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I was unable to sell my used car and going to my... - Caterina
I was unable to sell my used car and going to my dealership Spinelli Toyota was a great idea as they offer the service in buying back the car where i purchased it 15 years ago. It was so efficient that in no time they have given me the evaluation price of the car ( I had up to one month to accept the offer). I want to thank Sim for his professionalism and excellent customer service and also for completing all of the paperwork ahead of time and I had no worries and everything was done for me.
Many thanks for your help and for the great experience. Best, Caterina
Always a great experience at this dealership all work... - Dnb
Always a great experience at this dealership all work completed as asked for service advisor Jean Michel is a pleasure to deal with so all in all I am 100% satisfied.
Good bilingual service. Helpful representative who... - Manuel.vazquez
Good bilingual service. Helpful representative who explained well the service my car needed. I woul recommend this dealer’s service.
Easiest transaction, friendly and they went out if there... - donaldj57
Easiest transaction, friendly and they went out if there way to get me exactly what I wanted with no hassles
Ask for Maria David she is the best! SHe is amazing and... - Wissam.mhawej
Ask for Maria David she is the best! SHe is amazing and makes the process really smooth. SHe goes above and beyond for her customers and tries to help as much as possible. Great service and Maria knows very well the products as she explained everything in details.
She is very experience and explained everything in details I didn’t want to think twice about it.
The highlander we got was a great choice and I
Couldn’t have made up my mind without her help
And professional experience.
Please hire more professional people like her.
Maria thank you so much
Excellent service provided by Nicolas Swaggart. He is... - N Thoplan
Excellent service provided by Nicolas Swaggart. He is very professional and knowledgeable. The entire experience was pleasant and this helped us in our decision. Highly recommend!
Amazing car buying experience at the dealer. Je... - Patrick Goyette
Amazing car buying experience at the dealer. Je recommande sans hésiter. Aussitot arrivé au concessionnaire un représentant ma pris en charge jusqu'à l'achat de mon véhicule d'occasion.
The valet driver was so rude. He made a wrong turn and... - Scamed
The valet driver was so rude. He made a wrong turn and yelled at me for not knowing where I was going or where I lived. No respect.
Also, after taking the car for a air bag recall I received a repair quote close to $4000 for repairs that I fixed for $500.
3 vehicles in 5 years and great to deal with - Mike4206
We have purchased 3 vehicles from them, we are English speaking from Ontario and not only have they given us the best trade ins but they actually take money off the selling price. We delt with three different sales people and all were great. Service is excellent, never been taken. No extra costs and made efforts to have an English speaking service person to help us.
I needed a part and I have called many Toyota dealers and... - Sri Vigneswaran
I needed a part and I have called many Toyota dealers and only Alix Toyota had it! I called in and reserved the part! When I showed up the part was ready to pickup gave me ideas how to install properly! I am very happy with their customer service
Achat Rav4 2016... Une Proposition indécente et pas correct - Gaet52
Je me suis présenté pour l'achat d'un Rav-4 2016, pour ma conjointe. Tout est parfait jusqu'à ce que nous entreprenions la discussion au sujet du prix: Ma conjointe mentionne au vendeur qu'elle parcours plus de 40,000km/année...... et qu'elle veut un véhicule fiable.... Tout de GO il lui dit que Toyota couvre jusqu'à 200,000km donc, pas de problème.... sauf que.. (Le Rav-4 sélectionné SLE) il pitonne son ordi et nous donne un prix mensuel sur 6 ans de 594$... ouf ma conjointe rejette l'offre; pas de problème, il concocte une autre offre 6 ans 564$/mois... avec une garantie de 5 ans 160 000Km trop chers; tout de GO il dit qu'il a peut-être quelque chose qui pourrait la satisfaire... mais qu'il doit voir son Boss..... il revient et propose un financement à 494$ Fin de la discussion.... Attention aux tordus qui incluent une garantie prolongée dans le prix du véhicule sans que vous ne l'ayez demandé voilà une nouvelle façon de faire dans le domaine de l'auto. Prenez le temps de faire des calculs avant de signer.. des milliers de $$$$ peuvent vous glisser de mains. Dans notre cas CETTE fichu Garantie cachée, dans la proposition, revenait à au delà de 5600$
Worst Toyota dealership - delta2
Forget about Candiac toyota worst dealership ever.
Liar, theif, lack knowledge, incompetent etc.
If you dont want to be rip off dont buy or do any mecanical at Candiac Toyota.
Avoid Toyota Chambly, the used car manager and his sale... - gotscammed
Avoid Toyota Chambly, the used car manager and his sale guy will lie t your face.
My wife's car broke down last summer and so she found an ad for a used Yaris at Toyota Chamby.
After work, we went there to see the car and the sales guy was very nice and friendly(forgot his name, he is young with dark hair but with lots of white hair for his age). He gave her a decent price too and all seemed to go well.
When we test drove the car prior to purchase, the brakes made a squeaking sound and were used. The sales guy told us it was probably used and that he will be changing them if we purchased the car (500$ value). We agreed and my wife returned at the end of the week to pick it up.
When she left with the car, the brakes made the same noise and so she went back to ask why. The sales guy told her that they were still in good condition, met the Toyota standards (used at 48% and it takes 50% or more for them to change the brakes as part of the Toyota certified used car program). My wife then reminded him that he promised to change the brakes.
He became very impatient and irritated. He then called the manager for the used car section that came over to ridicule my wife by saying that they are a professional establishment and that she does not have a point of contention since it is not written in the sales contract. They were condescending to her and told her that she should not have purchased it if she was not happy with the brakes. Of course, she was in utter dismay and left as she is not a confrontational person. When I went there personally to ask why they did not change the brakes after verbally committing to doing so, I got the same treatment: first they told me that it meets the standards and that they did not promise to change the brakes and ultimately is is may fault since it is not written anywhere. It is my word against theirs. Nothing to do. We left unhappy and disappointed. We got screwed by the oldest trick in the book.
What is worse is that when you buy a used Toyota car, they give you a voucher for a free oil change. So we returned last month to Toyota Chambly and instead of costing nothing, it ended up costing 35$ to replace the air filter...Talk about adding insult to injury.
I asked why this air filter was not replaced when we purchased the car (we drove 8000 km and the air filter should last 30000 km) and was told that it was still good back then. The clerk felt bad for me but his manager told me that 35$ is not a lot of money and that I should be able to pay for it.
What a total scam. Chambly Toyota will attract you with low ball prices only to nickel and dime you afterwards. We have never returned since and we will be taking our business else where.
Bough a Rav4. First they completely ignored my request... - jfmmm
Bough a Rav4. First they completely ignored my request for doing that remotely and forced me to come there during covid. Then I had one request, include summer tire, since I knew I could have that deal anywhere. They told me it would be alright but then gave me some crappy used tire that were at end of life. Then proceeded to argue it was never suppose to be new tire. Had no recourse, so I just took them. One week after installing them I had a flat tire for no reason. No obvious puncture. Just xxxxty tire. Thanks for teaching me on my first car purchase that you should assume every car seller is just a liar.
Oh and to top it they couldn't even be trusted to fill up paperwork correctly, one of my document endend up at a neighbour house.
Perfect from A-Z - lop7013
They don't let you miss a thing. Respectful, helping and always answer your question. Have visited plenty of dealers and none offered the service they did. Would albsolutely recommend.
Manque de transparence - Janet
Lors d'un offre d'achat sur un véhicule, vendeur tente de cacher information sur véhicule, mentionne ne pas connaitre l'état du véhicule et condition.