Jim Pattison Toyota Victoria
Victoria, BC
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289 Reviews of Jim Pattison Toyota Victoria
I purchased a Toyota Prius from Jim Pattison Toyota Victoria and was getting my regular schedule servicing done when my bill was a $100 higher than a stander check with oil change. When I asked why the Victoria and was getting my regular schedule servicing done when my bill was a $100 higher than a stander check with oil change. When I asked why they informed me that it was my 35k inspection and maintenance and it was a lot more work. The person at the front desk told me the lubed and oils my cv joints etc. and som other things that are not needed on I hybrid. So I paid informed them that this was absolutely crazy and left. I will never buy a car from them again. I like Toyota but will travel as far as I have to not to deal with Jim Pattison Toyota again. More
Rhys Tosczak ensured I had a great experience purchasing a vehicle from the Jim Pattison Toyota Victoria Dealership. Rhys was very knowledgeable and thorough. He followed through on all commitments, going a a vehicle from the Jim Pattison Toyota Victoria Dealership. Rhys was very knowledgeable and thorough. He followed through on all commitments, going above and beyond to assist me and find a vehicle that was not only within my budget but ideally suited my needs. More
We recently bought a used Lexus RX 350 here and we were so impressed by the professional, polite and friendly service we received. Our sales agent was Robert Nessel and he was nice and low key and not at a so impressed by the professional, polite and friendly service we received. Our sales agent was Robert Nessel and he was nice and low key and not at all an aggressive car salesman, that we have run across in past experiences. We felt very comfortable and well looked after by him and everyone we dealt with. The staff there seem happy, which is a good sign. More
Tom Iliopoloulos made shopping for a vehicle fun! I Tom Iliopoloulos made shopping for a vehicle fun! I love, love, love my brand new Toyota Tacoma truck. I wasn't sure what colour I wanted but landed Tom Iliopoloulos made shopping for a vehicle fun! I love, love, love my brand new Toyota Tacoma truck. I wasn't sure what colour I wanted but landed on army green - such a fabulous colour - after Tom showed me someone else's truck that had just arrived! Thanks Tom for keeping me informed every step of the way and providing phenomenal service! More
Abysmal service coupled with rude and careless treatment in the service department at JP Toyota. This 7 time, new-model Toyota buyer has bought her last Toyota due to my experience today. I’ll be sure to le in the service department at JP Toyota. This 7 time, new-model Toyota buyer has bought her last Toyota due to my experience today. I’ll be sure to let my friends, family and followers know too, that Toyota no longer stands by it’s products. As a business owner for many years, it’s common knowledge that a little goodwill goes a long way in retaining loyal customers. Manipulating a customer into giving a no-warranty answer to a loaded question is a pretty shady business practice too. Disgruntled does not begin to characterize this ex-Toyota buyer’s current mood. p.s. warning to anyone considering a Toyota C-HR. They might be cute, but they have issues! And the JPT service department’s response to the myriad discussion forums about these issues are “First I’ve heard of it.” And “Don’t believe Google!” Back your products Toyota Canada! And train and instruct your service providers to do the same. absolutely pitiful. More
Hi, Lots of great inventory, The customer service was Hi, Lots of great inventory, The customer service was very Good we had Lorenzo from the Lexus dealership assist us . He was very amiable and helpful Hi, Lots of great inventory, The customer service was very Good we had Lorenzo from the Lexus dealership assist us . He was very amiable and helpful. my daughter was happy with the purchase. So great job Toyota Harold Rosenberg More
Cohan Sassaman was an absolute pleasure to work with. I felt his sincerity. He truly cared and worked very hard to find me exactly what I wanted and needed. He knows his products very well. What a true pr felt his sincerity. He truly cared and worked very hard to find me exactly what I wanted and needed. He knows his products very well. What a true professional. The family is so happy with our new Sienna. Giles from finance was also a pleasure and made everything clear and understanding. The in house insurance was a icing on the cake. A credit to you as well Jesse. (Manager) It all starts from the top. I will highly recommend Jim Pattinson to everyone. You have won a lifetime customer. Thank you again. Zohar Stefanic More
We had a great experience at JP Toyota Abdulai Yilla was our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We di our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We did it by text a day later. Murray Donais handled our financing and presented a payment plan and terms that exactly matched the deal we’d made with Abdul. Murray also presented us with an opportunity to purchase a warranty plan but did not pressure us to buy (no “ hotbox treatment”). He explained the benefits of the plan and let us take the info home so that we could make a decision on purchasing. All in all, the whole experience was very comfortable. Great vehicle, great price and excellent, laid back, respectful customer care. More
Tom Illopoulos went above and beyond trying to find the perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom More
I had a great experience buying a used Highlander - Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to de Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to deal with - so happy to be on the road in my dream vehicle! More