"My fiance and i had 2019 gle 43 amg. we decided to trade in gle 43 to something smaller and our saler was Corey Chaston.
We wasn't able to go to test drive with the new car 2017 c300 cabriolet because they were busy. We asked the condition of the car and he guarante that is in perfect condition.
After we took the car and left dealership i asllan berisha noticed multiple issues with c300 cabriolet as soon as i got home i notified Corey immediately about the problems ive noticed right away.
1. Noise was coming from under dashboard.
2. Stereo is not working properly valume keeps disappearing, 2 back speskers not working.
3. Broken plastic outside of the windshield witch water got in and go through all the electronics/wires.
4. Going thru bumps the windshield moves and i felt like its gonna brake anytime.
5 days dealing with Corey explaining to him the problems that im facing with c300 up to now he kept trying to convince me that this is old car and this is normal to face all thise issues.
On the 5th day of so much frustration Corey told me that nobody can help me because ive asked him for mercedes dealership to call me and setup appointment.
Corey said that noone can help me expect him so thats when i decided to contact Mercedes benz dealership and end up speaking to manager, Joe Hakim the manager from Mercedes. And explained my frustration and asked him that i don't want corey to call me or text me or my women. I dont wanna deal with Corey anymore.
He was very polite and said from now on you will be dealing with me personally and set up appointment asap. To resolve the issue.
Ive lost my trust for mercedes benz dealership because of corey what he did to us and made go through this hard time."
4 days ago
"Thanks again to Tony Ziccardi for his excellent service we were very pleased to deal with him thanks again. The only little disappointment was when we picked up our vehicle the gas tank was empty we had just enough to make it to the closest gas station besides that was very good."