0 stars for rating this dealership, although it will only - Dank
0 stars for rating this dealership, although it will only accept a 1. Worst experience you could imagine, and this is from the top down. This was the third vehicle purchased there, and if it had not been the vehicle we wanted (and it was), we would have walked away. The sales fellow was nice, but the attrition rate for sales folks is over the top, and they have 0 support from management for customer service. Every time we purchased a vehicle there, that the sale person was not there within 3 months. We have chosen to service our vehicles at Lone Star, as the service was so bad at Country Hills. When purchasing a very high end vehicle we asked to speak to the manager of their customer service for some feedback, and were declined. Instead the manager asked for questions, and came back with nothing. Sorry, I would normally look at balancing any rating, but cannot come up with anything positive about the dealership. Thank you Mercedes for a beautiful vehicle, just not the dealership.
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