Philip Mineque

This review is about the service department. I went for a seasonal tire changed on 21/04/2025, and the service especialist Phillip said it will take maximum 30 mins. Tires were on rims so ni I went for a seasonal tire changed on 21/04/2025, and the service especialist Phillip said it will take maximum 30 mins. Tires were on rims so nither did I expect that the work will take more than 30 mins. After two hours waiting, I decided to complain with Phillip, only then he went and checked what happened. After he cameback from the service bay I got my car in less than 15 mins which means the car was seatting some where waiting for the technicians to do their job. Phillip was very kind but only when I reach to him, he decide to follow up and see what happened with the order. This was my first and my last visit to Scarborough Toyota to service my car. I do not recommend this place for servicing your car More

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I bought a brand new 2024 Sienna Limited in October 2024. On January 14, I brought my van for the first-ever service and was greeted by Philip. My appointment time was at 10 am. However, he said my car won't On January 14, I brought my van for the first-ever service and was greeted by Philip. My appointment time was at 10 am. However, he said my car won't be in the bay till late afternoon! So what's the point of calling for an appointment? Also, I don't feel any warm welcome at all to what he responded to my concerns! Certainly, I won't be going back there for any services and they will lose a valuable customer. More

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My family and I are very very happy with Phillip's professionalism and respect to us and their customers. I want to ensure that Phillip and his team are acknowledged for all their help and profession professionalism and respect to us and their customers. I want to ensure that Phillip and his team are acknowledged for all their help and professionalism. Very friendly and helpful, and will be back again. From a long term Toyota customer. Thank you. More

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Sooo happy with my experience at Scarborough Toyota. My servicr advisor Philip was professional, knowledgeable and friendly. I’m so excited for my radio uniy system and very grateful for philip help. My servicr advisor Philip was professional, knowledgeable and friendly. I’m so excited for my radio uniy system and very grateful for philip help. More

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Hi I am a Toyota customer from last 3 yrs. I purchased my Toyota RAV 4 on September 2023 from SCARBOROUGH TOYOTA. I bought extended warranty during my purchase agreement. Not satisfied with th I purchased my Toyota RAV 4 on September 2023 from SCARBOROUGH TOYOTA. I bought extended warranty during my purchase agreement. Not satisfied with the service provided by them during my all service time. One example is CAR wash is included in my warranty but they never did it. Last April I did my 5th regular service. During that time they put sticker saying that my last service is on OCTOBER 2023. I asked your staff that why OCTOBER as my contract is going to expire on SEPTEMBER. He answered me that it will be your last service for extended warranty. It doesn't be any problem within that period. While taking my appointment I called Scarborough Toyota to schedule me on SEPTEMBER but the lady on the phone told me that I can't take appointment before October as it is not 6 months from previous service. Then I took the appointment for today (7 October) at 9:00 am. When I reached there at the service desk your staff told me that my warranty is expired so I have to pay for the service. I explained him everything. Asked him to see the sticker. He was not helpful. He then informed the service manager (Henry). Henry came to my car. I showed him the sticker and explained him everything. He told me that he is only covering staff today so I need to call or visit to see the weekdays service manager (Harilal) This is company mistake. Why should I be victim for their mistakes. I want my last service to be done. I am now enough with this dealership. Only they want to trap the customer and do nothing. I will fight for my right until I can. It is totally harassment case. My extended warranty also includes my remote replacement. But the person today was not helpful. I need my all answers and my last service done. Hope to be solved. I have my sticker which show that my last service is on October 2023. More

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Joseph Yung is approachable, kind, patient and explain it the maintenance service details as best as he could. the maintenance service details as best as he could. More

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Joseph Yung is kind, approachable and very accommodating. He will tell yes in every request you like. He will make a way to make his client or customer satisfied. He will tell yes in every request you like. He will make a way to make his client or customer satisfied. More

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This happened Last Saturday, The person who change the oil and check my minivan 2022, did a very triable job, my whole Interior and dashboard are Oily and have lots of stains. oil and check my minivan 2022, did a very triable job, my whole Interior and dashboard are Oily and have lots of stains. More

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Five stars for these gentlemen. Lito Santiago and for the Service, Philip Mineque, Octobre Opilas Jr and Shafik Jaffer. They are very honest with every customer. You won’t be disapp Lito Santiago and for the Service, Philip Mineque, Octobre Opilas Jr and Shafik Jaffer. They are very honest with every customer. You won’t be disappointed with their recommendations. More

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More than perfre, they doing the exerllen job ON my collision collora hechiback. Since new manager Daniel Segreto leading the professional tream. I have to say thank you again. collision collora hechiback. Since new manager Daniel Segreto leading the professional tream. I have to say thank you again. More

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