Our quest for a pick up began with Nicholas, who was very helpful, and on the ball with incoming inventory. No pressure -- just a willingness to listen and wait for the right one to come along. Then Andrew, who helped out when Nicholas was on holidays, facilitating the negotiation with flexibility and expertise. Once the deal was done, Brittany managed the financial side -- extremely knowledgeable, open to discussing extended warranty options, and again, no pressure. Such a pleasure to deal with a professional, forthcoming team that is genuinely concerned with customer satisfaction. Just a wonderful car buying experience!