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Smooth - Acieri
The listened to what needed to be done. They serviced my car and on time and did it with a smile!
I would go back to service my car there again.
Service après livraison..... - Cyrm
Faire l achat de mon deuxième Mercedes n’a pas été une belle expérience; Le véhicule pas à La auteur d un Mercedes C 400 certifié, suppose nous dédommager pour tout les inconvénients;
Erreur prix , derrière du siège brisé , pas pneus hivers sur le véhicule, deux moi et demi plus tard ; rien n est toujours pas réglé , de loin je recommande pour ma part ce concessionnaire, dommage pour un concessionnaire de cette Marque d opulence .
Service of car - Carmie
Thank you Gianfranco Fuda. You are very knowledgeable and I trust you with my car.
You are courteous and care about the customer. Keep up the tremendous good work.
best people I ever dealt with! The sales representative... - Cheech
best people I ever dealt with! The sales representative was knowledgeable and help me through the whole process. No pressure just like I wanted it.
Terrible Service, terrible dealership Support - david
after waiting three weeks for an answer from the sales manager who did not even have the courtesy of calling me back to discuss the problems: I have with my GLE 400, voice command never worked properly. The response was" this is a machine, what do you want, something that is perfect? All may be fine with this dealership if you have no problems with your car, but beware, this dealership does everything but help the customer. To wait three weeks for an answer from the sales manager to review the problem and not call back. Good luck if you have a problem and Mercedes Canada was no help either
quality, integrity, Friendliness. - Claude Champagne
The quality, integrity and remarkable efficiency of the team; Senior management, sales, and after-sales service ... at all levels.
An attitude, attentive, warm and courteous, from the customer's approach to the delivery of the vehicle ..
Poor Customer Care - PolskaXD93
I hope this doesn't happen to all their customers, but my experience with this dealership is a bad one. I'm not going to comment on their prices too much, they're not horrible and the personnel isn't exactly "unfriendly" but they just don't give a damn about you. If you have a question about your lease, forget about it. My lease was ending in less then a month so I decided to give them a call to get an estimate to extend the lease just to see, and also where and when I need to drop my Volvo off. It took me the whole month to actually get in touch with a person that knew anything. The secretary just kept transferring me to different people that never answered their business or cell phones and never called me back despite many messages I had left. I finally somehow luckily got in touch just before my lease ended. I was very frustrated and tired of this dealership so I decided to go for a different brand of car because I can't take cooperating with them any more. Definitely not a pleasant experience. WOULD NOT RECOMMEND.
Easy to get service appointment,sometimes on short... - Simgar
Easy to get service appointment,sometimes on short notice.Loaner car.Good follow-up notification on parts ordered.Good communication of vehicle needs and status.Welcoming and helpful management and owner.Customer since 1995 for current and classic cars.RG Feb 2014.
Worst car buying experience ever. - danny butler
A complete comedy of errors from start to finish. Chaos and broken promises that have yet to be resolved. The best part of dealing with this purchase is that the dealership tries to put the blame on anyone else except themselves. If you like to gamble, go ahead and take a chance, buy a car from them. You've been warned.