82 Ontario Toyota Dealers

Jon was honest with timelines and patient with me while - Kendra Jewitt

Jon was honest with timelines and patient with me while we waited for my new vehicle, I absolutely love my new van. He also was super with my kids when they came along for appointments. He also put up with me haha.

Have always gone to this car dealership with my older - Gareth Gayle

Have always gone to this car dealership with my older model vehicle for servicing as I find them to be quite honest and trustworthy, consistent, reliable and dependable. Pricing is somewhat comparable with other dealers but I have come to rely on the expertise of the service manager Adam, who is always upfront and honest.

Not a very honest salesman, says what he needs to say to - notahappycustomer

Not a very honest salesman, says what he needs to say to try to get the transaction Advised that he could have a car ordered and arrived at his dealership within 90 days guaranteed, however have been advised by his colleagues and other dealerships that there is no such "guarantee" when there is no stock of that car across the province. I was told by colleagues/other dealerships that it is impossible for him to "guarantee" what is going on at the production line, for that certain specification of the car to be available Some other sleezy salesman tactics: - Told the customer at the beginning that he had inventory of a car. But then in the middle of writing up the purchase order after customer had spent 3 hours at his desk, he apparently "just had the car sold" and now no longer available - Left the customer multiple times during trade-in appraisal to pretend that there was discussion between him and back office about appraisal. But in reality, saw and tracked him go to the washroom and talk to other colleagues, and then come back saying "he had discussed with management" and unable to change appraisal value

March 2024 update - I was so impressed by how they helped - AviCH

March 2024 update - I was so impressed by how they helped me yesterday and how amazing they have always been since I have been a client that I came to make a review on Google and saw that I made one 6 years ago. Let me say again --This is the service centre to use. Alisha who I mention below is now the Service Manager and that is NO SURPRISE.....Amanda is now my service agent and I can tell she has had the best training from the best people........Alisha - no matter how busy she is still has time to make me feel like a valued client. I trust her and her associates. They do not gouge me in pricing. They are always trying to find a way to discount things to make anything that needs to be done on ALL my Toyota vehicles affordable. Their standard of excellence is so high - I have never left unsatisfied!! Original Google Review: 2018 - When I bought my first Toyota from a dealership friend in Georgetown 2014 I had to find a place to service my vehicle closer to home. I tried the dealership at Toyota on the Park and I have never looked back. I have never been happier with their service and must say that my personal service consultant Alishah is the reason I now own ALL Toyotas for both my personal life and for my business needs. Toyota stands apart from other vehicles on many levels but if you dont have good service it can completely change everything. She was the deciding factor to change over all my vehicles to Toyotas.

We have purchased two vehicles from Carole at Walkerton - dkieswetter

We have purchased two vehicles from Carole at Walkerton Toyota & we would like to thank her for the great experience she gave us. We would like to highly recommend her to anyone looking to buy a vehicle.

We just bought a new Rav 4 from Erin Ayres, she made the - kfriesen

We just bought a new Rav 4 from Erin Ayres, she made the process seamless. We appreciated her friendly, easygoing attitude. She provided great customer service, ensured all of our questions were answered, and thoroughly explained the technology. And if you can get Shawna Carey as your finance manager, you won't regret it, she is not pushy and doesn't waste your time. Great experience overall.

Just got our new Corolla LE from this dealership, this - putnikm

Just got our new Corolla LE from this dealership, this being our fourth new Corolla and we couldn't be any happier! Thank you for the assistance and being so detailed, Manny, Ivan and Will. Manny went above and beyond in explaining and informing us everything about our new car before and when we're there to pick it up. Customer assistance at its best!

We had excellent, prompt service. - hawndo

We had excellent, prompt service. Our questions were addressed and we really enjoy the car we purchased. Both staff members (Brent and Susie) we dealt with were professional, helpful and enjoyable to work with.

I just purchased a 2024Rav4 from Burlington Toyota. - Bigjim

I just purchased a 2024Rav4 from Burlington Toyota. the sale was finalized with Quincy Reid. Quincy Is an excellent,knowledgeable,helpfully and a very nice young man.he made the sale a pleasure. Brenda Anderson all the best Quincy.

Great customer service I received from Frank. - Behnam

Great customer service I received from Frank. He was knowledgeable about the car I was looking for and was very helpful in making my dream come through.

Rachel Balak is an excellent resource for Autoline. - Toyota lovers

Rachel Balak is an excellent resource for Autoline. Friendly, knowledgeable, available and goes the extra mile to keep her clients happy. Definitely recommend her and will be back for our next vehicle (our 9th Toyota!)

WOW. - SCHESBH

WOW. We are now part of the Toyota and Cornwall Toyota Family! After years of issues with our Nissan vehicles and the final chapter of a complete Transmission failure on our Rouge (a known issue with Nissan Vehicles for years with many complaints and class actions), one that, of course, Nissan and Nissan Canada refuse to do anything about it was time to change! At the Toronto Auto Show in January 2023, where I worked as a consultant, I decided to research our next vehicle. I looked at everything but Nissan! Hyundai, Kia, and many others were all on the table. I came across the 2023 Toyota Highlander Hybrid Limited. It was the choice should my Nissan need replacing. I reached out upon my return to Cornwall Toyota and, at that time, Tom Everson and Troy Hickman, the Dealer Principal. I was told I could wait for 1-2 years. Move ahead to this summer and my Nissan Rogue transmission failure! I go into Cornwall Toyota and speak with Marty Cayer, and he looks at his incoming list, and they had one on its way!! SOLD I can tell you from the beginning of the sale to the end, from Tom to Marty to Charlene, Vince, and, of course, Troy Hickman, that the experience at Cornwall Toyota was and is the best! We could not be happier having the 2023 Highlander Hybrid Limited now with just over 2000km. It is 910 lbs heavier and bigger by 12.6in! The Nissan Rogue sucked gas, averaging 12.5l/100km. The Toyota Highlander Hybrid Limited is now at 6.2l/100km! We use half the fuel on a heavier and bigger vehicle. The fit and finish, the quality build, no squeaks or rattles, and the ride quality are far superior to the Nissan! My wife and I said never again to Nissan as they do not stand behind their product and years of history at several dealerships arguing over warranty issues. I will note that all OEMs must give the dealerships warranty approval. So, I do not blame dealerships in any way. The problems over the twenty years we have had Nissan were with Nissan Canada, and why never again. Thank you to Troy, Marty, Charlene and Vince for the experience we had from start to finish. All of you made this expensive experience worth the price of the vehicle. From the moment you walk in, the atmosphere at Cornwall Toyota is about being part of this unique family! Cornwall Toyota is the Number 1 Import dealer in Cornwall, Ontario, for a reason! The other OEM dealerships in the area need to take notice, as you are the example of how a dealership should operate and care for their customers. Stephen & Diane

Mr. Ashkan Farboud was the greatest dealer I have ever - Sanaz

Mr. Ashkan Farboud was the greatest dealer I have ever met he made everything perfectly running for me I really appreciate and thank him

This is the third vehicle I have purchased from Erin Park - Cassyelf

This is the third vehicle I have purchased from Erin Park Toyota over the past 14 years. All the staff are very friendly and professional and make the experience as stress free as possible. All 3 vehicles were purchased from Larry Kuka. He is very friendly, knowledgeable and professional. Naman Purohit was the delivery specialist who taught me how to use my new vehicle. I am a senior and needed a lot of help with all the new features using screens instead of dials. He helped me connect my phone, download the app and register my vehicle. He was very patient and make sure I knew everything essential to drive away in my vehicle. I recommend this dealership and Larry Kuka in particular to anyone wanting to purchase a Toyota.

I placed a $1000 deposit on a Prius Prime and was told - Max W.

I placed a $1000 deposit on a Prius Prime and was told there is a long waiting list. I asked my salesperson if the deposit is refundable. He said legally not in Ontario but because there is such a long waiting list, they would gladly refund my deposit if I changed my mind as long as I hadn’t ordered extras such as rustproofing or if the licensing hadn’t already happened, etc. He said he could likely easily sell it to the next person on the waiting list since hybrids are in such demand. Seven months later, I ran into some money troubles and called the dealership asking about a refund. My original salesperson had left the job so I was assigned a new person. He told me flat out that they will not be returning my deposit despite the promise made by my original salesperson. I can only get my deposit back if they fail to deliver the car within the time period specified on my sales agreement. In other words, a blatant cash grab. Not illegal but highly unethical in my opinion and very disappointing from Ken Shaw Toyota who my wife’s family has bought from for years which is why they were recommended to me for my first Toyota. (I previously had mostly Hondas.) This is what I expect from the cliche unscrupulous car dealership, but not from Ken Shaw. Maybe it’s under new management because this isn’t the Ken Shaw Toyota that once had a reputation for fairness and integrity. Very disappointing indeed.

service is good as second to none…. - dinamite88

service is good as second to none…. as pre warranty they honor it… so i can recomend this dealership any day!

Great staffs with excellent service. - Ranji.ganthan

Great staffs with excellent service. Vijay has been amazing in providing a welcoming greeting, service and support. Love the service Brimell Toyota provides. Keep up the great work team.

Thank you Hamed K at Thornhill Toyota! - Galina1

Thank you Hamed K at Thornhill Toyota! We were completely impressed with your professionalism, punctuality and great attitude, as always! Your friendly and caring approach made the process of leasing our new car very easy for us. We will most definitely recommend your services to our family and friends! Best experience ever! Thank you Hamed!

It was like 50 years ago but I still recalled what my - Kwong Tsang

It was like 50 years ago but I still recalled what my teacher taught me when I attended a “customer services” classes, teacher said PR, “P” represents “Patience” whereas “R” means “Respect”. It sounds like a kind of old school, but these two factors are the must in nowadays customer service. We had the pleasure of meeting Mr. Toni Chan in Markville Toyota where we bought our third Toyota since we migrated to Canada 40 years ago. From the moment we met, his professionalism, expertise, plus his commitment to excellence were evident. In additions to this Mr. Toni Chan demonstrated his super patience and respectfulness to an old man like me. He repeatedly provided valuable advice, marketing strategies and trends throughout the entire process. You must aware that people in my age have a common resistance of modern technologies; unwillingness to learn new things, does not want to touch any new electronic, absolutely uncomfortable when sitting into a new RAV4 with thousands of different buttons in front of my eyeballs. However, Mr. Toni Chan patiently explained to me in fine details the different between new and old of each function of operating the vehicle, that make me regaining my confidence and explored the new technologies. Toni has walked an extra mile by offering me two tutorial classes to make me to have a better understanding of everything about the new car. Markville Toyota recognizes that there are many choices in dealerships, but why people chose to make purchase with them? It is because you have the top sales person like Mr. Toni Chan in you company. You have to understand even you have the greatest products in the world you still need great people to sell it. Any by all means, Mr. Toni Chan is well exceeding my expectations and he is a valuable asset in your company and I truly believe that he deserves these recognitions. Kwong Yum Tsang 16th April 2024.

Excellent service received from Service ASM Ching L on - nobu.tomono

Excellent service received from Service ASM Ching L on April 8th Thank you Ching and service staff.

I have never had a bad experience at this dealership and - Christine

I have never had a bad experience at this dealership and today did not disappoint. I can’t say enough about the assistance service manager Scott and the time he spent with me discussing all available options. He deserved much respect and many thanks!

My service advisor Ryan was awesome. - cherrymunshi

My service advisor Ryan was awesome.He was very professional,helpful & courteous.I would love to deal with him only on my next visit.

Faced issue with some noise coming from my car while - Rajesh

Faced issue with some noise coming from my car while driving .without an appointment I drove to the service center at Milton Toyota and ,Asim Ramzan the service advisor was very kind to look into my issue immediately and resolve the problem . I am very satisfied with my services at Milton Toyota

i was thankful for mr. - Pacifico A.

i was thankful for mr. Jonathan Samuel for helping me in my first service for my grand highlander.He is a very nice guy , very approachable and helpful. i will definitely see him for my next service, keep up the excellent service…

I am blessed to have worked with Dave Antonucci as my - l.moir

I am blessed to have worked with Dave Antonucci as my sales rep for my new Toyota. He is very professional, thorough, kind, and In my estimation a top notch representative of Toyota, I feel privileged to have him as my Toyota dealer; Dave, you're the very best. Liz Moir

Fantastic service! - Jk568

Fantastic service! My car was making a horrendous noise this afternoon. I dropped in to see if I could make an appt. The service advisor,Amanda took me in right away. She found the service tech,Paul W and he had the issue diagnosed in short order. He fixed the issue very quickly and viola...no more horrendous noise. This is why I service here. The advisors provide excellent customer service and the technicians are very knowledgeable and the best I've found. Thank you Paul and Amanda for helping me in a fix and doing so outstanding service.

Sales manager Marc Durocher was pure evil to me. - Rigman4life

Sales manager Marc Durocher was pure evil to me. Here is my story. I tried buying new corolla cash price and was told the wait is up to 18 months. I placed $500 deposit and waited. My old car broke and new car is not coming for another year so I needed another car. I called dealer ahead of time to speak with my sales guy named Khan and I was transferred to his desk with no answer. I drove down to dealer 10 minutes away just to be told by sales manager Marc Durocher who was EXTREMELY ARROGANT and SUPER RUDE to me, than Khan is not in today and I need appointment to get my $500 deposit back but no appointments to put 500 down. Manager made a big deal out of it and after being super rude to me, he left . Out of nowhere my sales guy Khan just showed up on his day off, he was in the whole time. They both chatted in office about not giving me refund coz I may or may not have purchased another car while the sales bill clearly states refund upon cancelation. Khan started playing games and telling me coz I payed with debit the refund might not work and he might have to cut me a check. Few seconds later debit went thru, I got refund back from Khan. Now comes the worst part. After I left dealer angry I called Marc Durocher and asked him why he was so Rude to me, he didn't care, denied the whole thing. Once I told him that I will contact Toyota headoffice and my lawyer he said in arrogant tone " Don't forget to spell my name right", then he hanged up on me. I called back to only get voice mail. I will be contacting Toyota Canada. Liers, cheats, arrogant man. Stay away from Bel-Air. Crooks !!!

My 2014 Toyota Matrix has received excellent service - Patto

My 2014 Toyota Matrix has received excellent service since I purchased it in 2014 and is still running beautifully thanks to the superb and knowledgeable staff. This car has only ever had maintenance service regularly…no major issues. A great car and a great service team.

Recently, on 2 separate occasions I brought my vehicle - karenpalmer2010

Recently, on 2 separate occasions I brought my vehicle for service to Downtown Toyota. My Service Advisor, Gurneet Grewal, was professional and extremely proficient on both occasions. DT's Operations Manager, Javed Khan leads by example at this dealership where they truly work as a "Team Toyota" to deliver the best customer experience. At Downtown Toyota, they are exemplars of "Customer Interface" done well! Thank you. 10 out of 10!!