6 days ago
"I purchased a used SUV for my daughter from your lot last week and I just wanted to let you know how happy I am with the service of our saleswomen. Liisa was amazing. She worked to get the me best deal and she did. She took the time to talk with us to see what we needed, she never once pushed the sale and I felt 100% comfortable buying the vehicle. Being a single mother I have a certain budget and she was able to work with in that budget even though it wasn't much. I would recommend anybody to go see Liisa if they are shopping for a new or used vehicle.
"Sold with a dead battery that wouldnt hold a charge left us stranded at KGH at night within a couple of weeks of purchase, that meant no power steering and not drivable - was told take it to the garage and they would address it - well they did that by refusing to pay the $300 bill.
Resolved Elias called,apologised and has agreed to cover charges.
You buy from a dealer as you expect a little backup! We feel a lot more positive about our experience now.
Thank you Penticton Honda