What started out as a problem actually worked out okay when I got the opportunity to purchase a newer car. When asked I selected Shayna to help out with the final details. She was very accommodating and helpful in making sure everything was attended too and that all issues were resolved, including some painting that needed to be done, tires that needed to be removed from my car, review of the new great features and arrangements for a loaner. I know I can depend on her to help with any further questions I may have and that's a comforting feeling. Thanks for all your help, Shayna. I am sure I am not your only customer to get great service.