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Mercedes-Benz Edmonton West
4.7
226 Lifetime Reviews
17407-111 Avenue Northwest, Edmonton, Alberta T5S 0A1 Directions
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 22, 2018
"Mercedes-Benz: The best or nothing."
- klexenmeisterThere is an excellent reason that Daimler AG, builder of more than a dozen private passenger and commercial vehicles -- of which Mercedes-Benz is but one of those marques -- has become one of the most successful, best managed, and highest quality auto manufacturers in the world. Mercedes-Benz is, arguably, the most envied, and desired, passenger vehicle currently in production. Apart from the exceptional quality of every one of their products, it is the demonstrated enthusiasm, interest and desire in responding to customer needs -- whether those working in Sales, Finance, or Service departments that is outstanding. My engagement on this occasion with Mercedes Benz Edmonton West, was the purchase of a new 2018 E400 4Matic. On so many levels, the interaction with personnel in both Sales and Finance was the finest I have ever encountered when purchasing an automobile. Ownership of an automobile of this quality -- in tandem with a financial deal better than I would have hoped for -- was more than enough to become excited about joining the fraternity of MB owners! But it was the pride that sales personnel revealed, as associates of this particular manufacturer, that made my purchase an unforgettable experience. As actor Jon Hamm declares in M-B TV ads "Mercedes-Benz, the best or nothing".
Read MoreEmployees Worked With
Other Employees :
Alexander Quinn (Sales); Derrick Howard (Finance)
September 20, 2018
"2019 Mercedes-Benz CLC300"
- Vivian Li
Verified Customer
Minh-Thu and Ben had provide me the excellent service on the new car I bought recently. They had done everything to fulfill my needs on the car I bought. This is the fourth car I bought from this dealership. The third car I bought I only drove for three days but there were few missing features I love on the car. So I sent an email to Minh-Thu and let her know I wasn't happy after I bought the car. Soon Minh-Thu and Ben found me another unit with the features I wanted. Now I have picked my car and I am happy to have it. I will definitely recommend the dealership to my family and friends.
Read MoreSeptember 07, 2018
"Great Service"
- Ktkimo Verified Customer
Great knowledgable staff making you feel at home and welcome! Also love the coffee and looking at what the latest new models Thank you! Kelly
Read MoreEmployees Worked With
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Indoor Customer Parking
- Valet Parking
- Full Service Cafe
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