The Product Advisor, Mark, was very friendly and keenly interested that I got a car that meet my wants. He was very knowledgeable about the features and safety components of the car, and highlighted the top ones (out of hundreds!). As I was undecided as to whether a Toyota or Honda was the best car for me, he explained some differences without being negative about the competition. His final parting words won me over-"they are both good cars that you will be happy with, you just have to decide"
The trade-in process, bringing in several wholesalers to quote, was unique in my experience. I felt that I received a very fair value for my trade-in.
Everyone that I met, or observed working in the dealership, demonstrated that people enjoyed their job. I will tell everyone!!