2 days ago
"Excellent service. This team went above and beyond any expectations we had. Zeno, Melody and Nicole. Thank you so much. We would gladly recommend visions RV to family and friends with no hesitation."
3 days ago
"Buyer Beware, 1000 Islands RV Centre has the worst after sale customer service. Once they cash your cheque it is impossible to get a return call from any employee, including Service Advisors, Service Manager, Sales Manager and General Manager. If you are thinking of buying from 1000 Islands RV Centre, be aware that you will not get any after sale support.
After buying a brand-new RV for $80K from 1000 Islands RV Centre I spent 6 weeks calling and leaving messages hoping to get a return call to help schedule a service appointment to fix a few issues and some warranty work on the new RV. Every single message left including requests with reception to please have somebody help and return a call was ignored. I cannot include all details of their ignoring phone calls and requests for help as it would be too long and unbelievable to read. This includes Sales Manager and General Manager both refusing to get involved and help a customer.
Also, we had to get the Manufacturer involved to force 1000 Islands RV Centre to provide parts that were included in the purchase.
1000 Islands RV Centre will take your money and then never return a call, deliver on promises, or provide any help and support.