Oh boy where do I begin, stay away go to Kelowna go to Kamloops go to Toronto anything but here. I highly recommend Toyota products just not from here cause you going to go on a level 10 roller coaster ride and puke your guts out in disappointment.
Bought my first car that was used and they said it was fully inspected by one of there “technicians” and I got the car and check the tires were all worn on the inside from a bad alignment , so they decided to give it an alignment which should be expected along with replacement tires at the same wear or better, no they replaced them with the most weather checked tires and low tread they could find. Then I was stupid enough to continue doing business with them and not go to Kelowna and buy a brand new rav 4 hybrid. After pre ordering the car we were told that it would take 3 months which were happy with but no we sold our previous car at the 3 months mark and it didn’t show up till 4 ½ half months. Then when it gets here there was black grease smudged into the head liner and the whole pearl white paint was covered in tiny specs of brown under coat from over spraying in a shop
Bay beside our brand new 50,000 car after a couple weeks they got it fixed we were suppose to be given a new cargo liner with the purchase of the car as well that’s 4 months that have gone by now and still haven’t gotten it and the final straw along with the fact we asked for winter tires to be included in the sale and heard nothing back probably because there was a great Toyota rebate that you get at other dealerships for winter tires after buying a new car with them. So all in all wonderful product from Toyota 5stars, delivery and customer service 1 star, and the roller coaster ride 5 stars of excitement.