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The dealership is very professional. Will is very nice. I... - Bao
The dealership is very professional. Will is very nice. I recommend Mcphillip Toyota for everyone who want to get a new Toyota. The dealership has a great service
Top Reviewed Specialists At This Dealership
Fantastic service - Karen
I've always been so impressed with the staff and inventory at Funk's - everyone's like family to me. Ever since switching brands (from Ford to Toyota), I have saved so much time and money and frustration! I recommend them to everyone I know!
So far I have been very pleased with the staff and... - Pickleball
So far I have been very pleased with the staff and service at Birchwood lexus. They have been very courteous and helpful to any questions I have brought up.
Great product terrible buying experience - Taco owner
New car manager was arrogant and made me feel like he was doing me a favour. Smile and appear to care nope. Salesman was promised sale on a visit a few months earlier. I honoured that promise but he was disinterested and did not know the product. Did not help my wife with features of the truck except to pair her phone. I was told that the survey would effect his Xmas bonus so please give him a good numbers. I called for an explanation of the connect system. No call back for a day and half. Easy sale meant he did not have to work. My prior experience was great this time I should have left and gone elsewhere. I was a buyer because I love the product.Finance was awesome and the experience was great. I sent a text to the GM who said it would be addressed. Offered me nothing more. No one called to see if I liked the truck. I would not recommend the dealer but the product is awesome.
Get a second opinion - Barbara
I would not recommend this dealership.
I have brought my car in a few times to get work done. Everytime I make an appointment I leave my car there and then I have to bring it in again, for one excuse or another they say. So I have to waste another day of work. This time I brought my car in and they said they had the parts and at the end of the day they said they were the wrong parts again, Another day wasted. After that I went to another Toyota dealership to get another opinion to see if I really needed to get this work done, that they said need to be replaced. The new dealership showed me the part on my car that the other dealership said needed to be replaced and it did not need to replace at all. It was great to actually see it with my own eyes. So I would have replaced something I didn't need to and waste lots of money. Do not trust this dealership, get another opinion.