Janessa Caravan goes to the head of the class. After her first greeting, I decided I would be purchasing my new Tacoma at O'Regan's Halifax. She was engaging and informative without being pushy. I left the dealership that day knowing she would be keeping an eye out for the perfect truck for me. In about two weeks, she contacted me to inform me there was a truck scheduled to arrive in about a month. She arranged for her business manager to contact me and the vehicle was ear-marked for me within minutes.(no need to go to the dealership). From there, Janessa's professionalism kicked in. She arranged and ordered on my behalf, upgraded shifter and skid plate(also the installation), 4 winter rims and tires installed and balanced, undercoating and paint protection. She was able to complete all these tedious and confusing tasks without me ever setting foot in the dealership. On the day of delivery, she skillfully navigated me through the technical options on my Tacoma exhibiting a thorough knowledge of the product. She even spent the time to tag all the sections of my manual and point out the areas that are most important. If I could, I would give her six stars out of five.
Kudos and immense thanks to Janessa Caravan