I came into Richmond Hill Toyota with a clear picture of what pre-owned vehicle I wanted - Igor Sapojnikov helped me find that vehicle. Then, I changed my mind on the next appointment and knew what new vehicle I wanted - Igor helped me make that dream a reality. He listened to what I wanted, and what my concerns were. He addressed them, and offered his insight. He was ever pushy, or rude. He always greeted us with a smile, asked what he can do for us, and was always honest. After I purchased the vehicle, 2020 Toyota Corolla LE, he got into the vehicle with me and pointed out all that I needed to know, about all the features, answered all my questions, and even set up with Blue Tooth for me. He made my experience so comfortable. I would recommend Igor Sapojnikov to my closest family and friends. Thank you Igor and Richmond Hill Toyota.