Mercedes-Benz Edmonton West

Andy was very helpful an accommodating.i was comfortable doing business with him and I would recommend him to my friend and family. Everyone was great.

To say Manny did an excellent job would be an understatement. He went above and beyond and got me out of a truck that I had signed for a friend and into a brand new Mercedes, no hassles at all and he’s a well spoken relatable young man which I can relate to ! Very personable, chatted about boxing which he was also knowledgeable which was nice to take the pressure off of the car purchase ! Kinda guy you’d go out for a beer with ! Couldn’t be more happy with the car drives like a dream

I worked with Manny Martinez (Internet Manager) about the new cars. He gave me a lot hassles and not respect to customers expectations. Poor service and communication, not recommend you deal with Manny Martinez. Beware of this guy!

Dealing with Metcedes Benz West Edmonton was a very easy, simple and precise experience with a group of professionals who provided a clear and concise transaction. Exactly what I wanted. Dari was a true professional.

Rollie, Faye & co. Were execptional. This is my 3rd car from here. Service dept is the best I’ve had in my 60 yrs.of driving

Everybody was helpful and so nice. Specially Andy Yung. I would come back to buy Merry Christmas and happy New Years. Thank you very much.

The dealership changed hands over a year ago. I just received delivery of my 4th vehicle and this experience was the best ever. There were delays in delivery from Germany and even though the delays were not under the control of the dealership, the sales manager and also the sales representative, Shelley Biermanski were very attentive to my concerns. They kept me fully informed. I took delivery yesterday, two days after the vehicle arrived. Everybody in sales, service and delivery is capable and willing to go the extra mile.

I custom ordered my car and it took a bit longer than expected. Rollie kept me updated and the whole process was handled very well.

It was a very thorough experience which is quite time consuming but in this case necessary as Mercedes has a lot of bells and whistles

- Staff: Staff is very nice and friendly, very best experience when I first purchased brand new GLC 300 in 2017. - Car: Been through many recalls, frustrated when engine had an issue within 1 yr. Brand new 2017 model didnt have remote starter- stating security reason. In 2018- there is remote starter!! where is security now? - Dealership: If u r fan of mercedes- go to south Edmonton. If u just wanna buy fully equipped car - go to different company. Reason: I have done 3-4 visits to west dealer - never provided loan car. Shuttle service has very limited time frame. I dont live in Edmonton so whenever I come to city I have some other errands too. Now u expect that such big dealer has few cars to spare for their customers but NO u r wrong. They dont have loan car. Shuttle cant provide service after 4:30. In short u r screwed. Summary: Mercedes - huge brand. Riding mercedes is an experience. Only thing is, keep ur expectation low when u buy brand new car. U will receive good welcoming from staff though.