"Best New Car Purchase Experience Yet"
Every detail from walking in the door, to finalizing my purchase was hassle free. Bill Lam was great at putting me in a vehicle that I wanted, and assisted with all of my needs. Dealing with the sales manager Jordan was great, and even finalizing the financing was very hassle free. I highly recommend this dealership.
"Excellence In Meeting Customers Needs"
- Gerry Y.
Unexpectedly I sold my previous Mercedes-Benz S Class from Mercedes-Benz Edmonton West, and was in need of purchasing a new vehicle immediately. In speaking with their Sales consultant Rollie Poon, unfortunately the replacement vehicle desired was not immediately available, BUT following Rollie's suggestion, and in consultation with Jordan Clarke, General Sales Manager I purchased 2017 E 300 4matic demonstrator to use until my order for a new 2018 S Class could be filled.
A predetermined purchase price for my new S Class order, and a predetermined trade in value of the 2017 E Class 300 I purchased for my interim use was negotiated in a very efficient and satisfactory manner making my entire overall experience a most pleasant.
Also, my service experience with my previous vehicle, a 2014 Mercedes-Benz S Class at Mercedes-Benz Edmonton West has been outstanding, thanks to Mikayla Stelte, Service Advisor and Christian Ellison, Service Manager.
Last but certainly not least, Faye Tunke, Financial Services Manager facilitated the purchase of all my vehicles from Mercedes-Benz Edmonton West an easy and pleasant experience.
As a previous dealer principle in the automobile industry for over 35 years, I continue to be impressed with all the staff at Mercedes-Benz Edmonton West. President Scott Held is to be congratulated on his creation of a caring and personable team to meet Edmonton's automotive needs.
Thank you all,
"Very enjoyable experience"
The staff was very pleasant and knowledgeable. The waiting area is comfortable and many snacks are available if you wish to indulge. The shuttle service is excellent and prompt.