76 Ontario Toyota Dealers

Yesterday, I had my new winter tires installed. - Jane Allen

Yesterday, I had my new winter tires installed. It was a great experience, Taylor met me when I first arrived, then Anthony checked me in and although it was a bit of a wait to see him, they got me a set of excellent tires that were cheaper than the quote I had been given - the Michelin top end tires had built in sensors! There was a little confusion at the end but they stored my tires and then Mo helped me out to my car and then found a great place in my new Prius to store the wheel nuts. Such service, so glad I got back to driving a Toyota Prius Plug-in, the hybrid electric combination is so great especially if you just do daily short drives but want to have the security of being able to take a longer trip without worrying about where to get a charge!

Exeter Toyota was super awesome to work with. - nealshak

Exeter Toyota was super awesome to work with. They helped us get a car in a pinch very quickly. Their service was incredible. Their financing department was super transparent and very communicative. The vehicle we purchased was extremely good value.

Had a great experience with Petros! - Frank

Had a great experience with Petros! He was patient, helpful, and never made me feel pressured. He helped me find the right car and made the whole process easy."

I am so grateful to Aziz for going the extra mile to find - Raun

I am so grateful to Aziz for going the extra mile to find me an elusive part that every other dealership was telling me was on back order and not available for weeks. When Aziz said he had one, I said Do you have it in your hand ? He left his desk to get it so he could say Yes ! Aziz checked the part against my VIN to make sure it was right, prepared the part for shipment with my label and got it all sorted in no time. Two words: Great Service.

All work done as requested, in time and always service - Ikrysia

All work done as requested, in time and always service with a smile!!! Doesn’t get any better!

Efficient and professional service. - Jenningsbl

Efficient and professional service. Service advisor, Josh, was particularly friendly and welcoming for my first time visit to the dealership for service. I felt satisfied and quite content with Jackson Toyota. I’ll be happy to return for my RAV’s next service.

Excellent customer service experience in both sales and - James Ogie

Excellent customer service experience in both sales and service, with exceptional communication skills and a strong focus on customer satisfaction. Consistently builds positive customer relationships by understanding their needs, providing effective solutions, and ensuring a high-quality experience from start to finish.

Roberto was great to deal with, very professional, - Jan Wood

Roberto was great to deal with, very professional, knowledgeable, made my new Rav4 deal a breeze.

The service was really good! - Mohammad

The service was really good! They co operated really well with me and were very polite.

I had a great experience purchasing my first EV from JJ. - sydney.am

I had a great experience purchasing my first EV from JJ. He was very helpful and made everything clear and stress-free.

I had an amazing experience purchasing my Toyota Corolla! - Neethirajah Kanagasabapathy

I had an amazing experience purchasing my Toyota Corolla! Muhammad Farooq was really friendly, professional and helpful. He had great communication and made sure everything was smooth and straight forward. He took the time to answer my questions and made sure I was comfortable with my purchase. Delivery was a breeze and I got my car on time. Highly recommend to anyone looking to buy a vehicle!

Thank you Mike robinson and Manny brar for helping us to - Ethan

Thank you Mike robinson and Manny brar for helping us to get my new toyota tacoma im satisfied costumer

Work was fine. - powens

Work was fine. Took twice the time for oil change then they said it would take.

I did my first service there Amir was very helpful and - Hamron3670

I did my first service there Amir was very helpful and friendly the whole process ran smoothly...thanks

Avoid Doing Your Auto Service Work at Cambridge - johnhiramoto530

Avoid Doing Your Auto Service Work at Cambridge Toyota On April 4, 2026, I had my vehicle 2020 Camry to Cambridge Toyota to do maintenance service #2. Following service items easily followed up by customers after service done, which are including in the service package, were not performed at all while I picked the vehicle up, but Cambridge Toyota fully charged me the service prices of the service package. 1. “Remove & inspect cabin air filter” Finding: I used a piece of transparent tape to seal a small area of the cabin air filter cover after last service. After this service, the tape is still intact and over the place. That means no body took the cabin air filter out from its place to do inspection during this service 2. “Remove & inspect engine air filter” Finding: I used a piece of transparent tape to seal a small area of the engine air filter box after last service. After this service, the tape is intact and still over the place. That means no body opened the engine air filter box to inspect the filter during this service. 3. “Lubricate locks, latches and hinges”. Finding: door locks and hinge area are still covered by dust and dusty spots, there is no signs of cleaning up or covering by fresh liquid lubricant spray (see attached photos). 4. “Remove wheels & visually inspect brake pads, calipers, rotors, brake lines and hoses”. While the advisor asked me any concerns, I reported potential rear brake griding noise. The service found “rear outboard pads metal on metal”, and it charged me extra $84.98 plus tax, which is supposed to be done and including in the service package.

I had the radiator replaced on my car yesterday, and I - Valentina

I had the radiator replaced on my car yesterday, and I couldn't be happier with the whole experience‼️ The entire service team doing the vehicle inspections and check-ins is incredibly professional, attentive, and efficient‼️ A special thank you to Elizabeth (Liz) Taylor‼️ As a Service Advisor, she is absolute gold. Liz made the whole intake process smooth, clear, and worry-free. She kept me updated, explained everything clearly, and made sure my car was taken care of with the utmost attention to detail. Highly recommend this team to anyone looking for honest, top-tier service. Thank you for making a major repair so stress-free‼️❤️‍🔥

Thrilled with our BZ purchase at Brimell. - weezle321

Thrilled with our BZ purchase at Brimell. Our sales associate, Frei, was extremely patient with us and took us on multiple test drives over a 2 month period. Never felt pressured in all that time. Frei understands the nature of EVs and the market as well as the rebates available. My wife and I highly recommend Brimell Toyota. It's our second time purchasing here (2008 Sienna) and we look forward to our 3rd visit in the future!

Mr. Saeed Dana provided exceptional service during my - shourcheh

Mr. Saeed Dana provided exceptional service during my visit. He was professional, patient, and made sure all of my questions were answered thoroughly. Highly recommend!

Bibeak nice person helps a lot. - skpappoca

Bibeak nice person helps a lot. Good sales person. Above and beyond. Quick responded at all times.

I purchased a 2020 Toyota Corolla from Woodstock Toyota - LiorN

I purchased a 2020 Toyota Corolla from Woodstock Toyota in May 2026 as a Toyota Certified Used Vehicle. What followed was one of the most dishonest and frustrating consumer experiences I have ever had. On my initial visit I noticed a tire sidewall defect and pointed it out to my salesman. He brought the sales manager outside to personally inspect it. Neither of them had noticed it themselves, I had to bring it to their attention on their own lot. I was assured by both that it would be corrected during the 160-point TCUV inspection before delivery. The tire was not replaced. Item 66 of the TCUV inspection, which specifically certifies no sidewall problems, was signed off despite the known defect. A Safety Standards Certificate was also issued on the vehicle with the defective tire still in place. I drove home from Woodstock to Thornhill, nearly two hours, on a tire that should never have passed certification. There was no proactive outreach from the dealership. No apology, no phone call, no email explaining what happened. I had to follow up myself. The only reason tires were ordered at all was because I contacted David directly. Had I not reached out, nothing would have been done. When I raised the issue to the sales manager he sent me two emails on the same evening , May 29, 2026, that directly contradict each other. In his first email he stated he ordered the tires that day after the sales rep sold me the car. In his second email the same evening, he stated his discussion with the tech and service manager about the gouge was done that day, implying the consultation preceded the order. He ordered the tires before consulting the technician, then wrote a second email hours later implying the opposite sequence. His own timestamps contradict his own account. In that same second email Dawson also admitted: "When I said I was very confident it wouldn't pass when you first purchased I was wrong." This confirms his original assurance to me was based on his own incorrect personal assessment, not a technician's evaluation. The sales manager's email states the technician determined the tire did not need to be replaced and communicated that to nobody. Not to the salesman. Not to the sales manager. Not to me as the customer who had specifically flagged the concern before purchase. A safety concern raised by a customer before purchase was evaluated and the result was communicated to absolutely no one. That alone represents a serious failure of process. I had to drive back from Thornhill, nearly two hours each way, to have the tire replaced. The dealership provided no formal appointment confirmation. Upon arrival they showed zero accountability, treating the situation as though it was not their responsibility. Dawson suggested in an email that it was my responsibility to re-inspect the vehicle after driving it off the lot. Following my Google review the sales manager contacted me by phone requesting a verbal conversation. He offered no written resolution and no compensation. When I requested email communication only he said he would not contact me further. An independent inspection confirmed the tires installed are low quality and found a missing brake caliper fastener that should have been caught during the TCUV inspection. I have filed complaints with OMVIC (W-00051817), MTO DriveON (ticket 370176), BBB, Toyota Canada (case 038 32688) and Consumer Protection Ontario. Woodstock Toyota failed to respond to BBB within the required timeframe. Get an independent inspection before taking delivery of any vehicle from this dealership.

I recently purchased my new RAV4 from Tony Graham Toyota, - Colette G

I recently purchased my new RAV4 from Tony Graham Toyota, and I couldn't be happier with the entire experience! From start to finish, the service was exceptional. The sales team was friendly, welcoming, knowledgeable, and genuinely helpful throughout the entire process. They made everything smooth, stress-free, and enjoyable, taking the time to answer my questions and ensure I felt comfortable and confident with my purchase. It's refreshing to experience such great customer service where you feel valued and well taken care of. A big thank you to the entire team for making this such a positive experience! And especially to Rabih, and Mousa. I'm absolutely loving my new RAV4 and would highly recommend Tony Graham Toyota to anyone looking for a vehicle and an excellent buying experience. Thank you again!

Thank you so much Maple Toyota, excellent staff; pleasant - abby6bk

Thank you so much Maple Toyota, excellent staff; pleasant reception, knowledgeable and helpful salesman. I love my Corolla; excellent used car. Great shape, great price. I appreciated the no pressure sales and the fact that the price was as listed. So many car dealers are adding to the cost when you pay cash, but not Toyota- the price is as it reads. Would recommend your dealership to anyone looking for a car. Gail Knight

Josh Thompson is awesome and deserves a 100 stars. - Carrie Brown

Josh Thompson is awesome and deserves a 100 stars. He explained everything about my new Rav 4.

Great Sales Experience, Terrible Service Department and - Mykhailo Buzov

Great Sales Experience, Terrible Service Department and Disappointing Management Response I had a genuinely positive experience purchasing my vehicle from Yorkdale Toyota. Unfortunately, my repeated experiences with their service department have been the complete opposite. On November 3, 2026, I arrived at 9:50 AM for my confirmed 10:00 AM tire change appointment. I was told the service would take approximately two hours. I specifically explained that I had limited time because of work commitments and stayed at the dealership to wait. Three hours later, my vehicle had not even been moved, and the work had not started. Nobody informed me of any delays or provided an update. I eventually had to take my vehicle and leave without receiving the service, having wasted three hours and nearly been late for work. Unfortunately, this was not my first negative experience. During a previous tire service, my wheel rim was scratched. On another occasion, an online appointment was confirmed and subsequently cancelled because of problems with their booking system, forcing me to rearrange my work schedule. Attempts to contact service management to discuss these issues were unsuccessful. After the latest incident, I submitted a formal complaint to Toyota Canada and contacted Yorkdale Toyota’s management through the dealership’s official website. Toyota Canada acknowledged my complaint but referred me back to the dealership. Yorkdale Toyota’s Customer Experience Manager responded with apologies and explanations about how busy tire season is, noting that a confirmed appointment does not necessarily mean the vehicle will enter the shop at that time. What is the point of a confirmed appointment and an estimated two-hour service time if, after three hours, the work has not even begun and nobody bothers to inform the customer? The response also mentioned complimentary Uber transportation, which completely misses the point. I needed my vehicle serviced within the estimated timeframe, not transportation while my car sat untouched. Despite acknowledging communication failures, management offered no concrete resolution, no meaningful corrective action, and no commitment to follow up with the results of their promised review. The most disappointing part is not just the poor service. It is the apparent lack of accountability when a customer raises legitimate, repeated concerns. I gave Yorkdale Toyota several opportunities to address these issues privately before writing this review. I remain satisfied with my vehicle purchase, but I have completely lost confidence in Yorkdale Toyota’s service department and its handling of customer complaints. I will not be returning for service, and I strongly recommend that other customers consider alternative Toyota service locations.

Disappointed by Tony Graham Toyota’s Response to a Known - Carrie Price

Disappointed by Tony Graham Toyota’s Response to a Known Paint Defect The photo speaks for itself. The paint on my vehicle is literally peeling off in large sheets. This is not normal wear and tear, stone chips, or neglect—it’s a paint defect that was significant enough for Toyota to issue a recall/warranty extension program. Unfortunately, I discovered the issue a few months after the coverage window expired. Despite the fact that this is clearly the same manufacturing defect Toyota acknowledged, Tony Graham Toyota has refused to assist with the repair or offer any goodwill support. I understand that programs have deadlines, but when paint is actively separating from the vehicle in large sections, common sense should matter. Loyal customers should not be left with a car that looks like this because they happened to miss an arbitrary date by a few months. I approached the dealership respectfully and simply asked for a reasonable solution. Instead, I was told there was nothing they would do. The most disappointing part is not the defective paint—manufacturing issues happen. It’s the lack of customer support when a known defect is staring everyone in the face. If you’re considering purchasing from Tony Graham Toyota, be aware that once a warranty or recall-related program expires, even by a short period, you may be left entirely on your own, regardless of how obvious the defect may be. Tried to attach a photo, can be found on Tiny Graham Kanata’s website.

"Our troubles are all the same (ah-ah) You wanna be - Jan

"Our troubles are all the same (ah-ah) You wanna be where everybody knows your name" Landing up in Ken Shaw's body shop yet once again, is definitely not like having a drink at Cheers. Yet, in this busy shop, I was greeted with friendliness and efficiency. John Bennett is very knowledgeable in options for repairs and navigating insurance claims. Considering how upset most of us are landing up in a body shop, Ken Shaw exceeds at calming frayed nerves and offering solutions. Their bodywork is excellent and the prices, although a tad high, are quite competitive. If your car also requires service, the two computer systems are now linked making it an easy transition between departments. All in all, it's much better to go where it's people you trust and do know your name.

I brought my Venza 2024 for my appointment. - RexSF7

I brought my Venza 2024 for my appointment.Mehrdad S. Is the one who help me along the way . He’s a professional in dealing with costumer. He answered all my inquiries regarding my Venza. He updated me with the progress of my car. He’s costumer service is beyond ( Excellent ). That’s why I’m a loyal costumer of Thornhill Toyota because of employee like Mehrdad . Thank You for the Excellent Service. Rex Figueroa

Terrible mechanics at this dealership. - corncob.comber-7q

Terrible mechanics at this dealership. I have had my vehicle damaged by the mechanics twice and both times they smirked at me while the manager explained the extra work now required by their incompetence. Disgusting ethics. This dealership has gone downhill significantly over the last few years. I’m done with Toyota

In behalf of my wife, Gloria and myself, I would like to - Jungle Doctor

In behalf of my wife, Gloria and myself, I would like to praise your sales person - Huma David. She was very hospitable and made Gloria and I feel welcome into your show room. She went far and beyond in order to help us. If, in the future, we are in the market for buying a new Toyota, we would hope and look forward to having Huma as our salesperson. She was very polite and understanding of our situation, and she was tuned into what we wanted and what we needed. She was also quick to abide by our wishes. Thank you Huma!!