
Cambridge Toyota
Cambridge, ON
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275 Reviews of Cambridge Toyota
Just bought a 2017 Toyota Sienna. Dealing with Kam in the used car department was great. Dealing with Lincoln Young was also very good. The issue I have is with the detailing which wa Dealing with Kam in the used car department was great. Dealing with Lincoln Young was also very good. The issue I have is with the detailing which was supposed to have happened before I received my vehicle. My wife and I could see that a rush job had been done and that there were many areas which were neglected. The windows were all streaky and there were hand prints in the back section. The area in by the shifter had not been cleaned, also the vents were not cleaned. The screen for the radio etc. was smudged. In general the detailers did not do a very good job. I voiced my concern to Kam, but I feel sending a review would get better action. More
I have owned GM vehicles for many years and actually worked in a GM dealership for many years in the service area. I finally bought a new RAV4 because the advertising made it sound too good to be true worked in a GM dealership for many years in the service area. I finally bought a new RAV4 because the advertising made it sound too good to be true. Well that is an understatement. Never ever again will I own a vehicle made by them. My RAV4 had a transmission problem from day one and as of today, still does. Apparently no one can diagnose a problem that they computer can't find. Bought the extended warranty for just such a reason and another mistake, still can't fix it because Toyota Canada will not pay for them to find it. Toyota Canada has informed me they will no longer assist me and that is the bottom line. Well, my bottom line is, never buy another one, plain and simple. My partner had a Corolla with problems, my sister in law a Corolla with problems and my friend a Lexus with problems and you guessed it, they still do. WOW, great vehicles you make Toyota, keep up the good work.......... More
I got my Corolla Hatchback today and I am so happy! My experience at Toyota Cambridge was totally amazing. I totally recommend them as your next dealership. Thank you Skyler and Lincoln, you are amazin My experience at Toyota Cambridge was totally amazing. I totally recommend them as your next dealership. Thank you Skyler and Lincoln, you are amazing! Paula A. More
The worst customer service I have ever experienced. From calling numerous times and leaving voicemails and having no one respond. DO NOT USE CAMBRIDGE TOYOTA. Go to Kitchener or Brantford! From calling numerous times and leaving voicemails and having no one respond. DO NOT USE CAMBRIDGE TOYOTA. Go to Kitchener or Brantford! More
During service, without prior discussion with me, a large amount of perfumed foam was sprayed into the air ducts of my car. I have a sensitivity to fragrances, and at the level applied to my vehicle this cau amount of perfumed foam was sprayed into the air ducts of my car. I have a sensitivity to fragrances, and at the level applied to my vehicle this causes headaches, nausea and hives (rash). When brought to their attention they advised they had no solution and I’d just have to wait for dissipation. When asked how long that would take I was advised “Not sure, when done to my vehicle I stopped noticing the smell after 3 or 4 days”. So I guess I paid to make my car unusable for at least 3-4 days with no offer to remedy the situation… money well spent More
We had a really good experience with Cambridge Toyota. Bought our Toyota from them. The sales person. helped us with every tiny details and questions we had and treated us nicely. Sales person is knowledg Bought our Toyota from them. The sales person. helped us with every tiny details and questions we had and treated us nicely. Sales person is knowledgeable and they go beyond to help their customer. We have been in different dealership but so far Cambridge Toyota was the best one. Overall it was a pleasant experience. More
Worst customer service ever. I don't recommend anyone coming and should stay away if you can. Booked an appointment on 12:30pm afternoon for service and they mentioned it would b I don't recommend anyone coming and should stay away if you can. Booked an appointment on 12:30pm afternoon for service and they mentioned it would be done by 2:30pm. Came in on 2pm and never started my service at all and said I would have to wait another 2 hours until 4:30pm. I decided to take my car back and take my business else where. Being dishonest, wasting your time and not telling you anything important. I am never going back there ever again. They just lost themselves a customer. You can't run a business like this if you do this to your customers. GOODBYE CAMBRIDGE TOYOTA! GOODBYE FOREVER!!!!!!!!!!!!!!!! More
Highly recommend this dealership. Sean Beaton is the best. He is so knowledgeable and tried his best to get us the vehicle we wanted during a time of parts and chip shortages. He kept Sean Beaton is the best. He is so knowledgeable and tried his best to get us the vehicle we wanted during a time of parts and chip shortages. He kept us informed throughout the whole process and made sure we eventually received the vehicle we wanted. Thank you Sean for your superior service. More
Thank you Cambridge Toyota for putting me behind the wheel of my new 22 Tundra. Marc Gervais was beyond amazing - he took the time to talk with me months and months ago when there was limited informatio wheel of my new 22 Tundra. Marc Gervais was beyond amazing - he took the time to talk with me months and months ago when there was limited information and no pricing available for these trucks. Well worth my 5 hour drive to get the service they offered. Thanks Team Cambridge! More