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Customer service excellent - Dshanks
The service I received from the sales manager, Simon Paivo along with Richard Desaulniers and Julian was fantastic. Very courteous and knowledgeable. They made it a great experience with after sales service as well. The price I received for my new car was better than any other dealer I spoke with. I felt No pressure whatsoever and had a wonderful experience. I also have to mention the finance department. Guylaine Sauvageau was very helpful. This is the only dealer one should go to and I have owned 3 other Toyota’s... a quality car . Thank you again Simon, Richard, Julian and Guylaine. They made it an exciting and positive experience
Great deal for next vehicule - Fclou57
During my last visit,(changing oil of my cars), I met my seller Sayasack and he made me an incredible offer for a 2017 Camry.
In addition to having received a great job from Patrice Auger (service) that day.
Lors de ma dernière visite pour l'entretient de mes autos, j'ai rencontré mon vendeur Sayasack et il m'a fait une offre incroyable pour une Camry 2017.
Cela en plus d'avoir reçu un excellent travail de Patrice Auger (service) cette journée-là.
Merci Ste-Thérèse Toyota.
Thanks Ste-Thérèse Toyota.
I got cooperation very quickly and cordially. - Azhar Bhuiyan
I got respond from all employees and agents very cordially and quickly what ever and when ever I needed. My agent Mr.Malki is so nice helpful and friendly. I’m very proud to be a customer of this dealer. Happy new year 2019.
Used RAV4 detailed beautifully before delivery! - Jerry
Thank you to Bruce and finance manager Sylvain for following up on detailing the 2015 RAV4 beautifully before delivery. It had numerous surface scratches and the vehicle was dirty inside but it looked new when we picked it up.
Thank you for following up on your word. It makes me think there are still people at dealerships that flow through!
Excellent prosessional assistance with a smile - rose
I had to pay a visit to the service center, Park Avenue Toyota today. It was early and the challenge of accessing this kind of service is very foreign and uncomfortable for me. The person who atendet to my file is a charming young lady named Juliane.
She assisted me with great professionalism as well as human care a rare virtue in the service sector of today.
She patiently answered all my questions and went out of her way to explain details about the car I had purchased from them.
If ever you need to deal with their service center I hope you are lucky enough to receive assistance from this kind and professional young lady.
Belle expérience - Toyota_Destroyer_69
Je suis un client de Sherbrooke Toyota depuis que je conduis un véhicule. Leur service est courtois et honnête autant pour les ventes et à l'entretien.
Clear, precise and effective - Whitesnake
Just a good service experience with them, as always. Nothing bad to say, they work efficiently and everything is clean. Customer service explains to you what needs to be done.
Sales and services - Mr.Nguyen
From the first time I stepped into the Lexus dealership in lachine, I was impressed with the warm welcome. The receptionist is really kind and directed me right away to the salesman I had my appointment with. Before anything, he propose a tour of the whole place which is really great. I felt already at home. The process was smooth and easy. I am now a proud owner of an NX300 2019. If you wish to have the best Lexus experience, I recommend you to pass by Spinelli Lexus Lachine!
Great location and nice service - Michelel
The location of this dealership is so convenient and the service is always courteous. They gave us an appointment quickly and the service on our car was done quickly and efficiently.
Un expérience inoubliable. - Amir Zaid
Un lieu sociable et amical. La vendeuse (Karen) était accueillante, souriante, aimable et attentive. Je remercie son service et le travail du reste du personnel sans oublier la jeune demoiselle (Corine) qui m'a très bien expliqué les fonctions de la voiture. Merci à Toyota Gabriel, Saint-Laurent.
Pleasant environment - Sandra
Financed the lease - end purchase of a Corolla. Staff are personable and competent, Bobby was very helpful, Angie was remarkable. They turn a chore into a pleasant experience.
Don’t do your service here. They make you wait hours for... - mzappa999
Don’t do your service here. They make you wait hours for a simple tire change and you would expect making an appointment would mean it wouldn’t take so long but not the case. They cram too many people in and don’t care that a 30 minute job takes 2+ hours.
Would not recommend this place.
Don't trust the salesman! - Bob
Ne faites pas confiance au vendeur et surtout pas au Directeur des vente dans l'usagé. Ils ne respectent pas leur engagements, ni leur contracts et encore moins leur clients. Pire service après vente que j'ai jamais reçu! On ma promit des réparations avant la vente et on ma assuré que le véhicule était certifier par Toyota. J'ai appris par la suite qu'il n'était pas certifier et qu'il n'allait pas faire les réparations. Le directeur des ventes ma dit après 2 minutes au téléphone ou j'ai à peine été capable de placer 10 mots: ''Si tes pas content ta juste à retourner le véhicule. J'ai pas le temps de ''niaiser'' avec ça.'' Très professionnel et très honnête! Bravo!
new car - david
i got excellent service from Anthony at Woodland Toyota i bought 2019 yaris iast thursday .The service was great and very friedly staff and heipful with the questiones that were need to be answerd.great job Anthony.
Manque de transparence - Janet
Lors d'un offre d'achat sur un véhicule, vendeur tente de cacher information sur véhicule, mentionne ne pas connaitre l'état du véhicule et condition.
The worst unproffesional cold people in service - Zi
I have more than 4 years of the worst experiences in my life with Alix Toyota car service ever!
First of all they’ Not able to explain things in English, ONLY french! And second of all they’re so cold and seem angry that give you strong feeling they don’t want to see you again !pluse they never welcome you! and you feel they work under obligation and lots of pressures! I feel sorry for Myself that I put up all those disrespects for years only because I thought because I leased my 2 cars with them I had to go there for services too!!!!:(((
Jamais plus - Ralph5404
Oublié un fishfinder Raymarine Dragonfly 7 dans le véhicule laissé pour échange (sous le banc)
Jamais pu le récupérer du concessionnaire quelques jours plus tard apès constation.
Envoyer lettre au propriétaire et ne ma mëme pas envoyer un accusé de réception.
Je change de véhicule au 3 ans.
Le prochain sera encore un Toyota mais pas de Toyota Gatineau
3 vehicles in 5 years and great to deal with - Mike4206
We have purchased 3 vehicles from them, we are English speaking from Ontario and not only have they given us the best trade ins but they actually take money off the selling price. We delt with three different sales people and all were great. Service is excellent, never been taken. No extra costs and made efforts to have an English speaking service person to help us.
Achat Rav4 2016... Une Proposition indécente et pas correct - Gaet52
Je me suis présenté pour l'achat d'un Rav-4 2016, pour ma conjointe. Tout est parfait jusqu'à ce que nous entreprenions la discussion au sujet du prix: Ma conjointe mentionne au vendeur qu'elle parcours plus de 40,000km/année...... et qu'elle veut un véhicule fiable.... Tout de GO il lui dit que Toyota couvre jusqu'à 200,000km donc, pas de problème.... sauf que.. (Le Rav-4 sélectionné SLE) il pitonne son ordi et nous donne un prix mensuel sur 6 ans de 594$... ouf ma conjointe rejette l'offre; pas de problème, il concocte une autre offre 6 ans 564$/mois... avec une garantie de 5 ans 160 000Km trop chers; tout de GO il dit qu'il a peut-être quelque chose qui pourrait la satisfaire... mais qu'il doit voir son Boss..... il revient et propose un financement à 494$ Fin de la discussion.... Attention aux tordus qui incluent une garantie prolongée dans le prix du véhicule sans que vous ne l'ayez demandé voilà une nouvelle façon de faire dans le domaine de l'auto. Prenez le temps de faire des calculs avant de signer.. des milliers de $$$$ peuvent vous glisser de mains. Dans notre cas CETTE fichu Garantie cachée, dans la proposition, revenait à au delà de 5600$
Worst Toyota dealership - delta2
Forget about Candiac toyota worst dealership ever.
Liar, theif, lack knowledge, incompetent etc.
If you dont want to be rip off dont buy or do any mecanical at Candiac Toyota.
Avoid Toyota Chambly, the used car manager and his sale... - gotscammed
Avoid Toyota Chambly, the used car manager and his sale guy will lie t your face.
My wife's car broke down last summer and so she found an ad for a used Yaris at Toyota Chamby.
After work, we went there to see the car and the sales guy was very nice and friendly(forgot his name, he is young with dark hair but with lots of white hair for his age). He gave her a decent price too and all seemed to go well.
When we test drove the car prior to purchase, the brakes made a squeaking sound and were used. The sales guy told us it was probably used and that he will be changing them if we purchased the car (500$ value). We agreed and my wife returned at the end of the week to pick it up.
When she left with the car, the brakes made the same noise and so she went back to ask why. The sales guy told her that they were still in good condition, met the Toyota standards (used at 48% and it takes 50% or more for them to change the brakes as part of the Toyota certified used car program). My wife then reminded him that he promised to change the brakes.
He became very impatient and irritated. He then called the manager for the used car section that came over to ridicule my wife by saying that they are a professional establishment and that she does not have a point of contention since it is not written in the sales contract. They were condescending to her and told her that she should not have purchased it if she was not happy with the brakes. Of course, she was in utter dismay and left as she is not a confrontational person. When I went there personally to ask why they did not change the brakes after verbally committing to doing so, I got the same treatment: first they told me that it meets the standards and that they did not promise to change the brakes and ultimately is is may fault since it is not written anywhere. It is my word against theirs. Nothing to do. We left unhappy and disappointed. We got screwed by the oldest trick in the book.
What is worse is that when you buy a used Toyota car, they give you a voucher for a free oil change. So we returned last month to Toyota Chambly and instead of costing nothing, it ended up costing 35$ to replace the air filter...Talk about adding insult to injury.
I asked why this air filter was not replaced when we purchased the car (we drove 8000 km and the air filter should last 30000 km) and was told that it was still good back then. The clerk felt bad for me but his manager told me that 35$ is not a lot of money and that I should be able to pay for it.
What a total scam. Chambly Toyota will attract you with low ball prices only to nickel and dime you afterwards. We have never returned since and we will be taking our business else where.
J'ai eu un service il y a 3 semaines. Juste... - OlehBarsukov
J'ai eu un service il y a 3 semaines. Juste après le service ma voiture a commencé à se branler et avoir une vibration. j'ai eu 2 reprises mais le problème encore existe. La dernière foi on m'a dit que ce problème d’essence. J'ai change ma station et rempli de suprême. Le problème encore existe. Ma voiture est en moins bon qualité q'avant le service. J’ai paye 700 CAD pour ce service.
Perfect from A-Z - lop7013
They don't let you miss a thing. Respectful, helping and always answer your question. Have visited plenty of dealers and none offered the service they did. Would albsolutely recommend.