"Very friendly and professional atmosphere. On time service with a very clean waiting lounge. Alisha was very informative with the procedure of the recall. I will definitely recommend this dealership to my friends and family. A+++ service "
"Buying a first car is a daunting endeavor, but the team at Ottawa Pre-Owned made the experience for my partner and I smooth and memorable. We had done our research, received tons of great advice, and we knew choosing the right dealership is just as important as the car itself - these are the people you're going to be seeing and working with for the life of your vehicle. The other dealerships we checked out simply were not on the same level. Sales Rep Zak took us for an interactive test drive, showing us just what the Rav-4 AWD could do, explaining all the tech and the massive feature set. He worked with us to find exactly what we needed and wanted, weighing in each model objectively, and was not pushy in the slightest. Manager Tom worked with us on pricing, just a super friendly and personable guy. Drew handled the financial stuff, again, just incredibly friendly, knowledgeable, and no pressure.
A few days later and we have our awesome new car sitting in our driveway, and the sound knowledge that we made the right choice and got exactly what we wanted with zero hiccups and zero buyers remorse. Thanks again to the Ottawa Pre-Owned team for making this such a fantastic experience, we can't stop smiling!"