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Very accomodating. Dennis really walk through me all on... - mark
Very accomodating. Dennis really walk through me all on what I am looking in car
Thank you so much Wayne and Troy for the fabulous service... - Prince
Thank you so much Wayne and Troy for the fabulous service when I bought my Tacoma. I appreciated the fact that you took care of every detail so I could get my vehicule to Grand Falls NB.
Extremely Overpriced - George
Extremely overpriced. I searched and picked a car but when compared the price, at least $2000 overpriced than the average car price even a lot of issues in the used car. I won't recommend those.
Worst customer service for dealerships in the valley.... - Llyod S
Worst customer service for dealerships in the valley.
Service manager, Greg, was arrogant and rude. Wouldn't waste my time or money here. Too bad they are giving Toyota a bad name
Had the best experience recently when getting my new... - Stephen R.
Had the best experience recently when getting my new corolla.Everyone I dealt with was very friendly and patient with this admitted Nervous Nelly (getting old bites).Received an excellent offer on my trade up front,no back and forth needed.I highly recommend this dealership.All the people listed are great!
highlander - mk
great experience . knowledgeable staff. worked around our schedule and was still able to get the deal done in a short amount of time.
Matt and Scott did a great job
I went in for an oil change which is usually about $50. ... - Mustgoplaces
I went in for an oil change which is usually about $50. The total cost was $100, because they upgraded the oil to the most expensive they had with out asking for my consent. They told me that the truck needed a water pump and it would cost $212 to replace it. I had to ask the owner of the truck and said. I would get back to them. when I made the service date I confirmed the price was $212 installed they confirmed. The total bill was almost $492. The service manager Donna Dion, talked to the owner Gordon Muise, then asked me for my keys to check the vin number on the truck, walked to the door turned around and waled over to me and informed me that the owner said that I was to pay the or they were going to keep my truck. I asked Donna Dion if I could talk to the owner and she said " Gordon Muise does not to be bothered with you.
They never apologized for their error in the quote, or for lying to me in order to get my keys.
This is not what I would call good customer service, or a good dealership. The other people in the waiting area were unhappy with the customer service and said they were going to get their warrantee work done elsewhere next time. If you get work done here expect to pay more than the quote, and bring extra keys. You probably will not be happy, and the owner probably won't want to be bothered with you either.