Manny Martinez is very accommodating, compassionate, he treats the client as family, not pushing but he made it very comfortable for us when we are making the big decision, we were on a difficult situation but he made things lighter for us and make things possible very flexible, he didn’t give us hard time dealing with some details we wanted same with manager Koshi and finance with Kevin...We had a wonderful and very enjoyable experience with Mercedes Benz West especially with the help of wonderful people on the team...we made the best decision switching from different company and we are truly happy with our experience from Mercedes Benz everything and everyday experience is incredible and interesting. Manny is a great asset to your company and he will make your company the best. To Mercedes Benz West take care and look after the people that taking care of your business. Can’t thank you enough Manny for all your wonderful work and your company for your having us as welcoming to Mercedes family. Kudos to you all with the special help of Roman who managed to arranged time to pick us up during holiday. Thank you you wonderful people especially for Manny who made our wonderful experience with you unforgettable. We will be forever grateful that he helped us to make this new member of our family possible...Mercedes Benz GLE continues to amaze us everytime with interesting features to discover every single day. Manny Martinez is an asset to your company. Keep it up.