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I went to Southside Dodge and bought a brand new Jeep... - Pipefitter 50
I went to Southside Dodge and bought a brand new Jeep grand Cherokee dealt with Sheldon he went out of his way to make this deal go through great service I would recommend this place
Service Satisfaction - TrailergalJean387
I had the need to replace our trailer convertor. I called the service department of Trailblazer and Rae-Anne told me what the replacement one would cost and it was exorbitant priced so she talked to the shop and they said it would be possible to replace it with a more recent model for about half the price and that included installation. They were right on my appointment time and it was completed within a very short time. The service of everyone was phenominal. I would definately recommend Trailblazer to anyone who needs good fast service. Thank You Trailblazer.
Bucars Staff Team Make A Difference - redponyone
The staff at Bucars made a difference for me in my search and purchase of a 5th Wheel trailer. I looked at a lot of 5th Wheels at eight RV dealerships in Calgary and area but did not find the perfect unit within my price range until I went to Bucars. I met Wyatt Boucher in Sales and he listened to me first about what I was looking for in a 5th wheel before showing me some units that had those features. There was one unit that had it all and more. After a lot of deliberation on my part and detailed comparison with some other units I had looked at at other dealerships I finally made a decision and worked out a deal with Bucars. Wyatt answered all my questions and was patient and worked with me without being pushy or aggressive. I had a good comfort level with Wyatt and trusted him and Bucars as a result. During and after the purchase I also met and worked with Linda and Paul in Financial Services, Peter and Dave in Parts and Accessories and Craig and Tatiana in Service. Everyone I met on the Bucars team were genuinely happy to help out with all my questions and are really committed to customer service and to Bucars. I highly recommend Bucars for exceptional customer care and service and high quality products. I am confident that the Bucars team will take care of me and my trailer well into the future. ... Al G.
Warranty work - Lilcabg
Danielle in the service department is absolutely the best, she took care of all my needs, listened to what I had to say. She brought Dave out of the back so I could explain the radio problems in detail. We bought our coach state side, and Entegra recommended Uncle Ben's to take care of our warranty needs. Dave us an excellent tech. Thank you, above and beyond.
Recently bought a new Montana 380TH. - dave_steedsman
Recently bought a 2019 Montana 380TH 5th wheel toy hauler. Jordyn has been excellent to work with throughout the purchase and is certainly deserving of a 5 star rating.
Allan Dale treated me right! - Big Al
I'm glad I didn't read these reviews before I bought my trailer from Allan Dale because I might have decided not to buy from them, and that would have been a mistake.
Yes, my new cargo trailer came with some manufacturing defects, broken screws, mis-wired lighting and flaky hitch but none of those are Allan Dale's fault. They did everything right including providing any parts I needed for free because I prefer to do the work myself. It's all fixed now. Ryan my salesman in Edmonton, even had my trailer of choice brought up from Red Deer at no cost to me. They didn't have exactly what I wanted in Edmonton. I can't say enough good about Ryan and the dealership. They even sold it to me at the original posted price, even though Trumps tariffs cause the price to go up substantially (I had a screen shot of the web posting from a few weeks back). All I can say is, if the product has issues, yell at the manufacturer. That's what I did.
Damaged my car and refuse to refund money - Justice
I took my car in for an oil change. Somebody did not screw the oil cap on right and unknown to me I drove for 100's of km like this. I lost power and opened the hood to see oil was shooting to the back of the engine from the oil cap, which was cross threaded on. I put the cap on right and took it to Schwab because of an engine light. They said the light was likely because the cap wasn't on right. They reset it.It came back on once I made it to Edmonton. I went back twice more and they reset it again and then booked me in to have a look. Shaun said he would charge me for half the cost for the 100 point inspection to determine what happened. Turned out the pvc valve blew and cracked the crankshaft cover as well. This was directly caused by the oil cap being cross threaded and the pressure. They charged me to fix this, and on top of that also charged me for a break inspection and a diagnosis fee. I didn't agree with it,and they told me to try GM and see if they will cover it under the warranty that expired a few months before. So I paid the bill hoping I would get the money back. But that never happened, and so I told Schwab I wanted my money back for the repair. They offered half the price,and I said no, especially considering that I had driven a total of four hours out of my way to have my vehicle fixed by them. They said no and I said that I will take them to court then. Upon talking with a lawyer, he told me to go back and tell them I would accept 1/2 the bill back in an effort to mitigate my losses. I went back and they refused....SO much for treating a loyal customer good. now I must file legal action to get not only that money back, but the time lost, and other costs...I will never go back to GM again!
website - website
A friend asked me about a used vehicle at this dealership. I went to the website and chose used vehicles all, they don't have any!!! Clicked on staff, a line came up to click on one of the staff below, there were none. So no used vehicles and no staff to talk to. Great way to run a dealership.
Very, very poor customer service. This dealership is... - Unsatisfied customer
Very, very poor customer service. This dealership is great while you are purchasing a trailer. Good luck getting any kind of customer service once they have your money, and the deal is done.
Great Experience at Vision RV - Jaeare
Our experience at Vision couldn't have been more pleasant. Bonnie, Lori and Ben were extremely courteous, easy going and more than helpful during this purchase transaction. Highly recommended!
Customer service is a lost art...we took a trailer to... - rvuser
Customer service is a lost art...we took a trailer to this place in early April for warranty work (cracked linoleum). It was promised to be ready in a week. More than four weeks later, no trailer. We called them and they said they had just received the approval from the manufacturer to fix the flooring (of course, it just happened right before we called...a month after dropping it off). Then, they tell us it will be ready for the May long weekend (week five). The day before the long weekend, they call to say they haven't started because they've been busy, but they will gladly duct tape the floor so we can use the trailer and return it the following Tuesday (after long weekend). We pick it up and surprise...no duct taped floor. Return the trailer on Tuesday to be fixed Wednesday for Thursday pickup (another weekend trip starting Friday morning). On Thursday afternoon, we call and they say it will be ready for Friday morning at 8am when they open. Get there Friday morning, and they say it will be done for noon...ruining our plans to get to our destination (which is a very long drive) on Friday. We confront them on this poor customer service only to be ganged up on by many workers upon the simple mention of their lack of communication. I get very annoyed when they say that "we're doing you a favour fixing it because we might not get paid by the manufacturer." They are obviously running a charitable RV dealership. Anyway, I ask them to charge me the full amount that they'll be out so we can get our trailer the hell out of there and never do business with them again.This is what happens in small towns when there is no competition. Steer clear of this horrible, unethical, excuse for a business.