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Mercedes-Benz Edmonton West

4.6

245 Lifetime Reviews

17407-111 Avenue Northwest, Edmonton, Alberta T5S 0A1 Directions
Sales: (780) 484-9000

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245 Reviews of Mercedes-Benz Edmonton West

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February 21, 2019

"Purchase of an suv"

- Danny

Andy was very helpful an accommodating.i was comfortable doing business with him and I would recommend him to my friend and family. Everyone was great.

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Recommend Dealer
Yes
Employees Worked With
Andy Yung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Faye Tunke
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 14, 2019

"Purchase of car "

- Jamie40

To say Manny did an excellent job would be an understatement. He went above and beyond and got me out of a truck that I had signed for a friend and into a brand new Mercedes, no hassles at all and he’s a well spoken relatable young man which I can relate to ! Very personable, chatted about boxing which he was also knowledgeable which was nice to take the pressure off of the car purchase ! Kinda guy you’d go out for a beer with ! Couldn’t be more happy with the car drives like a dream

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Recommend Dealer
Yes
Employees Worked With
Manny Martinez
February 14, 2019

"Poor service and not respectful to customer"

- anonymous

I worked with Manny Martinez (Internet Manager) about the new cars. He gave me a lot hassles and not respect to customers expectations. Poor service and communication, not recommend you deal with Manny Martinez. Beware of this guy!

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Recommend Dealer
No
Employees Worked With
Manny Martinez
February 01, 2019

"A Professional Experience"

- Hrh123

Dealing with Metcedes Benz West Edmonton was a very easy, simple and precise experience with a group of professionals who provided a clear and concise transaction. Exactly what I wanted. Dari was a true professional.

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Recommend Dealer
Yes
Employees Worked With
Dari Mahfouz
February 01, 2019

"Just GREAT"

- Mircea

Rollie, Faye & co. Were execptional. This is my 3rd car from here. Service dept is the best I’ve had in my 60 yrs.of driving

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Recommend Dealer
Yes
Employees Worked With
Roland (Rollie) Poon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christian Ellison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mikayla Stelte
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Faye Tunke
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 24, 2018

"Nice and helpful staff "

- 12341234

Everybody was helpful and so nice. Specially Andy Yung. I would come back to buy Merry Christmas and happy New Years. Thank you very much.

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Recommend Dealer
Yes
Employees Worked With
Andy Yung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Faye Tunke
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 21, 2018

"Customer Focused!"

- John

The dealership changed hands over a year ago. I just received delivery of my 4th vehicle and this experience was the best ever. There were delays in delivery from Germany and even though the delays were not under the control of the dealership, the sales manager and also the sales representative, Shelley Biermanski were very attentive to my concerns. They kept me fully informed. I took delivery yesterday, two days after the vehicle arrived. Everybody in sales, service and delivery is capable and willing to go the extra mile.

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Recommend Dealer
Yes
Employees Worked With
Shelley Biermanski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brandan Hebert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roland (Rollie) Poon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Vicky Bannavong
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Christian Ellison
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Faye Tunke
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nathan Johnston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dustin Snow
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 18, 2018

"Excellent experience "

- Ccl777

I custom ordered my car and it took a bit longer than expected. Rollie kept me updated and the whole process was handled very well.

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Recommend Dealer
Yes
Employees Worked With
Roland (Rollie) Poon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Minh-Thu Lam
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 12, 2018

"Bought new car"

- Newcar

It was a very thorough experience which is quite time consuming but in this case necessary as Mercedes has a lot of bells and whistles

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Recommend Dealer
Yes
Employees Worked With
Andy Yung
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Minh-Thu Lam
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Darcy
November 01, 2018

"2 yrs honest experience"

- Chintan Patel

- Staff: Staff is very nice and friendly, very best experience when I first purchased brand new GLC 300 in 2017. - Car: Been through many recalls, frustrated when engine had an issue within 1 yr. Brand new 2017 model didnt have remote starter- stating security reason. In 2018- there is remote starter!! where is security now? - Dealership: If u r fan of mercedes- go to south Edmonton. If u just wanna buy fully equipped car - go to different company. Reason: I have done 3-4 visits to west dealer - never provided loan car. Shuttle service has very limited time frame. I dont live in Edmonton so whenever I come to city I have some other errands too. Now u expect that such big dealer has few cars to spare for their customers but NO u r wrong. They dont have loan car. Shuttle cant provide service after 4:30. In short u r screwed. Summary: Mercedes - huge brand. Riding mercedes is an experience. Only thing is, keep ur expectation low when u buy brand new car. U will receive good welcoming from staff though.

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Recommend Dealer
No
Employees Worked With
Dont wanna reveal
1
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