19 Ontario Audi Dealers

Lisa was very polite and effiecient to sell me the car I - moisestapuio

Lisa was very polite and effiecient to sell me the car I wanted. Nice experience and I will be back to buy another car soon. I felt very confortable buying a car with her. Thank you Lisa.

Recently leased an Audi Q4 e-tron & couldn't be happier - HappyQ4owner

Recently leased an Audi Q4 e-tron & couldn't be happier with both the dealership AND the vehicle so far. This is now our 6th Audi in the last 10 years dealing with Audi London (SQ5 x 2, Q7, Q8, A3), and we have been 100% satisfied with the vehicles & the dealership experience on every occasion. This most recent purchase was completely seamless & efficient, & Faye was a great help every step of the way. She answered my constant barrage of questions quickly, & the vehicle delivery was fast and efficient. Both Faye & Tony Leung (the general manager) helped get me in this new vehicle quickly & ahead of my original order timeline. So far I absolutely love the electric vehicle. The financial details were extremely fair & transparent, & Audi London offered a very generous trade-in on my previous lease an included a few additional value-adds. All-in-all, we were once again completely satisfied with the vehicle & the purchase process, & will definitely go back once my wife's Q7 is due for replacement.

Pretty disappointed with the service at this dealership - rj556

Pretty disappointed with the service at this dealership and I would never buy car from here again or go to their service department. I bought a brand new 2023 Audi RS7 from Audi Midtown. When I went to pick it up there were issues with the remote starter they installed which took hours from them to resolve and I never got any introduction to the car as a result. I emailed them to get an introduction to the equipment in the car a week later and no one responded. I then called for my first service appointment a couple of months later and I was told the first appointment they had was 3 weeks away with no flexibility for an earlier appointment. I then called Audi Downtown and they offered me a number of appointments in the following few days. Audi Midtown obviously doesn't need the business.

I spent days back and forth on a purchase of a certified - Shawn Gusz

I spent days back and forth on a purchase of a certified pre-owned 2021 Audi RSQ8 with 25K (a $127,000+HST Purchase). There was a notable miscommunication and the vehicle was not as described when I went to pick it up. The deal was dead and I was extremely frustrated due to the lost time. While this may sound like a negative review, what sets a dealer apart and gets them from 1 star to 5 is how they handle a bad situation. An unreputable dealer will simply brush you off and not be concerned about their reputation. Audi Niagara's management team got involved right away when they discovered my frustration and not only worked to fix their process and policies on how they handle issues like this in the future, but worked with me tirelessly to get the deal done, making the appropriate concessions on the vehicle to account for the initial experience. THIS is what sets a good dealer apart from a bad one, how they fix problems and address customers concerns. Any dealer can more or less be A+ most of the time, but when you get one that works hard to make sure they put every effort in to make a poor experience a good one, that's when a review like this becomes even more valuable and relevant. Excellent recovery to the team at Audi Niagara.

Leased a vehicle with this dealership. - Guhbuh

Leased a vehicle with this dealership. Sanjay was great as was Lemen. Honest, friendly, and trustworthy service at this dealership. Will definitely lease or buy with Audi Uptown again.

We are absolutely in love with our new Audi. - Anna DiSimone

We are absolutely in love with our new Audi. A very special thank you to Sean and his team

bought a 2018 cpo warranty s4. - who

bought a 2018 cpo warranty s4. day after picking it up engine light came on. the salesman lied to me about having brand new brakes as i had to replace them couple months later. payed couple thousand out of pocket to for painting all the chrome around the car black and a new front grill. all the chrome parts came back wrapped not painted and the new front grill made my front camera unusable. the front speakers in my car came slightly burned which i didnt notice till couple weeks later as it was only scratchy at louder volumes. serveral months later now the speaker is much worse. they did a "software update" to fix my fuel pressure error code from my engine light which removed the light on my dashboard but not the problem. test drove with the mechanic and to point out the issues and he completely denied it even thought we were sitting together in the car. now several months later all the beautiful pops and gurgles from my engine are completely gone and the general sound of my engine is starting to worry me. do yourself a favor avoid these fools if i could go back i would have never bought this car and for sure would have avoided that dealership. this is my 2nd audi (1st expreience was great-new lease) and my next car will not be audi and my experience with audi downtown is in part to blame. would have had better customer service in afghanistan.

Rahul Narang was great, he ensured that i got the best - 4Rings

Rahul Narang was great, he ensured that i got the best possible experience when I purchased my 2020 Q8. The vehicle has been amazing so far! I specifically wanted a Q8 with these options and Rahul and his sales managers were very transparent regarding the service history and reconditioning work done to the car. Will strongly recommend my friends and family to come here.

They have the worst service advisors and services. - Varshil Shah

They have the worst service advisors and services. VW sold me a car with service package by letting me know, everything is covered, you don’t have to worry about any thing after buying this car! I am having vibration issues in my breaks they want to charge me for that. They have checked my breaks last time as I had the same concern! Didn’t charged me any thing nor fixed it! Had an issue with the suspension making cranking noise! Started just after 15k kilometres, mentioned to this guys, this also didn’t get fixed! On top of that they said all cars in this segment have this issue! Sounds like a company problem not my fault! Came to service centre again having same issues! Now they want to charge me for everything thats not fixed in last service as their fault! Thats totally wasting the time coming to this service department! They don’t know how to fix the cars!

Don’t be fooled by Google Reviews. - Hina

Don’t be fooled by Google Reviews. And don’t be fooled by fake promises. The sales persons will fool you and they do it as a team backed up by the mortgage department and the sales department. Don’t sign ANYTHING that you’re not ready to pay for even if they tell you ITS A PROMISE.

Fantastic service team. - Alex

Fantastic service team. Every time I go in for an appointment the staff are very friendly and knowledgeable.

Very horrible experience with this dealership, from sales - dontshopataudi

Very horrible experience with this dealership, from sales to the body shop to the general manager. If you ever bought a vehicle from Michael Silverstone I would look into whether there is a carfax claim that was conveniently registered after the carfax proof was printed.

I bought the cheapest used car on the lot and Michael - Johnnyg930T

I bought the cheapest used car on the lot and Michael Tsiang and Shawn made us feel like I bought the new R8 convertible with all the options…..real good people and Michael is a true gentleman….I would definitely recommend and seek them out again. True professionals!!!

The worse experience I ever have from this dealership. - Delwar Hossain

The worse experience I ever have from this dealership. The sales person ( Fred Li), The Certified Pre-Owned Sales manager ( Andrew Mccaughley) the most obnoxious people I ever met. I bought a Pre-Owned 2022 A3 from them for my daughter, and they refused to install winter tire which is on Rims before I pick up the car without charge. When I spend $40000 for a car, I think it was not too much to ask. The sales manager tried to avoid me even after I mentioned that I was waiting for him to talk. They wanted me to lie in my google reviews to show the five star. The sales guy ( Fred Li) walk way from us when we were picking up the car because I pointed out some issue in the car and raise my concern. Then the 2nd guy who came to walk around the car at the time of pickup, I think his name was Christian or something, even does not know that all car come with tire changing tool by default and he is a sales person he claimed. I ask him about the tool kit as I did not see that in the trunk, he said to me that all sedan after 2012, does not come with any tools anymore. I was surprise and call my friend who has Audi and we laughed. So I went to check my self the demo car in the showroom and there it is. So I check my car again it was sort of hidden under the spare tire. And this sales guy does not even know that. I question the integrity and qualification of this guy to be a sales person. This people are so ignorant and unprofessional I WOULD SUGGEST ANYONE WHO READ THIS, DO NOT VISIT THIS DEALER AT ALL. if the sales person does not know that tool kit is part of the car by default, and lie about it by saying it does not come anymore with the car, I do know how much else they lie to you. But I have to say the Finance Manager ( Tammy Wood) was very co-operative and helpful. The car has half tank gas when we were picking up, I ask and the sales person said that the only provide full tank gas if it is a new car. I laughed at myself. I picked up the car from those roadside use car dealership, they even provide full tank. I was so upset and did not wanted to argue further so ignored it. People, watch out for this sales manager and sales guy, even you visit this dealer after reading this. I WOULD NOT RECOMENT ANYONE NOR I WILL VISIT THIS DEALER FOR ANYTING AT ALL. THEY ARE FULL OF FOOLS.

I just picked up my 2019 A6 from Audi Brampton. - jacob

I just picked up my 2019 A6 from Audi Brampton. This is my 4th Audi, but first from this dealership. I loved the buying experience and the entire process! Alejandro was great and provided necessary advice and recommendation. Thank you to the entire team for the exceptional customer experience!!

Amazing Customer Service - John and Jackie Peralta

We have purchased 3 cars from Audi Windsor. The staff is very knowledgeable about the vehicles they sell. The parts department and the service mechanics are very friendly and helpful. I would like to thank Erik and Joe for making our purchase an enjoyable experience.