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My husband and I just purchased a Toyota Sienna from West... - tsbiss
My husband and I just purchased a Toyota Sienna from West Coast Toyota the sales person that we dealt with Damian was awesome we told him exactly what we wanted and our price range and he delivered with gold star I would recommend West Coast Auto Group always have fantastic service from them we LOVE our new Sienna it was well worth the wait
I would give more stars if there was there. I can't say... - Dizzy
I would give more stars if there was there. I can't say enough about how service took care of me and my truck. An otherwise stressful moment this two amazing men made it into one of the best customer service experiences I have every had. Words can not say enough thank you again. The staff and atmosphere is very comforting and relaxing. Good coffee as well.
Very friendly and personalized service! The staff were... - bby_law
Very friendly and personalized service! The staff were patient and helpful and I felt like a valued customer from ten beginning. Would definitely recommend this dealership !
I was on a look out for a RAV4 Hybrid. Went to the... - Mnettec
I was on a look out for a RAV4 Hybrid. Went to the nearest dealership in our area but was so disappointed in how we were treated although we had booked an appointment. Anyways I googled for the best Toyota dealership and ‘walah’ Regency Toyota, Kingsway popped out!
Quickly made an appointment and Jon came to the rescue. He was very accommodating and friendly. The model was out of stock but reassured us that once it’s in we’ll get the call. True enough the team, Jon, Jamie, Anna & Ivan made the whole experience go smoothly. If you want to buy a Toyota go to this dealership coz they treat you without prejudice.
very nice and helpful people.. i really appreciate all... - Charlessss
very nice and helpful people.. i really appreciate all the efforts!!
me and my wife had feel comfortable!😊
Awesome customer service, Derek went above and beyond to... - Kelseyorthjohnson
Awesome customer service, Derek went above and beyond to make sure I knew the in’s and out’s of my vehicle! 10/10 Toyota will for sure have my business again.
Rhys Tosczak ensured I had a great experience purchasing... - Ms Bulman
Rhys Tosczak ensured I had a great experience purchasing a vehicle from the Jim Pattison Toyota Victoria Dealership. Rhys was very knowledgeable and thorough. He followed through on all commitments, going above and beyond to assist me and find a vehicle that was not only within my budget but ideally suited my needs.
I recently purchased a used vehicle from Destination... - DAS
I recently purchased a used vehicle from Destination Toyota, within three weeks of ownership the engine basically quit. I had the car, not a Toyota, towed to the dealer and then dealt mainly with Marcus, a Manager in the Used Car Department. I had not purchased a warranty as the vehicle only had 68,000 kms on it. Once the mechanics at DT had looked at the car it was towed over to a dealer that sold this brand. Marcus dealt with this dealer who took responsibility for the repair and provided a loaner vehicle. Marcus kept me informed as to progress with the situation. We now have the vehicle back in good working condition. I have no hesitation in recommending Destination Toyota based on the attitude and service that I received from them.
Prompt responses and quality device you can consistently... - ceberle
Prompt responses and quality device you can consistently count on. Reasonable rates and estimates provided.
I purchased last week a 2019 Toyota Corolla HB from JP... - melchaar
I purchased last week a 2019 Toyota Corolla HB from JP Toyota Downtown Vancouver. Great experience all made possible by John lau thank you John
It was a pleasure to deal with Kartik, Sam and the rest... - Rob
It was a pleasure to deal with Kartik, Sam and the rest of the staff. Very professional very honest people!
Always impressed. We have purchased 3 vehicles from here... - LyneaNielsen
Always impressed. We have purchased 3 vehicles from here since 2016 and returned for all of the required service appointments. Each visit is pleasant and the staff are very kind and considerate. We are very happy with all aspects of this dealership and highly recommend them!
Thank you so much for excellent service you gave our... - kate.riverwalk
Thank you so much for excellent service you gave our Toyota 2012 Matrix. It is now running smoothly and I feel much more secure that my car is in great shape.
We are happy with our 2021 Camry purchase. Tony was very... - victorswidzinski
We are happy with our 2021 Camry purchase. Tony was very friendly and easy to deal with. The people working there are all friendly. Thank-you.
I bring my Toyota into the service department to look... - JKloops
I bring my Toyota into the service department to look after the maintenance of it and they always take care to make sure my Toyota is up to par. Friendly bunch at the desk
Great job , great service, great people… seriously, they... - Randy Beatson
Great job , great service, great people… seriously, they always do the job and do it right and with a smile… very satisfied and couldn’t ask for better care for our pride and joy Tacoma
Outstanding support from Kamala at Peach Arch Toyota... - Carlene
Outstanding support from Kamala at Peach Arch Toyota service department. Very knowledgeable, kind and genuinely cared about my concerns! Well done Toyota. Definitely recommend seeing Kam for your service concerns
I purchased my Toyota Sienna 2021 hybrid xle for my... - Lempal23
I purchased my Toyota Sienna 2021 hybrid xle for my family.the car was very good and huge space.with the help of product advisor ms Millie.
I brought in my car for a recall airbag. They charged... - PM
I brought in my car for a recall airbag. They charged for wiring issues due to my after market stereo. The microphone stopped working after so I had to bring it in again. They charged me again and said they took it apart and everything worked fine. They lied to me because it didn't work before I took it in and worked after. Why do people go here???
2019 tacoma purchase - vjgates
able to purchase an awesome vehicle at a very competitive price. Deal was make very quickly and well handled. Would buy again at the Duncan store
Great experience, professional staff and friendly support... - B. Ghashghaee
Great experience, professional staff and friendly support and service. They gave me a peace of mind and left me alone with car to decide which I never seen this in any other dealerships. Usually they stick with you like glue until your brain is washed and getting numb. But in valley Toyota you are absolutely free and comfortable. Manager of used department Dustin he is well educated and knows how to run the business. I do appreciate all the staff kindly specially Shauna. Highly recommended Vally Toyota in Chilliwack ,BC.
Ecp is a rip off/horrible customer service - Notoyotasforme
Purchased a new vehicle. Ended up it was not the right one for me. I had to trade it in after a year. I purchased the extended warranty (ECP) and wanted to know if I could cancel it as you can with every other extended warranty with other vehicle types. Well I couldn't get a straight Answer from anyone at Castlegar Toyota. The owner promised to call me back and never did-way to go, worst service and from the owner no less! Ended up contacting a Toyota down on the coast who answered all my questions happily (and no, ECP can not be canceled-you basically end up forfeiting almost 2000 to Toyota) What a joke! Buyer beware.
Poor service. My Mom went here for an oil change and... - Wade Brooks
Poor service. My Mom went here for an oil change and there is a lot of extra charge on the invoice that they did not do. Like charging for a windshield washer? When we check the vehicle it was not filled! Called back the service manager Chris and all he told us was if you want refund come back here. That’s not the point; the point is the dishonesty of this department! I wouldn’t recommend Toyota Alberni for your car needs.
Transparency is needed! - Paquita
We were shopping for a used car. We were told the price was negotiable when we took a first look at a car. When we returned for the second look and was serious to give an offer. We were then told there is only a $300 to $500 maximum maintenance-and-repair credit that may be possible. We respect any company having its policy. Yet, should it not be better to be more transparent with which to begin? Both parties could have saved a few precious hours in our lives. Our experience with this dealer was less than satisfactory to say the least.
2007 Chevrolet 2500 - jordan_mallais
I called very interested in this truck .I was put though to a saleman named Bob Y. I told him i was extremely into the truck just needed a couple more pictures of it he seemed willing to help sent a few pics of the truck. Then i asked for a few more never got them and now i get a email that the truck has sold! I asked him to put a hold on it but its gone i just wanted to let you know I work at a dealership and have bought many different motorcycles and vehicles. If he would have asked for a deposit i woulda gave him one gladly . This was a terrible experience for me i just wanted to let you guys know thanks for your time
Great service overall - CAF
A big thanks to Robert. He was very helpful in explaining what all of my options were pertaining to my brake service. He didn't try to oversell getting my brakes done, as they were good enough to take me well into the next service, I appreciated that as my finances are limited and if he had advised me to get them done instead of waiting, even tho it would have been a hardship, I would have had them serviced. He also told me what to expect at my next service. I liked that fact that my services can be pulled up by computer so he was also able to tell me when the last time my air filter had been changed. The shuttle driver was busy when my car was ready so Robert even picked me up himself. I didn't expect it, but did appreciate the fact that he remembered that I had a new dog at home and was worried about it being left alone too long! Just an example of the small things that add up to excellent service that goes beyond the technical aspect.
Have only ever owned Toyota cars. This is the... - Lynn
Have only ever owned Toyota cars. This is the friendliest, most efficient, fairest dealership with which I’ve dealt. Appreciate very much the knowledge and service provided by Laura Lister and Dave Corrigal.
WORST DEALERSHIP EVER!!! :( - Mona2000
I bought a brand-new forerunner and the salesman told me to get a remote start from somewhere other than Toyota but to go to a reputable place I did that & the first time I had any problem with the car they tried to void my warranty and told me it was because I got an aftermarket remote start which is what the salesman told me to do !!! I tried talking to the service manager and she was extremely rude and dismissive I tried talking to the general manager and he was very rude as well . I have always wanted a forerunner but I have recently sold it as there is no way in xxxx I will ever go back to Northern Toyota! They are rude & disrespectful they lied to me and they try to scam you every chance they get! DO NOT BUY FROM THIS DEALERSHIP unless you want to waste your money and be treated like garbage.
Absolute Best Experience! - Danihersch
recently leased a 2017 RAV4 from sunrise Toyota and I could not be happier! Thank you to Karim who made my first experience buying a car incredible. I felt safe walking out (well, driving out) that I had received the absolute best deal and care. I did not feel cheated or feel I was sold something I did not want/need, which was what I was afraid would happen. Overall, I would highly reccommend Karim and his team for a lease or pre-owned car! Thank you again!
Amazing service from the moment I walked through the door. - happy hybrid
I was recommended to Downtown Toyota. I spoke with the Sales Manager Andrew on the phone explaining what I was looking for and the price. Within a very short time I received a phone call back stating they had the car, color and price I was looking for. I set an appointment for financing and Andrew and Manish worked with me on a payment plan that was comfortable for me. The day I picked up my car, Manish spent time to explain the functions of the car so I would feel comfortable driving it. I received a phone call later that day from Andrew checking in to see how I was enjoying the car. The best advertising you can have is a loyal customer spreading the word how incredible your business is. Toyota made an investment of time and good service and made me the hero of my story. When the customer comes first, the customer will last.