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Norden Porsche

Edmonton, AB

5.0
6 Reviews

17820 Stony Plain Road

Edmonton, AB

T5S 1A4

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6 Reviews of Norden Porsche

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June 05, 2021

"Very friendly staff. Quick responses to questions. Eager..."

- Ying

Very friendly staff. Quick responses to questions. Eager to offer help. I would refer Christian to anyone I know looking for a Porsche. Overall good experience .

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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Christian Gersdorff
May 30, 2021

"I have now purchased my third new Porsche product threw..."

- barry

I have now purchased my third new Porsche product threw this dealership and have had another excellent experience. I am starting to plan another purchase for a Cayenne for my wife. The staff starting from the sales team to finance to product specialist at delivery have all been amazing to deal with.

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Recommend Dealer
Yes
Employees Worked With
RILEY,RANDY,JACK,&MIA and the awesome lady in finance forgot her name
May 28, 2021

"I bought a 2006 BMW Z4 M from Nelson, and it was a very..."

- Mark

I bought a 2006 BMW Z4 M from Nelson, and it was a very smooth experience! A test drive revealed a problem with the rear tires (too big which caused rubbing). Nelson went above and beyond, searching online for a replacement set of wheels, and when that didn't pan out, sourcing a different size of tires for the rear to resolve the issue. I was very impressed with his efforts on my behalf. The delivery person Jack, although unused to BMW's, explained the features of the car very concisely and clearly. Couldn't be happier with my experience.

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Recommend Dealer
Yes
Employees Worked With
Nelson, Jack
May 25, 2021

"Knowledgeable, friendly, and organized sales staff. A..."

- ronl

Knowledgeable, friendly, and organized sales staff. A nice thing about the staff is that they are all enthusiasts of the Porsche brand. They are familiar with the various models but also have experience with performance/precision driving.

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Recommend Dealer
Yes
Employees Worked With
Mike Tennese, Troy Ozbey, Riley Scribner
May 22, 2021

"Just had a great experience taking delivery of my new..."

- karl

Just had a great experience taking delivery of my new Porsche from the team at Edmonton Porsche Centre !! Joshua, Jack , Samea and Riley were all truly a pleasure to work with ! Very professional and knowledgeable!! Highly recommend this team for any Porsche needs …Karl Woll Kelowna BC

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Recommend Dealer
Yes
Employees Worked With
Joshua Couch, Jack Pask, Samea, and Riley Scribner
October 15, 2017

"They sold me a Car that was not road worthy"

- audi buyer

We bought a used Audi from this dealership and they said they did an inspection and did not provide us with the amvic report before we picked it up. They then wanted us to sign off on the amvic even though there were problems with the car. The rear strut was broken, the rear differential was gone and they said the car was fine and the first day we had the car we realized that they didn't put enough oil in it when they changed the oil we had to add almost 3 litres. The Sales manager was the one who did not provide us with the amvic report and told us when we pick up the car everything would be ready for us. We purchased the extended warranty and after a trip to an Audi dealership to have the car looked over we were told that our warranty doesn't cover new audi parts. And that the Porsche dealership would have to do the work. When we took it back to Porsche the Service Manager said nothing was wrong with the car and that it was just Turbo Lag. Funny the car was a 3.0L fully aspirated engine...NO TURBO...they had the car for a week and nobody even opened the hood...We finally made a big enough fuss and they investigated further and found that the rear differential needed to be replaced, which makes the car not roadworthy and very dangerous to drive. Thanks for putting my life in danger...But what takes the cake, is they knew all of this was damaged at the inspection, never fixed it, sold us the car, we bought warranty, then they got paid to fix the car from the warranty company. Talk about a pretty good scam. I wanted to buy a Porsche but would never buy one from this dealership ever. They eventually gave us our money back after a huge fight but I would not recommend buying anything from this dealership after how we were treated. Finally when they paid out the loan they got the payout wrong, we were charged another payment, I requested 6 or more times confirmation of the payout and thay the loan was paid from the General Manager and he refused. When I called about the payment taken he said I'd have to deal with it and hung up the phone on me.

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Recommend Dealer
No
Employees Worked With
Sales Manager, General Manager, Service Manager
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