I recently purchased a new 2019 travel trailer from Go Rv in Leduc, AB. The sales experience was frustrating from the beginning and intentionally confusing. Initially, They offered an interest rate of 13.5% that, throughout the sale, ended up at 5.74%. The experience in Finance was even worse; my $30,000 purchase ballooned to $60,000 at $500/month for 20 years. At the end of the evening, I left the dealership feeling "financially" xxxxx. I returned the next day, after a sleepless night, with a furious spouse, and we confronted the finance representative. After much negotiating and demands for transparency, the deal was whittled down by $18,000 to a more tolerable payment of $500/month for ten years. WARNING - If you arrive as a friendly and polite buyer, this dealership will take advantage of your gullibility and ignorance. They will wrangle you into purchasing insurances & various overpriced special packages that unnecessarily inflate the price of the unit with the intent of maximizing their profits at your expense. The entire buying experience lacked transparency, and full disclosure of total cost values for insurances and extras was not forthcoming (they kept shielding the total costs in the payment). I fully regret not walking away from the deal early in the buying experience.
Furthermore, I felt that I was low-balled with my trade as it sold to another gullible buyer, a few weeks later, at an obscenely inflated price (coincidently, I met the buyer). Luckily, my experience at Parts & Service was enjoyable on the day of my pick up. The employees were professional and competent at all times. So far, I am satisfied with the product; however, I will NEVER buy an RV from this dealership again. If you do not want to get hosed, do your research and buy from a more fair and reputable dealer.