Abysmal service coupled with rude and careless treatment in the service department at JP Toyota. This 7 time, new-model Toyota buyer has bought her last Toyota due to my experience today. I’ll be sure to let my friends, family and followers know too, that Toyota no longer stands by it’s products. As a business owner for many years, it’s common knowledge that a little goodwill goes a long way in retaining loyal customers. Manipulating a customer into giving a no-warranty answer to a loaded question is a pretty shady business practice too. Disgruntled does not begin to characterize this ex-Toyota buyer’s current mood.
p.s. warning to anyone considering a Toyota C-HR. They might be cute, but they have issues! And the JPT service department’s response to the myriad discussion forums about these issues are “First I’ve heard of it.” And “Don’t believe Google!”
Back your products Toyota Canada! And train and instruct your service providers to do the same. absolutely pitiful.