Richmond Hill Toyota

I am so happy to know a great & wonderful person and extremely proofessional seller specialist such as Igor Sapojnikov. He is so detailed, very patient, caring & understanding of customer's needs . He i extremely proofessional seller specialist such as Igor Sapojnikov. He is so detailed, very patient, caring & understanding of customer's needs . He is so thorough, accommodative & provides exceptional & superior customer care. Dear Igor thank you so much for your amazing service. I highly reccomend using specifically Igor's services. You will be undoubtedly very happy & satisfied. Richmond Hill Toyota has to be proud to have a high skilful professional like Igor.. More

Kiran Uchil provides horrible service. No one has the right to be upset about anything because he will take it personally and tell you to stop speaking because he deserves respect as he is No one has the right to be upset about anything because he will take it personally and tell you to stop speaking because he deserves respect as he is a human being. More

Araz was very professional and courteous. The servicing was done thoroughly and neatly. I will definitely go back The servicing was done thoroughly and neatly. I will definitely go back More

Although I couldn’t get a deal, but my dealer, Daniella’s service was very professional and friendly. We made friends and I would go back there when I have a better chance of getting a newer car. Daniella’s service was very professional and friendly. We made friends and I would go back there when I have a better chance of getting a newer car. Same nice experience with Tony, the manager and Jivony, the financial manager. Though with few days delay, I got my whole deposit back. Mehrad More

Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!! My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!! More

Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all .. XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all .. More

When calling service you get someone that will book a service appointment for you, that Is reasonably fast...not on hold too long. However yesterday I asked over many calls to talk to a service advi service appointment for you, that Is reasonably fast...not on hold too long. However yesterday I asked over many calls to talk to a service advisor, which you get put in que and after say 10 minutes get a message to leave a message. After many attempts, no service advisor ever answers the flipping phone. I even was on hold with a gentleman from the appointment booking desk that tried his best to physically find someone to talk with me, which he was not able to, as no service advisor at their stations. That is a shame that no one wants to actually do their job. By what I am seeing in other posts, the service department has big problems, and is not stepping up. In my opinion, RHT service sucks!!! Keath More

BRUCE POTTERTON… a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your ou straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings… Cher More

I had a very bad experience. I bought a used car, and they lied to me about many things just to make the sale. After the sale, they showed no concern for the customer and did not I bought a used car, and they lied to me about many things just to make the sale. After the sale, they showed no concern for the customer and did not respond to my calls. They forced me to buy expensive items in order to obtain bank approval. More

I had a very bad, humiliating and insulting experience at Richmond Hill Toyota. I got a brand new RAV4 Hybrid 2023 on August 2023 after 10 months with lots of false &lie promises (forced to take ECP and to s Richmond Hill Toyota. I got a brand new RAV4 Hybrid 2023 on August 2023 after 10 months with lots of false &lie promises (forced to take ECP and to sign papers different than what they explained and etc., please do not believe them and avoid dealing with Toyota and this dealership as they just want to sell and no customer service at all ) next day I had issue with right side pillar(broken) and took it to the dealer and they said they will get the part within few days and call me to fix it , since Aug 13,2023 no one called to follow up/fix the issue . They did not care or bother to return the call from Better Business Bureau Canada . More