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Spinelli Lexus Lachine

4.8

14 Lifetime Reviews

210 boul. Montreal-Toronto, Lachine, Quebec H8S 1B8 Directions
Call (514) 634-7177

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14 Reviews of Spinelli Lexus Lachine

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March 05, 2020

"Excellent and courteous service. When they give a time..."

- agerton9800

Excellent and courteous service. When they give a time frame for the work to be completed they are on schedule. I recommend them to my friends.

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Recommend Dealer
Yes
Employees Worked With
Robert Malo
Mar 06, 2020 -

Spinelli Lexus Lachine responded

Thank you for your great comments. We are happy to hear that you had excellent and courteous service. Your comments are always welcome.

January 30, 2020

"friendly staff and great service"

- maz

Highly recommended & great service at the dealerships. staff is not pushy to sell anything, unlike some other dealers. Friendly staff will go back thank you

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Recommend Dealer
Yes
Employees Worked With
Pat LoBianco & JEAN-MICHEL.GAGNON
Jan 31, 2020 -

Spinelli Lexus Lachine responded

Thank you for your great comments Maz. We strive to give our clients excellent service. Your positive feedback is greatly appreciated.

January 28, 2020

"nice helper, excellent service"

- Lei

I was greeted by smiles, and the receptionist was very patient to explain everything in details; the experience there was excellent; and I want to thank everyone for helping me with my car.

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Recommend Dealer
Yes
Employees Worked With
Robert Malo, Richard Chen
Jan 29, 2020 -

Spinelli Lexus Lachine responded

Thank you so much for your feedback, Lei. We strive to give our clients excellent service. We are happy to hear that the receptionist was very patient and explained everything in detail.

January 14, 2020

"I received a good service at this dealership for..."

- Minh

I received a good service at this dealership for acquiring my new car. I will definitely come back again for more service. Thank you very much.

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Recommend Dealer
Yes
Employees Worked With
Ivan Wong
Jan 15, 2020 -

Spinelli Lexus Lachine responded

Thank you for your great comments, Minh. We are glad to hear that you received great service. We look forward to serving you in our service department.

November 27, 2018

"Sales and services"

- Mr.Nguyen

From the first time I stepped into the Lexus dealership in lachine, I was impressed with the warm welcome. The receptionist is really kind and directed me right away to the salesman I had my appointment with. Before anything, he propose a tour of the whole place which is really great. I felt already at home. The process was smooth and easy. I am now a proud owner of an NX300 2019. If you wish to have the best Lexus experience, I recommend you to pass by Spinelli Lexus Lachine!

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Recommend Dealer
Yes
Employees Worked With
Marie-Eve Roberto Yane Charles Medhi Melanie
Nov 29, 2018 -

Spinelli Lexus Lachine responded

Thank you so much for your feedback Mr. Nguyen. We are happy to hear the sales team were able to provide a welcoming, smooth, easy and professional service. Our goal is to provide an impressive experience as you did. Congratulations for your new NX300 2019 and welcome to the Spinelli Lexus Lachine family!

November 27, 2018

"Excellent Experience"

- HappyLexusOwner

I acquired an IS300 from Spinelli Lexus Lachine and the experience was excellent. A very informative and attentive approach without any pressure or sales tactic. Further to this, the after sales service was exceptional

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Recommend Dealer
Yes
Employees Worked With
Mehdi Semsari, Jean-Michel Gagnon, Roberto Diano
Nov 29, 2018 -

Spinelli Lexus Lachine responded

Thank you for your wonderful comments! Customer satisfaction is of great importance to us and your comments are valued. We are ecstatic with your outpour of encouragement of the sales and service team. Our goal is that you leave with an excellent customer experience as you did. Your comments are always welcome. Congratulations for your new Lexus IS300 and thank you for your loyalty!

November 23, 2018

"Simply the best"

- Tony j

Professional, respectful and friendly, all the qualities of a great dealership. Definitely worth the drive down. Always had a great experience with Spinelli Lexus Lachine. From sales to service. Very highly recommended!!!!

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Recommend Dealer
Yes
Employees Worked With
Charles Bari, Yane Arama, Roberto Diano, Pat Loianco, Mehdi Semsari
Nov 26, 2018 -

Spinelli Lexus Lachine responded

Thank you so much for your feedback and congratulations for your new purchase Mr. Tony. We are happy to hear the Spinelli team were able to provide a respectful, friendly and professional service. Our goal is to always provide a great service experience as you did. Welcome to the Spinelli Lexus family!

November 23, 2018

"Great service "

- Lexus

Brought my vehicle in, and service was great for my first service. Was greeted quickly and professional. Given a loaner vehicle, and my vehicle was washed after service

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Recommend Dealer
Yes
Employees Worked With
Jean-Michel Gagnon
Nov 26, 2018 -

Spinelli Lexus Lachine responded

Thank you for your comments. We appreciate your feedback and we are very glad you enjoyed your first visit. We strive to give our clients a great, quick and professional service. Welcome to Spinelli Lexus!

November 23, 2018

"One of a kind experience! "

- 5146597430

Amazing service every time I go to Lexus Spinelli. From sales to service, I couldn't be happier with my Lexus. Special thanks to Yane Arama who has made my Lexus experience seamless and exceptional.

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Recommend Dealer
Yes
Employees Worked With
Yane Arama
Nov 26, 2018 -

Spinelli Lexus Lachine responded

Thank you very much for your positive feedback. We are happy that you had a seamless and exceptional experience with Yane Arama. Our goal is to provide an amazing service as you experienced. Congratulations for your new Lexus!

October 26, 2018

"Absoluement insultant"

- MarcoC

Une complète perte de temps! Me suis fait insulter. Mehdi Semsari, un de leurs vendeurs, m'a dit à plusieurs reprises qu'il allait 'niker ma race'! (je suis québécois de souche, s'aucune façon raciste, mais il y a des limites) Plainte effectuée chez Lexus Canada, Ne mettez jamais les pieds chez ce concessionaire. de bonnes voitures, mauvais service!

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Recommend Dealer
No
Employees Worked With
Mehdi Semsari
Nov 20, 2018 -

Spinelli Lexus Lachine responded

M Charneux, nous avons comme but de livrer une expérience extraordinaire à tous nos invités. Nous nous voyons désolés que nous n’avons pas accompli ceci dans votre dossier. Le respect fait partie intégrante de nos valeurs. Nous avons la responsabilité de fournir un environnement de travail sain pour les membres de notre équipe et nous y tenons fermement. Le respect se doit d’être mutuel. Nous apprécions l’opportunité que vous nous avez accordée et nous vous invitons à nous contacter si vous désirez en discuter plus amplement.

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