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It was very good service and everyone was friendly. I was... - laurenbroad
It was very good service and everyone was friendly. I was able to drop off my car at a convenient time and it was serviced faster than expected.
got charged twice at my card - Nanda
I did body shop wort at this dealer ship. work is not that great. Got rusted on the fender after 2 years. They fixed me for no extra charge. AT the same time, they did another work. I paid using my CC. But almost month later I found out that they charged twice on my card. When I call them to find out what happened. they are not very helpful and didn't want to go through their accounting department to find out why it's charged twice. They simply said, their store is closed on the date of the transaction asked me to check with CC company. I found out through CC later that , it was charged twice on that date when I went to picked up the car but it's posted on CC side two times on that date and one week later. Actually, it's charged twice on that same date with 3 seconds different, but it got posted on 2 different dates ( almost a week a part). Thanks to the technology.
The entire staff is courteous and attentive. I very much... - cristinafaucher
The entire staff is courteous and attentive. I very much recommend this dealership. I went for my usual tire change and while I waited the staff made sure to keep me comfortable and informed.
Je vais plus faire affaires avec ce garage Audi, très... - Audi
Je vais plus faire affaires avec ce garage Audi, très déçue du service à la clientèle, (Département du service), Mathieu est mieux de faire plus pour les clients car vous allez en perdre, je vais pas donner de détails ici sur le problème mais pas fort du tout, croyez moi ...
Very disappointing - CarBuyer
Negotiated a price on the phone. Asked the salesman to assure me that he will honour the price or give me a better one, as I had to drive over 45 km to get there. To make a story short, he ended up giving us a price 10% higher than we negotiated on the phone, same car but different colour (both colours had the same price adder). Since I had two payments left on my current car (930 $ total), he increased my price with $ 60 per month, over a 48 month lease. I asked him to justify, as it is a simple math question. He did not even attempt to justify, he said this is the best he can do. At that moment it became obvious that all we discussed on the phone was just to make me come in, without any intention of honouring the price we discussed.
Very disappointing from an Audi dealer. I thought Audi would pick their dealers based on higher standards. This experience made me understand why people use “car salesman” in a pejorative sense.
Bad experience - Dunlop
Realy bad experience. They hide a crash from the used car we purchase, late on delivery, don t want to help at all, send us a letter of menace. Stay away of that dealer. Realy bad service and they lie on the condition of the car.