Sales -trustworthy, knowledgeable, empathetic
Focus on best product, experience and value for us
Business office- Quick, efficient, expedient, responsive
Product prep -perfect on pick-up
Product Instructions- Comprehensive and thorough
Note 1: brought my existing Rav 4 hybrid lease in to dealership for oil change, and left with deal for new Highlander.
Note 2: I bought this vehicle because it is a medium-size SUV hybrid.
Toyota will need to have an electric model ready when my lease is over (3 yrs.), as there will be market choice of alternative manufacturers with the right size and price.
My observation: "Mr. Toyota" is not doing enough to manufacture electric vehicles, though he knows how (Prius).