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Incredible service, and I didnt even buy from them. I... - Jeff Palmer
Incredible service, and I didnt even buy from them. I purchased a 2017 Q5 Technik S-Line in a private sale a few days ago. A big reason why I went to Audi was my experience with Cory at Audi Royal Oak. The vehicle is incredible and the service from Audi has been exceptional, especially considering I didn't purchase anything from them. I will likely return to them to purchase a new Audi when I eventually upgrade.
After shopping around for a luxury SUV, Mercedes, Jaguar,... - Ben
After shopping around for a luxury SUV, Mercedes, Jaguar, Lexus etc...
The deciding factor was the sales person. John Wang was super accommodating we felt no pressure at all unlike many other dealers tactics. We came to a great deal and the service so far a been fantastic. The whole process was painless, and we were in our new family vehicle in less than 24 hours. John went above and beyond to make sure all our needs were met. Thank you John and Audi north Edmonton.
Mike was easy to deal with and kept me informed on the... - brian.hoban
Mike was easy to deal with and kept me informed on the progress. The car was clean when I picked it up and it ran great.
The salesman Rob Kohlman did the absolute minimum, had to... - Hkhan187
The salesman Rob Kohlman did the absolute minimum, had to be reminded time and time again and still couldn’t get the job done(I’m talking months). When I finally had enough I replied to a email from the finance department with my concerns and he was quick to respond multiple times and put me in touch with one of the sales manager as I requested. The sales manager and finance manager are the only reason this review isn’t getting a one star. Ron himself as a sales agent deserves zero stars. If buying one of the most expensive SUVs Audi has to offer sales commission isn’t enough to just do you’re job, not even go above and beyond, just you’re job, then I’m not too sure what is. Great dealership, lazy salesman, choose a different one and you should be fine. If you’re looking to just order a car and no further service then Ron is you’re man! At first I thought it was just myself, but I started asking around, and what do you know, another friend of the family bought a vehicle from him and wrote down the family members name who referred him to receive a referral cheque still has not received it and he received his vehicle months before me. I let him know if he really cared he would have to get in touch with a sales manager like I did if not let that family member know not to hold there breath for that cheque. FYI I’m still pressing guest in my own Brand New Audi.