not professional)