"Please never ever give your Driving License and personal information to anyone at this dealership without signing a proper Bill of Sale. I did everything right to buy a 2014 Mercedes Benz for my wife for her birthday on the 20th of July 2021. The vehicle was registered in her name, insurance in place, a draft was written in favor of Whiteoak ford. Went to pick up the vehicle as arranged with the Business Manager. on the 22nd of July 2021. at 4.30. p..m. After keeping us for an hour waiting at the waiting area, the General Sales Manager comes and tells us as I told his staff member/salesperson "I DON'T CARE, I WANT THE VEHICLE TODAY "as he wants to deliver the vehicle to us on the 26th of July instead of 22nd of July 2021. as his father was was not well, He is not selling/releasing me the vehicle.I personally believe my ethnic background took precedent over all established norms and ethics and OMVIC rules and regulations. Made a formal complaint to OMVIC. Tried to make contact with GO AUTO. Sent letters no response. Please try to avoid buying vehicles from this kind of dealership. Imagine if we want to cancel a deal they forfeit our deposit and send us a 7-day notice. They refuse to give our car as I told his salesperson"I don't care about your situation I need the car to be picked up today" Please hear my horrible experience by calling me on 647-303-7900.Over to you all consumers who are protected by the CPA and OMVIC rules and regulations. Love to hear from Go Auto. Thanks."
2 days ago
"Cover up the body and technical issues of the car. When we noticed the defects, they said it is as is. Before this, it was one owner car. Wasting time and money of the potential buyer. Poor experience."