Jim Pattison Toyota Victoria

We recently bought a used Lexus RX 350 here and we were so impressed by the professional, polite and friendly service we received. Our sales agent was Robert Nessel and he was nice and low key and not at a so impressed by the professional, polite and friendly service we received. Our sales agent was Robert Nessel and he was nice and low key and not at all an aggressive car salesman, that we have run across in past experiences. We felt very comfortable and well looked after by him and everyone we dealt with. The staff there seem happy, which is a good sign. More

Tom Iliopoloulos made shopping for a vehicle fun! I Tom Iliopoloulos made shopping for a vehicle fun! I love, love, love my brand new Toyota Tacoma truck. I wasn't sure what colour I wanted but landed Tom Iliopoloulos made shopping for a vehicle fun! I love, love, love my brand new Toyota Tacoma truck. I wasn't sure what colour I wanted but landed on army green - such a fabulous colour - after Tom showed me someone else's truck that had just arrived! Thanks Tom for keeping me informed every step of the way and providing phenomenal service! More

Abysmal service coupled with rude and careless treatment in the service department at JP Toyota. This 7 time, new-model Toyota buyer has bought her last Toyota due to my experience today. I’ll be sure to le in the service department at JP Toyota. This 7 time, new-model Toyota buyer has bought her last Toyota due to my experience today. I’ll be sure to let my friends, family and followers know too, that Toyota no longer stands by it’s products. As a business owner for many years, it’s common knowledge that a little goodwill goes a long way in retaining loyal customers. Manipulating a customer into giving a no-warranty answer to a loaded question is a pretty shady business practice too. Disgruntled does not begin to characterize this ex-Toyota buyer’s current mood. p.s. warning to anyone considering a Toyota C-HR. They might be cute, but they have issues! And the JPT service department’s response to the myriad discussion forums about these issues are “First I’ve heard of it.” And “Don’t believe Google!” Back your products Toyota Canada! And train and instruct your service providers to do the same. absolutely pitiful. More

Hi, Lots of great inventory, The customer service was Hi, Lots of great inventory, The customer service was very Good we had Lorenzo from the Lexus dealership assist us . He was very amiable and helpful Hi, Lots of great inventory, The customer service was very Good we had Lorenzo from the Lexus dealership assist us . He was very amiable and helpful. my daughter was happy with the purchase. So great job Toyota Harold Rosenberg More

Cohan Sassaman was an absolute pleasure to work with. I felt his sincerity. He truly cared and worked very hard to find me exactly what I wanted and needed. He knows his products very well. What a true pr felt his sincerity. He truly cared and worked very hard to find me exactly what I wanted and needed. He knows his products very well. What a true professional. The family is so happy with our new Sienna. Giles from finance was also a pleasure and made everything clear and understanding. The in house insurance was a icing on the cake. A credit to you as well Jesse. (Manager) It all starts from the top. I will highly recommend Jim Pattinson to everyone. You have won a lifetime customer. Thank you again. Zohar Stefanic More

We had a great experience at JP Toyota Abdulai Yilla was our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We di our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We did it by text a day later. Murray Donais handled our financing and presented a payment plan and terms that exactly matched the deal we’d made with Abdul. Murray also presented us with an opportunity to purchase a warranty plan but did not pressure us to buy (no “ hotbox treatment”). He explained the benefits of the plan and let us take the info home so that we could make a decision on purchasing. All in all, the whole experience was very comfortable. Great vehicle, great price and excellent, laid back, respectful customer care. More

Tom Illopoulos went above and beyond trying to find the perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom More

I had a great experience buying a used Highlander - Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to de Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to deal with - so happy to be on the road in my dream vehicle! More

I have been a client of Jim Pattison Toyota for 2.5 years. I appreciate the staff very much. They are generous with listening and their experience. Paige and Carson helped me today in 5 minutes. I am years. I appreciate the staff very much. They are generous with listening and their experience. Paige and Carson helped me today in 5 minutes. I am very content with their professionalism and kindness. I have bought 2 cars and have always had excellent service and fabulous customer support. Rhonda Sesto More

I just bought a lovely Audi from this dealership today from Cohan Sassaman. He was very nice and even went out to our home to jumpstart my trade in vehicle to bring it to the dealership because the batte from Cohan Sassaman. He was very nice and even went out to our home to jumpstart my trade in vehicle to bring it to the dealership because the battery was dead. He was very knowledgable, even about the Audi that I just bought from them. We have dealt with Cohan before when my husband purchased a RAV4 Hybrid from this dealership. Rick in financing was also great to deal with. We are very pleased with the customer service from this dealership to date and would recommend this dealership to anyone looking for the perfect new car for themselves. More