Oakville Toyota

Do not buy from BURT TOWNSEND. Told him I wanted 6.59% toyota rate but said I had to sign and deposit $1000 before I could get the rate. I sign and tells me 7.99% because it's a 20 Told him I wanted 6.59% toyota rate but said I had to sign and deposit $1000 before I could get the rate. I sign and tells me 7.99% because it's a 2024 and not a new car even though it had only 256 km. Won't give back deposit. I googled and another guy put a deposit to be on wait list but found car somewhere else and won't give him his deposit back. Oakville Toyota must be doing very bad if the only way they can make money is by STEALING deposits. More

I make a appointment for oil change it took them two hours and 45 min no one told me that its 45 mim job not profesioall any way. will never go back to that place hours and 45 min no one told me that its 45 mim job not profesioall any way. will never go back to that place More

Just purchased a used Audi A5 Cab from Oakville Toyota. They were very competetively priced and gave me good money for my trade in. While I had three issues post delivery Manny and Hussein come through on They were very competetively priced and gave me good money for my trade in. While I had three issues post delivery Manny and Hussein come through on each issue to my satisfaction proving that they truly care about customer service. I would definitely recommend them for your next used or new car purchase. More

I found out I bought a 2023 Corolla at much inflated 2024 list price and when I thought we were done "Mitch" insisted on taking $250 off our agreed price for my trade in. Stay away from "Mitch". list price and when I thought we were done "Mitch" insisted on taking $250 off our agreed price for my trade in. Stay away from "Mitch". More

Hi if I can gave 0 I will well I bring My car for oil change make appointment in advance I ask about price they confirm 99$ plus tac then I showup they say 130$ plus tax I say I confirm with You and Erin change make appointment in advance I ask about price they confirm 99$ plus tac then I showup they say 130$ plus tax I say I confirm with You and Erin mils Toyota Missisauga same price 99$ plus tax they told Me You have choice than go there What a customer service newer ever Oakville Toyota and never ever Toyota More

Customer service is not good. I went last Saturday.They waste my time and not follow my instructions and insist me to go to another new car. I wanted to buy my lease car and the I went last Saturday.They waste my time and not follow my instructions and insist me to go to another new car. I wanted to buy my lease car and the dealership was not helpful, I had already payed off my lease but they wasted a lot of my time. More

Worst service ever. Incompetent people from service advisor, mechanic to service manager. Decided to go there for a transmission service with my Toyota Highlander. Servi Incompetent people from service advisor, mechanic to service manager. Decided to go there for a transmission service with my Toyota Highlander. Service advisor told me they are advising me against the service since the dealership recommends the service at 104,000 km and my car already had 108,000 km and they would not be responsible if something goes wrong with my transmission?? When I asked what could happen, I was told that "sometimes the gears don't like if you put new transmission fluid in" - the stupidest thing I have ever heard. The guy doesn't have a clue about lubrication basics. I insisted, so they went ahead with the service. Before the service I had no issue with the transmission, it was shifting like new. After the service shifting was rough, there was an audible clang and whistling sound between shifts. These things were not there before the service. Realizing that it is pointless to go back to Oakville Toyota, I decided to investigate myself. I jacked up the car to a level position, warmed up the transmission fluid to a 104 deg. Fahrenheit and open the plug on the pan just like it says in the manual. When the fluid level is correct, there should be a small trickle at the most. To my surprise, I drained 1.5L of fluid. Not only did the mechanic overfill the transmission, I think he never bothered to drain the old fluid, since the color was brown instead of the cherry red new fluid should be. I wasted $200 and my time on this service and in the end I had to do it myself and spend another $60 + on transmission fluid. I had a hard time removing the fill plug because the mechanic had rounded off the hex, meaning I will have to pay for a new fill plug out-of-pocket too. After completing the service myself, all the transmission issues disappeared and it shifts just like before I took it to Oakville Toyota. I am glad that I checked the transmission before any damage was done, as it would cost me thousands of $$$$. I wrote an email to the service manager, he replied that he will look into it and get in touch with me by the end of the day. That was a month ago and have not heard from him since. What a crappy service from top to bottom. I will never go back again!!! More

I love this dealership they have great people Specially Lexia great person she will help you with everything you need she helped me alot and I wanna thank her so much Lexia great person she will help you with everything you need she helped me alot and I wanna thank her so much More

Want to express a big thank you to Suhill in used car dealership for her helping us buy our used 2021 Rav4 in March and Starsky in the service department for your help on June 23. You both were such grea dealership for her helping us buy our used 2021 Rav4 in March and Starsky in the service department for your help on June 23. You both were such great help and very professional to work with. More