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Worst experience of my life I went in for a recall an... - Lukescottlive
Worst experience of my life I went in for a recall an came out 3000 grand later an charged me 600 in parts an 2500 in labour witch is pathetic to me you all are crooks an should never work on anyone’s car especially after you had to buy me a new tire cause you guys don’t know what your doing on peoples stuff.
If I could put zero stars I would I got horrible service... - rharding230
If I could put zero stars I would I got horrible service from the service department thought I’d give them another go and give the parts department to try to get nowhere phone to asked to speak to a general manager who has the parts manager phone who was completely belligerent to me on the phone avoid this place horrible customer service they don’t care if you’re not buying a new trailer
We recently purchased a hitch from Allandale Red Deer... - M2rsim
We recently purchased a hitch from Allandale Red Deer only to find there were a few missing parts in the box. One call to Kaitlin, parts manager was all it took. The missing parts were delivered by courier the next day at their expense, no questions,no hassles. Kaitlin Gabora, thank you for restoring our faith in excellent customer service! The Walkers
Absolutely worst customer service I have ever... - ardalan A
Absolutely worst customer service I have ever encountered.
Delivery was poor. Communication was poor. I had higher expectations that were not Met. Not recommended to anyone
Just do yourself a favor and stay clear. There will be... - Rvr
Just do yourself a favor and stay clear. There will be other opportunities for job hunters like you. However if you like endless hours, and what feels like endless amounts of work with mandatory overtime with no overtime pay - work here. Work/life balance isn't a thing, and management pays less than $18/ hour after you calculate the REAL amount of time spent here. Buuuuttttttt if you're not skilled or trained - $18/ hour sounds good, and if that sounds like a good opportunity then I've got some ocean front property in Arizona we need to talk about.
Read this before choosing AutoPlex RVI have been a... - C&KF-H
Read this before choosing AutoPlex RV
I have been a customer of Autoplex rv since 2016. First I would like to make aware that AutoPlex RV in High River Alberta in February 2021 was purchased by Woody’s RV. Through out the years of getting service at Autoplex for my 2016 Sandpiper 43 foot Fifth wheel. Like every service place there are problems, but it is how you deal with the problems that makes the customer happy and people returning. I just had my trailer in for service and picking it up Saturday April 3 2021. The cost of my service was $2,400 which included a full break job, re algin my door, and fix a squeak that was occurring in the floor. To fix the floor they had to go through the underbelly, on my work order stated not to cut the under belly and I would pay the extra hours to remove it. K so paid my bill, went and looked at a few trailers with friends that were with us looking to purchase one and then after went to hitch up. After doing a test pull aka lock the brakes on the trailer and give it a quick pull to test fifth wheel hook up and brakes and found that I had no brakes. I went right into the dealership and seeing it was Saturday and a long weekend the Service people have already left. I got the Sales Manager paged and told him I just spent $2,400 on service for new brakes and other stuff he need to call someone in from service because I have no brakes and it is unsafe to pull. He asked me if this is a new unit? This just goes to show that he was not listening to me because how many people have to get new brakes installed on a new trailer. So I repeated myself so the Sales Manager could understand. He said he will try and get a hold of someone I was told that I would have to leave it till Monday if he can not get a hold of anyone. I went back to my trailer and told my wife. We waited and she was surprised that the Manager didn’t come outside, so my wife went back into the dealership. She asked for the Sales Manager and had him paged, the Sales Manager came to the front desk and said I already talked to your husband with this rude attitude. My wife said I’m not him so you can tell me what you said. The Manager says what you want me to repeat myself? She said Yes. Then he offered that my wife can join him and another manager in a sales office alone to discuss this. This made my wife very insecure and almost felt in danger. She replied No you can go out side and talk with my husband. When my wife returned I noticed that the under belly was cut and taped right by the driver side wheels about 4 feet in a L space which I said to not cut the underbelly and paid so they didn’t. Understanding that this problem will have to be discussed with service I tried to explain that if I didn’t do a test pull before hand, this could have turned into a accident of even worse. Both of them looked like they really didn’t care. So needless to say I told them I want a phone call by 8:30am Monday on when my trailer will be ready and why they would let a trailer out of service without brakes.
Monday I received a phone call that my trailer was being looked at, It wasn’t till around 2pm that I was told it was ready. I arrived there and talk with Don the General Manager about that they fix the brakes and they are now working. Then I asked about the under belly and I was told that he believes his service techs and didn’t not cut the under belly, I replied that AutoPlex RV are the only ones that have been in that underbelly and in 2017 doing work on the trailer cut the underbelly to access a problem at a tank which I had them replace it because underbellys should never be cut defiantly if you are planning to go to the states in the future can be a red flag. In 2019 Autoplex replaced 2 gate valves which they had to pull back the underbelly and didn’t cut it. I believe that who ever did the brakes had to feed the lines into the underbelly and cut it to access. So he stood be hide his staff and believed them and was basically called me a liar even after he admitted that the brake were done wrong. I said that I will be writing a review on about this because people need to know so they don’t go through this and left.
Thank you to taking time to read this long review please you be the judge to this. I feel that I have been taken and did not ask for anything more than just do the work that I paid $2,400. I will never recommend the risk of taking your trailer to Autoplex RV (Woody’s) to anyone, not when they will not believe a customer with solid fact, and where my wife feels threatened when a Strange Man wants to talked to her be hide close doors alone which is not right. P.S. my friends that were with us said they will not be purchasing a trailer there if that is how there service is and how rude the Sales Manager was.
Damaged my car and refuse to refund money - Justice
I took my car in for an oil change. Somebody did not screw the oil cap on right and unknown to me I drove for 100's of km like this. I lost power and opened the hood to see oil was shooting to the back of the engine from the oil cap, which was cross threaded on. I put the cap on right and took it to Schwab because of an engine light. They said the light was likely because the cap wasn't on right. They reset it.It came back on once I made it to Edmonton. I went back twice more and they reset it again and then booked me in to have a look. Shaun said he would charge me for half the cost for the 100 point inspection to determine what happened. Turned out the pvc valve blew and cracked the crankshaft cover as well. This was directly caused by the oil cap being cross threaded and the pressure. They charged me to fix this, and on top of that also charged me for a break inspection and a diagnosis fee. I didn't agree with it,and they told me to try GM and see if they will cover it under the warranty that expired a few months before. So I paid the bill hoping I would get the money back. But that never happened, and so I told Schwab I wanted my money back for the repair. They offered half the price,and I said no, especially considering that I had driven a total of four hours out of my way to have my vehicle fixed by them. They said no and I said that I will take them to court then. Upon talking with a lawyer, he told me to go back and tell them I would accept 1/2 the bill back in an effort to mitigate my losses. I went back and they refused....SO much for treating a loyal customer good. now I must file legal action to get not only that money back, but the time lost, and other costs...I will never go back to GM again!
Customer service is a lost art...we took a trailer to... - rvuser
Customer service is a lost art...we took a trailer to this place in early April for warranty work (cracked linoleum). It was promised to be ready in a week. More than four weeks later, no trailer. We called them and they said they had just received the approval from the manufacturer to fix the flooring (of course, it just happened right before we called...a month after dropping it off). Then, they tell us it will be ready for the May long weekend (week five). The day before the long weekend, they call to say they haven't started because they've been busy, but they will gladly duct tape the floor so we can use the trailer and return it the following Tuesday (after long weekend). We pick it up and surprise...no duct taped floor. Return the trailer on Tuesday to be fixed Wednesday for Thursday pickup (another weekend trip starting Friday morning). On Thursday afternoon, we call and they say it will be ready for Friday morning at 8am when they open. Get there Friday morning, and they say it will be done for noon...ruining our plans to get to our destination (which is a very long drive) on Friday. We confront them on this poor customer service only to be ganged up on by many workers upon the simple mention of their lack of communication. I get very annoyed when they say that "we're doing you a favour fixing it because we might not get paid by the manufacturer." They are obviously running a charitable RV dealership. Anyway, I ask them to charge me the full amount that they'll be out so we can get our trailer the hell out of there and never do business with them again.This is what happens in small towns when there is no competition. Steer clear of this horrible, unethical, excuse for a business.
Service Satisfaction - TrailergalJean387
I had the need to replace our trailer convertor. I called the service department of Trailblazer and Rae-Anne told me what the replacement one would cost and it was exorbitant priced so she talked to the shop and they said it would be possible to replace it with a more recent model for about half the price and that included installation. They were right on my appointment time and it was completed within a very short time. The service of everyone was phenominal. I would definately recommend Trailblazer to anyone who needs good fast service. Thank You Trailblazer.
Warranty work - Lilcabg
Danielle in the service department is absolutely the best, she took care of all my needs, listened to what I had to say. She brought Dave out of the back so I could explain the radio problems in detail. We bought our coach state side, and Entegra recommended Uncle Ben's to take care of our warranty needs. Dave us an excellent tech. Thank you, above and beyond.
website - website
A friend asked me about a used vehicle at this dealership. I went to the website and chose used vehicles all, they don't have any!!! Clicked on staff, a line came up to click on one of the staff below, there were none. So no used vehicles and no staff to talk to. Great way to run a dealership.