"The absolute best dealership hands down! I’ve been to quite a few of them and this one is the best. Everyone that works here goes above and beyond. Your in and your out when it comes to servicing your car. Always good recommendations and they never take advantage. Cindy Casas in service is amazing! "
"The service I received from Joanna at Fletcher Jones was excellent! I was disappointed with my experience at another Mercedes dealership and decided to change to Fletcher Jones in Newport Beach. Joanna took the time to introduce herself and was very personable. I had some issues with a camera on the front grill and it needed to be replaced. The whole experience was great and everyone I encountered was friendly and courteous. I'm so glad I changed to Fletcher Jones and I highly recommend Joanna. I will continue to bring my vehicle to FJ in the future. "