we had excellent treatment from each staff person we were in contact with, Hazim is a very proffesional, friendly and knowledgeable salesperson, it is the second time we have had him look after us, and would again should the need arise. Lovely sales room and display, spacious and light.
Even though I live in Oakville and 3 of my 5 cars are not Toyota or Lexus, I still bring all my cars to Burlington Toyota for maintenance. One other brand I brought to Burlington Toyota for winter tire change and they noticed the brakes were wearing out. The fact that I had warranty on it, I took it to that dealership and asked them to check it out (which they should have done when it was brought for regular maintenance just a few days before). Just recently, if they had wanted to charge me more money, they could easily have done it - but ended up offering me alternatives that saved me money. Len is an amazing person to work with!
The service was great they found my wiper blades needed replacement and the filters were dirty and needed changing. One item the snow had not been cleaned from the whole sidewalk and when I went to my car I slipped but luckily did not fall.
Being introduced to Toyota Berlington was great experience starting from the first introduction, finishing the necessary leasing paperwork, delivery and finally getting on the winter tires. I am more than happy. Keep up the spirit.
The car was brought in for its regular service. Len who works in the service expedited the paperwork quickly so that the mechanic could start working on the cat. As an added bonus the car was washed on the outside something that was greatly appreciated.
Being respected as a person not judged as a female and wont understand. I recently had this issue with Cad Tire. I recently bought snow tires and in 2 wks rtn them. Leaking air. They assumed i knew about some senor.and issues with low pressure.
Having this conversation with Toyota they not only understood my concern and addressed it
Note to self. Stick with being. Respected
Always friendly and helpful. I have 4 kids and the mechanics went out of their way and got them each a balloon. They are always doing a great job in customer service and vehicle service each time I go.