Spinelli Toyota Pointe Claire

The service was exceptional , extremely helpful and patient with my endless questions! Edward specifically went out of his way to reassure me with my purchase with his knowledge and care. Truly wonderful service.

Edward was personable and interested in meeting our needs with a reliable car at a fair price as well as assuring that we were ready to drive away good-to-go.

Financed the lease - end purchase of a Corolla. Staff are personable and competent, Bobby was very helpful, Angie was remarkable. They turn a chore into a pleasant experience.

Wow service parfait dans tous les départements, conseils excellents, rapidité et informations complètes. Concessionnaire à recommander pour votre prochain véhicule. J’y retourne toujours avec plaisir.

This is my 4th time leasing a car from Spinelli Pointe-Claire and I was terribly disappointed with the service that my I received from George Yacoubian in the Financial service department. He was friendly at the beginning but once I told him (three times) that I did not want to purchase the extended warranty his attitude was poor and unprofessional. He made a comment to my husband and I as he left the building (we were admiring a nice car) that "that car is out of your budget". He also failed to send important information to our insurance company. Unfortunately not sure if I will be back.

bought a car 3 years ago, perfect service, got a recall to change the airbag and had the worst service yesterday - left the car at 8am, supposed to be ready by 10am or 12pm, no call received so went there at 12.20pm just to hear the car was not ready yet, asked why they did not called, the girl present blamed the absent colleague - 80$ for oil change without air filter change....not happy - good dealers but not good service - got a call the car was finally ready at 1.40pm...

Bought a new car. Salesman Nawfel was great! Good listener, knowledgeable & comfortable with technology and more importantly committed to customer satisfaction. I changed my mind about the colour of the car I had ordered and they checked with other dealers to make sure I would get the one I wanted! Buying a new car was very simple & pleasant. Plus I was given a full time tank of gas when delivered! Thanks to the Spinelli Team!!

The presentation of the sales rep and the other staffs that dealt with me were very pleasant and well informed. They have lots of patient in explaining the whole process. Congratulations to these people.

Each person I dealt with took a lot of time to explain things, very thorough. All staff helpful and pleasant. Pierre Magnan spent a great deal of time to make this purchase a very smooth transaction for me. Returned my calls with answers to my questions always. Can't say enough good things about him. Steve was a fountain of information and took as much time as I needed. Very knowledgeable! Mary also was very thorough and helpful throughout.

The entire process of negotiating the sale of the car was polite and reasonable. We had purchased a car at this dealership in 2014 and again in 2016, being satisfied we returned when we needed to buy again. This time our salesman was Mr. Rafik Youssef. He was very easy and good natured person to deal with. When final sale completed, the delivery was made easy by Mr. Steven Guilbeault. We knowledgeable person in terms of explain all the car functions. Patient, pleasant and humorous.