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Autoline Toyota

Niagara Falls, ON

2.1
4 Lifetime Reviews Review Dealership

6030 Thorold Stone Rd

Niagara Falls, ON

L2J 1A2

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4 Reviews of Autoline Toyota

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March 18, 2020

"Missleading final price of car"

- Alfred Simons

I was told the price of the car was $24,800.00 +$35.00 licencing then they added $489.00 for administration charge they never told me until . after I put my down payment I was told I could not back out of deal very misleading bad deal ,finance lady was rude

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Customer Service
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Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
terry,sales ,kaly,
June 14, 2019

"UNPROFESSIONAL "

- Andrea_N_27

Would never return to this store or recommend to anyone. Unprofessional, unorganized and a bunch of people sitting around on their cell phones not paying attention to the customer.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
Jon Dodman
1.0
Jan 28, 2020 -

Autoline Toyota responded

I'm sorry that you had a bad experience with us, and I'm sorry about the late response. If there is anything that we can do to correct this and make your experience better, please don't hesitate to contact us. Thank you for your feedback. ~R

January 25, 2019

"Unprofessional dealership "

- Jaded

Do not bring you vehicle here for service. They are liars and will find a way to wreck something to make you pay. Worst Toyota dealership I have ever seen.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jon
May 15, 2019 -

Autoline Toyota responded

I am so sorry to hear that you did not have a great experience with our service team. We value each of our clients and strive to give the best service possible. ~R

January 07, 2019

"Positive, comfortable experience."

- Cory Trydel

The staff are so accommodating you feel like family as soon as you walk in. Everyone is having fun and helping each other out - they really take the stress out of buying and servicing your car. Visiting is always an enjoyable time.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service advisor Rebecca, all sales staff and even managers
May 15, 2019 -

Autoline Toyota responded

Cory, we are so thrilled that you have had a wonderful experience with us and hope that you always do! Thank you for taking the time out of your busy day to let us know you had a great experience. Drive safe! ~R

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