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Scarborough Toyota
4.7
1,061 Lifetime Reviews
1897 Eglinton Ave E, Scarborough, Ontario M1L 2L6 DirectionsSales: (416) 751-1530
Service: (416) 751-1806
Parts: (416) 751-1870
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 12:00 AM
Tuesday 7:00 AM - 12:00 AM
Wednesday 7:00 AM - 12:00 AM
Thursday 7:00 AM - 12:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,061 reviews
July 01, 2020
"Superb service experience"
- JamesBond1!I had an amazing experience getting my vehicle serviced at the dealership. Because of the pandemic, guest shuttle was not operating, so I received complimentary transportation service by Uber to and from my residence. I also got a complimentary car wash. In addition, my break inspection request was handled perfectly before it becomes a serious safety issue and I was given the price of the work as it was checked by the technician before I authorized it for repairs. Moreover, because of some technical issues, I could not register for the customer loyalty program and the service department was kind enough to enroll me and give me the points for the service payment that I had made. Highly recommended! Because of the phenomenal experience, I had given 5 stars on google review as well!
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Helpful June 30, 2020
"Both my service experience and my communications with the..."
- JamesBond1!Both my service experience and my communications with the Service Manager and his team far exceeded my expectations. Because of this, I also gave 5 stars on Google!
Read MoreJune 30, 2020
"Shafik and Josh are gentleman’s and very helpful. What a..."
- MjShafik and Josh are gentleman’s and very helpful. What a customer Service I wish if there 99 ⭐️. Always happy with them and service Jaffer
Read MoreJune 27, 2020
"Excellent costumer service by Daisy. She was..."
- adrianag2411Excellent costumer service by Daisy. She was knowledgeable,kind, very professional,She gave me the best honest advice. Nero was very helpful ,took time explaining the features of the car. I really felt at home. In this dealership Priceless Experience!!!!! Thank You so much. Adriana G
Read MoreJune 25, 2020
"prompt service"
- utarokiaswThe gear shift cap was not fixed in the proper orientation after service. I called Joseph and he very promptly advised what I should do to fix it. I appreciate the very efficient and professional service from Joseph. Thank you!
Read MoreJune 09, 2020
"You were so helpful to Helping being oneste and plait and..."
- Bella HailemariamYou were so helpful to Helping being oneste and plait and advicer and I hope you will help more people and I was so satisfied about the car. Thank you so much.
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June 05, 2020
"Rude Customer Service "
- rebecca.laI had a terrible experience at this dealership. When browsing for cars that I was very much interested in, I decided to sleep on the idea, and that I would come back in a couple days. When the worker who was helping us asked for my name and phone number, I gave a name, but decided to opt out of giving a phone number as I really value my privacy. The worker then ripped the paper from the desk and aggressively crumpled it up and tossed it in the trash. I was in shock. I feel as though I was perceived as not a "serious" customer and this made me feel that I was a waste of their time, when in reality I really did come in hopes of purchasing a car. I expect more from a business based on customer service.
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I don't remember his name unfortunately
June 01, 2020
"Keep coming back for the great service and quick turn..."
- FazalimamKeep coming back for the great service and quick turn around Sp mention: French Vanilla and a free car wash Shafik Jaffer is the best as always
Read MoreJune 01, 2020
"Great Experience Start to finish. "
- ArthurDaisy was very helpful in getting us into a new 2019 prius awd-e technology. It was painless and to the point. We came in only to test drive the car, but after crunching some numbers and trading in our old car, we got a great deal for a new efficient and improved car for the future. Thanks for the great service, honesty and efficiency. Karen and Arthur
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