Hal was very attentive. We were looking for a new 2nd car. I learned a lot about the Audie S5. I test drove 3 cars. 2 Audi S5’s & 1 A4 Komfort. He went deli gently through the process of building a car for me. Thank you for your time. Ended up purchasing a Audi A5 sportback at the dealership where we purchased & serviced our other Audi.. it was convenient, close to where my husband works. The reason why I ended up at your dealership Was because our Q5 had broke down & your dealership was the closets to take it for service. The problem was a defective part in the engine. The Timing Chain. The repair set us back $8,500.00. Not happy about that.