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I don't think the service could get any better. We... - Tyler Hosford
I don't think the service could get any better. We purchased a 2017 Rav4 XLE through Dan as our first experience buying a car from a dealer. The sales staff were extremely helpful and answered our questions. We got exactly what we were looking for in the price range we requested. I highly recommend doing your business here.
It was a pleasant experience dealing with Stuart .Mr... - aldaboubi
It was a pleasant experience dealing with Stuart .Mr Livingstone was very professional easy to deal with and made me feel very welcomed .Thanks Stuart
Extremely Overpriced - George
Extremely overpriced. I searched and picked a car but when compared the price, at least $2000 overpriced than the average car price even a lot of issues in the used car. I won't recommend those.
Amazing Staff! Amazing deal, will never go anywhere else. - JoshE
I was pleasantly surprised by the level of service with this dealership. I have worked at dealerships in the past and they go above and beyond.
Excellent service - Elaine
Just leased my 4th Toyota. Can't say enough about Brian. He is knowledgeable , efficient and a
pleasure to work with. The whole dealership is a pleasure to work with.
highlander - mk
great experience . knowledgeable staff. worked around our schedule and was still able to get the deal done in a short amount of time.
Matt and Scott did a great job
I went in for an oil change which is usually about $50. ... - Mustgoplaces
I went in for an oil change which is usually about $50. The total cost was $100, because they upgraded the oil to the most expensive they had with out asking for my consent. They told me that the truck needed a water pump and it would cost $212 to replace it. I had to ask the owner of the truck and said. I would get back to them. when I made the service date I confirmed the price was $212 installed they confirmed. The total bill was almost $492. The service manager Donna Dion, talked to the owner Gordon Muise, then asked me for my keys to check the vin number on the truck, walked to the door turned around and waled over to me and informed me that the owner said that I was to pay the or they were going to keep my truck. I asked Donna Dion if I could talk to the owner and she said " Gordon Muise does not to be bothered with you.
They never apologized for their error in the quote, or for lying to me in order to get my keys.
This is not what I would call good customer service, or a good dealership. The other people in the waiting area were unhappy with the customer service and said they were going to get their warrantee work done elsewhere next time. If you get work done here expect to pay more than the quote, and bring extra keys. You probably will not be happy, and the owner probably won't want to be bothered with you either.