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excellent service department - w e weir
W E Weir
Excellent service always willing to explain the problems in detail.
Recently had RX 350 brought in for recall and all work completed
to my satisfaction. Thank you again.
Réception professionnelle représentant impliqué pour me... - Jacques.moise.com
Réception professionnelle représentant impliqué pour me trouver un 2020 Toyota
RAV4 dans les circumstances attend retour
D’appel pour finaliser cette transaction si possible Service
service - Noli
I experience a good and well organize service from the gentlemen who was assist me during my service visit at toyota spinelli lachine. Thank you.
Clear, precise and effective - Whitesnake
Just a good service experience with them, as always. Nothing bad to say, they work efficiently and everything is clean. Customer service explains to you what needs to be done.
J'ai fait la location de ma troisième Toyota... Service... - angiedimarco
J'ai fait la location de ma troisième Toyota... Service et rachat. Le service est excellent... Ponctuel et courtois à chaque fois. Merci beaucoup et bravo.
I got cooperation very quickly and cordially. - Azhar Bhuiyan
I got respond from all employees and agents very cordially and quickly what ever and when ever I needed. My agent Mr.Malki is so nice helpful and friendly. I’m very proud to be a customer of this dealer. Happy new year 2019.
Lost my business - brigittebays
Despite many years of great service, the acquisition of my last vehicle, a Tacoma has left me very disappointed. In August 2019 I picked up my truck sold to me as a demo vehicle. The truck was completely scratched up on the inside and truck bed. I was assured it could be fixed and to contact them in September to bring the truck back in. Despite numerous emails and follow up and have been fed lies by the sales person. I am still waiting...
Review Toyota Gabriel St-Laurent - suzanne.hajaly
Great dealership... knowledgeable on their cars.... great service great prices offered. The dealership worked very diligently in offering the ideal car for my needs. Absolutely no pressure from the sales team upon buying and / or leasing a car.
Toyota Gabriel provide me excellent car rental services:... - Xingyu Xiang
Toyota Gabriel provide me excellent car rental services: always on time from their side. The car that they are leasing to me is in an excellent condition. Some suggestions from my side are: some explanations on tyre installation fees as a rental car; some reasons of that no credit card for biweekly payments in a situation when I can receive cash backs which are a lot of moneys for a 2 year lease provided that I can manage my cash back credit card well.
went in 2018 at woodland and worked a superb deal on a... - marc
went in 2018 at woodland and worked a superb deal on a Rav4.
now changing to a Tacoma and went with the same sale person, Maxim’s. he lent me is demo so I can test in my parking. no pressure, never. frankly, really cool :) would recommend and like i said, second car with him.
overall great experience - Mcewan2233
overall great experience, I am satisfied with the price and the quality of the vehicle. Would refer to a friend and or to my familly.
Manque de transparence - Janet
Lors d'un offre d'achat sur un véhicule, vendeur tente de cacher information sur véhicule, mentionne ne pas connaitre l'état du véhicule et condition.
I leased a brand new Toyota RAV4 in 2017 from Alix... - Javad
I leased a brand new Toyota RAV4 in 2017 from Alix Toyota
After a few months my windshield defroster stoped working
I took the car to Alix Toyota Service, after they checked and fixed the car ( temporarily) they said, there was a broken part that we fixed It temporarily so we will call you when we receive the new part which is covered by toyota 3 years warranty so after a month no one called me, I called them instead but this time they totally changed what they said before!!!!! they’re like you need to bring your car in and we’ll try to figure out what’s the issue and if you dropped or did something that cause the problem you need to pay for the labor and part, it’ll cost you around 2000$ !!! so I couldn’t trust them anymore that’s why I took the car to another toyota service, after they checked the car they confirmed that there is broken part that got fixed temporarily so I called Alix toyota service, they refused to fix the car cause I took it to another toyota service,
I called Toyota Canada after they called both services they said, we can’t do anything for you !!!!
Service après vente absent ATTENTION - Alexandre
Aucun suivi pour respecter leurs engagements sur contrat pourtant. Doit constamment appeler pour assurer un suivi. Le directeur qui s'en lave les mains comme un enfant "je connais pas le dossier". La satisfaction du client n'est pas une mission dans cette entreprise. Avec la quantité de plaintes et de causes perdues devant les tribunaux, pas surprenant les notes si basses sur les différents sites d'avis.
J’ai acheté un véhicule neuf chez ce concessionnaire et... - t_charbonneau
J’ai acheté un véhicule neuf chez ce concessionnaire et ils ont essayé de cacher des dommages à la carrosserie. J’ai tenté de régler la situation plusieurs fois à l’amiable avec Jason, mais il ne semble pas très coopératif. De plus , au niveau du service, ce n’est pas très efficace. Je peux comprendre les problèmes d’approvisionnement en pièces, mais les délais sont ridicules. J’avais fait installer le kit de remorque et il a fallu que je paie pour certaines pièces achetées d’un autre commerçant car Chassé Toyota prétendait me les avoir livrées. Bruit au niveau de la direction depuis le premier jour et rien de régler malgré un rendez-vous. Aucun suivi sur la satisfaction.
Extremely worst i purchase 2 cars same time they sold me... - Minaj
Extremely worst i purchase 2 cars same time they sold me cars 4 missing accessories now three month they soon soon i frustrated now t
3 vehicles in 5 years and great to deal with - Mike4206
We have purchased 3 vehicles from them, we are English speaking from Ontario and not only have they given us the best trade ins but they actually take money off the selling price. We delt with three different sales people and all were great. Service is excellent, never been taken. No extra costs and made efforts to have an English speaking service person to help us.
Achat Rav4 2016... Une Proposition indécente et pas correct - Gaet52
Je me suis présenté pour l'achat d'un Rav-4 2016, pour ma conjointe. Tout est parfait jusqu'à ce que nous entreprenions la discussion au sujet du prix: Ma conjointe mentionne au vendeur qu'elle parcours plus de 40,000km/année...... et qu'elle veut un véhicule fiable.... Tout de GO il lui dit que Toyota couvre jusqu'à 200,000km donc, pas de problème.... sauf que.. (Le Rav-4 sélectionné SLE) il pitonne son ordi et nous donne un prix mensuel sur 6 ans de 594$... ouf ma conjointe rejette l'offre; pas de problème, il concocte une autre offre 6 ans 564$/mois... avec une garantie de 5 ans 160 000Km trop chers; tout de GO il dit qu'il a peut-être quelque chose qui pourrait la satisfaire... mais qu'il doit voir son Boss..... il revient et propose un financement à 494$ Fin de la discussion.... Attention aux tordus qui incluent une garantie prolongée dans le prix du véhicule sans que vous ne l'ayez demandé voilà une nouvelle façon de faire dans le domaine de l'auto. Prenez le temps de faire des calculs avant de signer.. des milliers de $$$$ peuvent vous glisser de mains. Dans notre cas CETTE fichu Garantie cachée, dans la proposition, revenait à au delà de 5600$
Worst Toyota dealership - delta2
Forget about Candiac toyota worst dealership ever.
Liar, theif, lack knowledge, incompetent etc.
If you dont want to be rip off dont buy or do any mecanical at Candiac Toyota.
Avoid Toyota Chambly, the used car manager and his sale... - gotscammed
Avoid Toyota Chambly, the used car manager and his sale guy will lie t your face.
My wife's car broke down last summer and so she found an ad for a used Yaris at Toyota Chamby.
After work, we went there to see the car and the sales guy was very nice and friendly(forgot his name, he is young with dark hair but with lots of white hair for his age). He gave her a decent price too and all seemed to go well.
When we test drove the car prior to purchase, the brakes made a squeaking sound and were used. The sales guy told us it was probably used and that he will be changing them if we purchased the car (500$ value). We agreed and my wife returned at the end of the week to pick it up.
When she left with the car, the brakes made the same noise and so she went back to ask why. The sales guy told her that they were still in good condition, met the Toyota standards (used at 48% and it takes 50% or more for them to change the brakes as part of the Toyota certified used car program). My wife then reminded him that he promised to change the brakes.
He became very impatient and irritated. He then called the manager for the used car section that came over to ridicule my wife by saying that they are a professional establishment and that she does not have a point of contention since it is not written in the sales contract. They were condescending to her and told her that she should not have purchased it if she was not happy with the brakes. Of course, she was in utter dismay and left as she is not a confrontational person. When I went there personally to ask why they did not change the brakes after verbally committing to doing so, I got the same treatment: first they told me that it meets the standards and that they did not promise to change the brakes and ultimately is is may fault since it is not written anywhere. It is my word against theirs. Nothing to do. We left unhappy and disappointed. We got screwed by the oldest trick in the book.
What is worse is that when you buy a used Toyota car, they give you a voucher for a free oil change. So we returned last month to Toyota Chambly and instead of costing nothing, it ended up costing 35$ to replace the air filter...Talk about adding insult to injury.
I asked why this air filter was not replaced when we purchased the car (we drove 8000 km and the air filter should last 30000 km) and was told that it was still good back then. The clerk felt bad for me but his manager told me that 35$ is not a lot of money and that I should be able to pay for it.
What a total scam. Chambly Toyota will attract you with low ball prices only to nickel and dime you afterwards. We have never returned since and we will be taking our business else where.
Perfect from A-Z - lop7013
They don't let you miss a thing. Respectful, helping and always answer your question. Have visited plenty of dealers and none offered the service they did. Would albsolutely recommend.