I found a car on the dealership's WebSite that I thought would excellent for me and spoke with Keith Pope regarding the details. He was really patient, applied no pressure, got me the info I needed so I drove up from Victoria last Saturday & took the car for a test ride. It was everything I had hoped for so we went through with the sale. Keith was great! Brennan in Finance was super, Alan in Automotive was very helpful & Dominic with ICBC was lovely too. I had such a good experience here so unlike the Toyota & Honda dealerships in Victoria....I would never hesitate in recommending them.....they go the distance to work out a deal for you that works! I have to add that I would rather have a used Toyota than a new anything else!