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Mercedes-Benz Edmonton West

Edmonton, AB

4.2
282 Reviews

17407-111 Avenue Northwest

Edmonton, AB

T5S 0A1

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Showing 282 reviews

April 18, 2023

Mistakes, lies, poor communication, unreturned phone calls, broken promises... all part of the experience you can count on with the Service Department at Mercedes-Benz Edmonton West. I highly recomme More

by jrolinyk
Overall Experience
Recommend Dealer
No
Employees Worked With
Garrett Dyck
March 02, 2023

We had a service emergency with stolen vehicle! Skylar and Manny were outstanding. Their assistance helped us get our vehicle back. We are so grateful for their time and effort when no one else cou More

by Naureen
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Skylar and Manny
February 21, 2023

My wife and I bought a 2019 Mercedes GLC C43 AMG Coup from this dealership last week and we absolutely LOVE this beast of a Car. I must say I was really impressed by the level of professionalism we recei More

by fred NK
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Moreno, Faye Tunke
October 31, 2022

Bought a C43 AMG today and the was very impressed how well I was treated by the staff and how easy the experience was getting into my first Mercedes Benz. I had to pleasure of working with Dari and was v More

by Mike Murphy
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dari Mahfouz, Faye Tunke
October 13, 2022

I bought a CLS 53 at your dealership and it was perfect. Thanks to hammed, he did a great job for me getting me the car, I wanted to get a c300 but he showed me the CLS and I fell in love with the car. Am c More

by Isaac
Customer Service
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Minh-Thu Lam
September 04, 2022

My wife and I purchased a 2021 E450 Cabriolet on July 29/21. By the luck of the draw we were hooked up with Dari Mahfouz. The whole experience was quite enjoyable, with Dari and his associates making th More

by kelly
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dari Mahfouz
July 18, 2022

We recently purchased a Mercedes GLE 450 and dealt almost exclusively with Dari Mahfouz. I have to say that our dealings with him were superlative in every conceivable way. Of course, he was very knowledgea More

by twarner
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dari Mahfouz
April 11, 2022

I just bought a Mercedes ML 350 the team at Mercedes West is great to deal with no pressure sales And very knowledgable about their product would definitely recommend buying a vehicle from this dealership More

by Bernard
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Naami , Minh-Thu Lam
April 03, 2022

Give up buying a car here. The seller is too irresponsible. Never go to another dealership. More

by Cima369
Overall Experience
Recommend Dealer
No
Employees Worked With
Brandan Hebert
March 31, 2022

I visit Lexus BMW and Mercedes as infrequently as I can. Happy to buy but never happy if service is needed. I have to say that Mercedes West is my favourite of the 3 brands when I need to go to the service More

by Frustrated with Erickson Nissan
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mikayla
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