the only reason I give this dealership 5 stars is because of Mr Ali Monemi .A great man, an honest person with fantastic sells service.He was always available to help and answer my question.I put an order for a 4 runner and paid the deposit on April.then because of the manufacture issues ,there was a delay on all orders.but they had a Demo 4runner and it was exactly the car that I really want to buy. I asked the sells manager Andy to sell it to me ,because of my old car situation and not having air-condition it was very tough for my family specially my two and half years old daughter.
I told Andy about my situation and his response was I cant sell it to you because We do not have replacement car !!??
So,I have to wait ,after a week I went there and talked to him and he said we already talked about it and I do not know when I will be able to sell you this demo car.
He said I can not promise you when it will be ready to sell and there is no Toyota 4 runner right now in canada for sell.a complete disrespect toward a costumer.
It was completely out of Ali Monemi' hand after all his time and effort he put to get the deal done.
Same day I found the same car brand new in Regency Toyota in Vancouver and you might be able to guess the rest.
Ali I am so sorry that I could not made deal with you.
Andy I am sorry for you that you lost your customer to Regency Toyota .at least have some respect for your salesman and think about it ,he lost a costumer because of you .......