I am relatively new to Nanaimo and found the Nanaimo Mercedes dealership to offer outstanding service and customer support.I had purchased a Smart Car last year and went back to buy a new GL this year. They special-ordered a 2020 GLE for me and delivered it as promised. On delivery, they spent an inordinate amount of time going through the features of this amazing vehicle and promised unlimited follow up support. I appreciated Peter's special effort to find the car that I wanted and to put together an attractive deal for me. It is always a pleasant experience to visit the showroom and chat with the staff.
I can highly recommend this dealership to anyone who is looking for an amazing vehicle and outstanding customer service in the sales and service department.
2 days ago
"Andrew Kay was quick to diagnose a problem with my truck and got me back on the road in record time! Excellent customer service and support."