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Shawn - Thank you so much for all your assistance with... - emelymajano
Shawn - Thank you so much for all your assistance with our new Rav 4! You gave exceptional customer service and we are so happy you were our salesperson. You made this experience very enjoyable & your humour was an added bonus! I would recommend Shawn to anybody!
Cliff Anderson made the purchase of our vehicle a very... - rgreenaway
Cliff Anderson made the purchase of our vehicle a very pleasant experience. We also appreciate Cliff demonstrating the many different functions of the vehicle prior to our leaving Frayne`s Exeter Toyota.
This is my second time coming to that dealership.... - kim_ahkang
This is my second time coming to that dealership. Muhammand and the teams were very helpful to get me a car as soon as possible especially the one that was hard to get and with a very competitive price. No other dealerships can beat that.
I’m very happy with their professional approach. Always here to help me.
I highly recommend anybody to go visit that dealership.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Manpreet Kaur made buying my new used car easy. Great... - Kevin
Manpreet Kaur made buying my new used car easy. Great information and the process was made clear. Test drive was great Love my 2018 Camry hybrid. Thanks Manpreet
ANDREW IS EXCELLENT. He is very nice,friendly and... - mojana21
ANDREW IS EXCELLENT. He is very nice,friendly and professional at the same time.i feel so lucky to meet him.He is a patient sales man and explained everythings in details and helped me to get my favorite car with the best price.
Amazing service as usual! Hayden is very knowledgeable... - Tia Wiseman
Amazing service as usual! Hayden is very knowledgeable and got me what I wanted in a timely manner. Would recommended leasing or buying from these guys!
I just took delivery of my new RAV4 Hybrid yesterday. The... - Mary
I just took delivery of my new RAV4 Hybrid yesterday. The entire experience with Cambridge Toyota was excellent - Eva handled my purchase and she is wonderful! She took the time to go through the vehicle with me and was patient and so helpful. Can't say enough good things about Eva and my purchase experience. Steve, the manager, was attentive right from my initial online queries and set the friendly helpful tone for the dealership.
I found Daisy was very helpful, friendly and informative.... - Frederick
I found Daisy was very helpful, friendly and informative. I really appreciated that she was not pushy and respected my preferences and priorities of what I was seeking in my new car. She was also very accommodating and open to working with me to get the best package possible according to my budget.
Great service. Very friendly service staff. Great... - Rod
Great service. Very friendly service staff. Great product. Sales rep went over and above the call of duty. GM was over to see myself and daughters to ask us how everything went.
* Service Excellence ! *I would like to take this... - Lisette
* Service Excellence ! *I would like to take this opportunity to say thank you to Allister Fernandes for his outstanding Customer Service ! – I have been in the service industry myself for over 30 years and admired his friendly manner, professionalism and dedication .He is an asset to your team and has assured that I will be back for any vehicle maintenance I may require in the future. Highly recommended !
Joey at Performance Toyota is the best salesman I ever... - Rav 4
Joey at Performance Toyota is the best salesman I ever come across. He was so helpful. He greeted us as we arrived and was very helpful throughout the whole Process. He even gave us a gift after we purchase the car. Joey is #1 in my book. The best sales man ever. Thank you Joey for all your help.
Aisha Sheikh has been extremely courteous and helpful in... - gerry.downes
Aisha Sheikh has been extremely courteous and helpful in finding a good solution to me needs. I was very uncertain and I looked at several options before coming to a suitable solution.
Our experience with this dealership was great. Allison... - Rahul
Our experience with this dealership was great. Allison provided an excellent customer service. She gave us a great deal, the entire process was smooth and she made sure that we get all the correct information. She was extremely patient even after we were late to pick up the car. Overall our experience was great.
Service is less than ideal. Repeating the same thing to... - northpoll
Service is less than ideal. Repeating the same thing to correct account info. No way to leave message about needing an appointment. Which I tried because app isn’t great. Only to leave a message during business hours and not hear back.
I bought a 2021 4Runner from Darcy Gerrior, was given a... - Devra Kneblewski
I bought a 2021 4Runner from Darcy Gerrior, was given a great trade value for my AudiQ7 and Darcy was absolutely great to deal with answered my countless amount of questions and made me very confident in my decision with no pressure. This was the 4th car I bought from Darcy and had the same amazing experience every time.
i took my Camry car for a particular noise the diagnosed... - Lauricewfarag
i took my Camry car for a particular noise the diagnosed so many items to be fixed and i specified to do the work that eliminates the noise i was promised that ounce they replace the rock arms there will be no noise WRONG $1,700 later the noise is still there, i took it back same thing i gave up on them completly .
If you are looking for a salesman at a dealership who is... - Buddy
If you are looking for a salesman at a dealership who is very helpful, personable and not pushy, Quincy was prompt at getting me the information I wanted about the cars on the lot and overall a pleasant person. In the end, I found a slightly better deal than what Burlington Toyota offered (although their prices were competitive). Quincy was very respectful of the fact that I needed to take care of my interests. The staff overall were warm and welcoming.
I just bought a new RAV 4 hybrid XLE and Antony Liu is... - Geoffrey
I just bought a new RAV 4 hybrid XLE and Antony Liu is really helpful and knowledgeable. will refer to friends if buy new car.
I received a recall letter from Toyota on continental... - mapa
I received a recall letter from Toyota on continental tires issues- RAV4 XLE 2018. I booked an appointment with Toyota Mississauga 2215 Dundas St E. I was charged $140 without asking my authorization before. No new continental tires received. To make it worse and unethical behavior, they decided to change oil, despite it was changed just 3 weeks ago in the same place (less than 900 kms). Their argument was that that is under Toyota guaranty. With such unethical attitude, I am so concerned about the problematic continental tires they did not changed.
Today is my car maintenance service, I would like to... - Danny
Today is my car maintenance service, I would like to thank you my service advisor Mr. Clinton Seto, for your good treatment about my requirements, Mr. Clinton Seto he is very kind and his explanation is very well, very good guy and also those maintenance name Phillip, thank you for your kind support, I will recommend and give the highest grade for this two guy. Thank you
Rotor and Pads issue
Kevin Khandan is the WORST Financial services manager I... - Hmid Farokh
Kevin Khandan is the WORST Financial services manager I have ever dealt with! I bought a 2020 Toyota Corolla back in December 2019, and last year I started having problems with the car. I bought the car brand new from the factory and during the purchase of the car (My first time buying one) Kevin Khandan sold me all of these "essential warranties" such as the ECP 'Platinum Package' and tire and rim package. He told me that everything is covered for 7 years and that I would be taken care of whenever there was a problem with the car. Recently my car has been having the same problem for the 5TH TIME and called them only to tell me my warranties do not cover the same problem they "fixed" the first 4 times, and they told me and they are "EXPIRED" in less than 2 years! I spoke to Kevin Khandan and when I told him my issues he immediately dismissed responsibility from himself, got defensive and claimed he never told me 7 years of coverage, he told me I was talking nonsense and that he would not pursue it further! When reversing there is a cracking noise which I have had checked out by their parts and services dept. 4 TIMES and claimed it was fixed after each time. I have been there for multiple services which I found out they don't do anything but check tire pressure and top up windshield wiper fluid, and was told the value of these "Services" is $600+ (I have receipts). The services manager Michael Lopez has a terrible attitude and told me not to come back to the dealership after the most recent experience, however another manager then took care of my car. The car is having the SAME ISSUES again and when I asked him what would happen if my brakes were to malfunction on the road, he said and I quote "We don't take responsibility you don't come to us, go to Toyota Canada". I paid almost $4000 in extra '"Protection Warranties" on top of the price of the car and have been treated poorly by this dealership which I have bought two cars from recently and demand this dealership take responsibility as I have had multiple bad experiences with them and as I have called Kevin Khandan multiple times today and every-time he is in a "meeting" or it goes straight to voicemail (Which I have left and have gotten no reply). Kevin Khandan is an extremely shady and irresponsible financial services manager and will be taking this up with Toyota Canada! DO NOT RECOMMEND!!!
I got my Highlander from this dealership and I had the... - Ali
I got my Highlander from this dealership and I had the best experience ever. Haseeb Baber was very friendly and efficient. On the day of the pick up it took me 15 minutes only. The vehicle and documents were ready. It was a WOW experience and would tell every one to visit this dealership. It was far from me as I am from Mississauga but the drive was worth it
Stouffville Toyota replaced winter tire and over torqued... - Jchung
Stouffville Toyota replaced winter tire and over torqued the lug nut with impact gun causing then to be stripe. Tried to explain to service advisor/service manager but refuse to replace 5 lug nut costing about $15. Now I will be going to another Toyota dealership for service for 2 Toyotas vehicles Loss of my business over $15. I guess business must be good to lose clients.
I had an fantastic experience at Tony Graham recently,... - samir
I had an fantastic experience at Tony Graham recently, and two employees in particular truly went above and beyond, Slavie and Sam. I came in to address a rim issue and both employees could not have been nicer or more professional. Not only that, but when they noticed my license plate was peeling they were very helpful in this regard as well offering to take off the plates, helped my locate the nearest Service Ontario and provide me information and its hours of operation and whether they take people in person, and they stated once the plates were changed to come back and they would be more than happy to put the plates on for me. And while I did not have to outlay anything today, they were still helpful and gave me ample time with a very pleasant demeanor both times I came in today. Wonderful experience.
Ken was excellent, providing honest and professional... - Jjc
Ken was excellent, providing honest and professional service in our hunt for our perfect new used vehicle. At Bel-Air Toyota we felt like family and would recommend this dealership to anyone interested in purchasing a new or used vehicle.
I was very pleased with the Heffner Toyota service... - Sandy
I was very pleased with the Heffner Toyota service department last week when I had to take my vehicle in. Even though it was short notice and I wasn't able to wait (due to the COVID safety protocols in place) they were able to fit me in and quickly resolved the issue (needed a new battery). My car was ready before I expected it to be and, as always, the staff were helpful, friendly and professional and Grace made sure I knew that the new battery had a lifetime warranty (which I might not of realized.
My husband and I just bought a 2021 Toyota Tundra sport... - tmlearl
My husband and I just bought a 2021 Toyota Tundra sport in Niagarafalls from Paige. She was amazing and very helpful. If you want to buy a Toyota go to Niagarafalls and talk to her you won't be sorry.
Well I called for a price for a spare key for my wife’s... - laurie_dan
Well I called for a price for a spare key for my wife’s 2012 Rav 4, asking for nursing discount & was given 10% off parts only with full labour charge, was given 3 prices by 3 different people, 35 for key 60 programming yesterday then price went to 55 + 70 & then finally 39.99+ 70 , very disappointing & it took 3 hours to get a call back price today, when they advertise same day service, how can this be, my nursing wife is stressed to the max & we get this type of response from a supposedly great dealer, don’t think we’ll call back or recommend, we mentioned our daughter bought a Rav from them & I bought a Corolla for my mom a few years ago from there baseline location, guess they don’t have compassion pricing or for repeat customers , it’s not that it’s a high price just confused the way it changes, we called a mobile place & they will come to the house for 80 total, of course the dealer replied that aftermarket may not work, if it doesn’t we don’t pay & the guy was professional & guaranteed his work.
The service at this location is phenomenal. I went with... - robsingh944
The service at this location is phenomenal. I went with my brother and his wife to buy a vehicle. Ended up buying a Rav 4 which is beyond expectation. The staff and management were knowledgeable and very helpful, especially Magdy Saif and Jonathan. I went to other dealers and did not experience such exceptional service. Keep it up Woodbridge Toyota!!
Very Bad Experience for my first Oil/Oil filter change.... - Jidoka
Very Bad Experience for my first Oil/Oil filter change. Regretted getting that ECP from them, had I known their service is like this, I would have decline it. No Integrity from them. None. Please don't deceive people that you did the list of things you checked or did to customers vehicles when in Fact you DID NOT. what a SHAME. again No Integrity. I was there literally looking at this technician when he did not even look at those lists.
Frayne's Exeter Toyota
Financial Services Manager