I was so excited to finally be getting into a hybrid. Things started off good here, and the business manger was wonderful, but once the bill of sale was signed I was completely forgotten about by the sales staff. There were so many things that the sales staff could have shared with me about the vehicle that I instead had to figure out myself the hard way. And then, insult to injury, the deal included winter tires that had to be ordered in, and I had to call in to ask about them because no one called me when they arrived, and then the sales person told me to come and see her when I brought the car in to get the tires put on and when I did she did not even acknowledge that I was there. It was so deflating. I love my new car, but I will never go back to this delearship for future purchases.