Went for a yearly oil and filter change.
They offered me a car for the day.Nice!
Always extremely well treated the moment you step into the service garage.
The employees make sure that you don’t wait.
They go to great length to make sure you get a 5 star service !!!.
The service at Audi west island was great efficient and quick. Nice replacement car too. Mr. Prince was very helpful and knowledgeable. He's always there with a smile and a funny story. He's a really nice person as are all of the staff of the service department. It makes bringing your car for service fun and not a chore.
Reliable, fast, professional, and always satisfied.
Very courteous from front desk to servicing employees.
Problems are always solved within expected delays and budget. No bad surprises, always the adequate solution.
Great service. Have been getting our car serviced there for years and have nothing but great things to say about their service and their VIP program. So convenient to have the car picked up, serviced and then returned to me in a matter of a couple of hours.
"Disappointed with my visit ...and disappointed in customer s"
I was happy with everything but my Car was not washed as I told it would be, and my passenger door trim which is s manufacturer defect was not replaced free of charge. Very disappointed.in Audi. Customer service after sale is a big factor for me in being a returning customer in the future once my lease is up.