I went in for a recall repair and was told before making the appointment that the part is ordered for a smooth repair, and given a length of time of said repair. I arrived, left my car, and was called 15 minutes later telling me they have no part for the recall that THEY initiated. I wasted a morning, and I was given lame excuses. The manager hid cowardly behind his receptionist, yelling out commands to her instead of meeting me and taking responsibility . Jean- Marc Strati, the manager, very unfriendly. unprofessional and definitely not recommended by me to anyone. It's not the first time I have issues with this dealership. They are dishonest and cut corners. VERY disappointing.