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Using Team Chrysler service for more than 20 years. - Jiri
Using Team Chrysler services for really long time, from K car, minivans to today's Grand Cherokee. Getting excellent service from parts departments Jeff Fortune, his professionalism and in depth knowledge of Chrysler product helps a lot. My last visit I was dealing with advisor Jugant Biswas and again received excellent help to solve my problem with defective hatchback lift motor in friendly professional and timely manner. Not mentioning knowledgeable team of technicians of this dealership.
Top Reviewed Service Specialists At This Dealership
First service on new Ram - Ramguy
Arrived just before 7 am for my booked service and recall appointment. Domenic took great care of me and had my truck back mid-morning. Knowledgeable and courteous. Will definitely be back for future services.
Good service - Yue
Went in for oil change and will have a brake change this Friday. Good service, advisor Ryan did a good job on explaining to me the issues my car has. And clean waiting room and shuttle.
Great - Ferrone
I’m a customer for a long time and the service is always excellent,Friendly atmosphere competitive prices quality workmanship. My spouse bought a 2016 Cherokee at the Dealership and very satisfied.
SELINA IS A ROCK STAR - simplicity
BEST PARTS PERSON AROUND ALWAYS VERY HELPFUL AND PROVIDES GREAT SERVICE. sHE ALWAYS GETS BACK TO YOU IN A TIMELY FASHION AND PROVIDES NOTHING LESS THEN A 5 STAR SERVICE THIS DEALERSHIP IS LUCKY TO HAVE HER.
Assistant Service Manager
service work on our new 1500 sport truck - Cosmopolitan
There was an issue with the liner under the hood. Bruno took care of our problem within a timely fashion also we ordered running boards the installation were done very well. good people at Peel. very pleased so far with our new truck and there service..
Super Service - AKSAK
Nice Dealer Nice and Friendly effective people giving good customer service. As well as customer awareness. I always take my Ram 1500 to this dealer and happy to work with them.
Excellent customer service - Deralise
Today’s service was awesome! I had to bring my husband’s truck in for an oil change (which I haven’t done before and was unsure of the process) and Miranda came to assist me with every step of the way and told me exactly where to go. The oil change was very quick which I was very impressed with and everyone in the service department were very nice and helpful. All around I’d have to say I was given the best care today! Thanks guys!
Issues with Key Fob - Jlynn
Was having issues with my fob not unlocking my car. Mike took the time on more than 1 occasion to try and get my fob working again. He let me know about the cost for a new one and a warranty for my fob. He even was nice enough to take the time to go over winter tire pricing.
Service issues with 2016 Jeep Grand Cher Summit - sam
Pleased with the multiple item service completed, ready on my return from vacation, in addition it was stored at dealership for me, and no surprises which is always nice.
Body Shop Manager
100% Would Recommend - MelissaSP07
I am so grateful I purchased my car in London, even though I live in Brampton. Jerry helped me with the purchase of my vehicle and he is so kind, funny and friendly - always with a smile on his face. The customer service is absolutely brilliant and amazing. I had an issue with my car for the past two winters and I took it close to home to still have the problem occur. Then I brought it to London and just when we thought the job was fixed, sadly it was not. David, one of the many customer service assistants, really helped me through this process and ensured my vehicle to be looked at and fixed to my discretion. My car was there for a week and David always contacted me when I asked him questions or when he was updating me with information. David was always smiling, was friendly (note, even at 8:00a.m. when I was his first customer of the morning). I hope David receives this information and a raise! As for Deb and Laurie - these two ladies are so funny, friendly, and kind - (again, even at 8:00a.m. being their first customer)! I hope these ladies also see this review and get a raise! I received a rental vehicle and the best part was David, Deb and Laurie gave me three options as to which vehicle I wanted - which was so kind, they did not have to do, they all could have chosen it for me! I hope to see you all again soon :)
Joe and his crew are incredible! - Lisa Loo Loo
I cannot say enough about Joe.
After my Dad passed away, Joe continued to help my Mum and I with the maintenance of his Jeep Liberty.
Not only is Joe kind, friendly - and funny - he genuinely cares about customers. He goes that extra mile to explain what is happening and to fix the situation in the most cost-effective way.
At first I was skeptical of going to a dealership - but after the years of experience with this service centre, I can firmly say that I am sold on the Roadsport Chrysler team.
Thank you, Joe, for all you've done to help our family. We have the utmost respect for you and the knowledge you have.
Service of Dodge Caravan - christian77
Fairview Chrysler staff, administration staff and engineering technicians very courteous and efficient. I have always found the staff will go out of the way to investigate and solve the problem.
These guys went above and beyond - KBW
They really bailed me out, when another dealership was holding my car for a few days and not doing the diagnostic. They took my vehicle on short notice and really did a great job of getting the vehicle look at quickly and explaining my options for repairs.
Always feel welcomed! - Chloé
Great customer service and customer care. A great experience every time. Thank you to the service team. Always a pleasure doing business with you all.
Appointment was on time and The service was pleasant - FST
The employee was pleasant. My truck was brought in on time to get the tires balanced even thought it was a brand new truck. All 4 tires were out of balance. I was in and out on time and the truck drives smoothly now.
Excellent service! - JCOGS
We have been going to Aurora Chrysler for routine maintenance since owning our vehicle. We have never experienced any issues with this dealership. Service advisors are always very friendly and helpful. Work always completed in a timely manner.
Courtney and Dan were incredible! - Tynna
Courtney and Dan in Express Service were exceptionally incredible. We had a flat tire and came in 3 minutes to close. Courtney and Dan had no problem at all staying late to repair the flat tire for us. They were both so friendly and efficient. They explained every step along the way so we knew exactly what was happening. I couldn't be happier.
Thank you Courtney and Dan!!
Excellent service - O Mitchell 79
I brought my Chrysler 300 into Unique Chrysler after it was vandalized. From the time my vehicle was with the service department I was kept updated on every aspect of the repair. Andy is excellent and goes above and beyond to make sure you are looked after. I want to thank Andy and the entire service department for your honesty and help. Dave the dealerships parts manager looked after ordering the parts that were needed for my vehicle. I want to thank you Dave for working with me as well getting parts that were needed quickly. Thank you again Dave & Andy and everyone at Unique Chrysler for your help. I definitely will recommend your dealership.
customer - Sil's
We have know John for 50 years ever since he worked at Cooksville Dodge . He has always been there for us and our shop Great person ,very knowledgeable and friendly
Great experience - Lina
The only place where I can serve my car without any doubts. Service department has always satisfied all my needs. Especially, I'm very gratefull for Mr.Derkatch, who is extremely knowledgeable, and helped me a lot with my issues many times. Definately recommend!
Always A Pleasure - JServ
I recently took my Jeep to Vaughan Chrysler to get serviced and Christine at the service desk was amazing. I was told they would have to keep my vehicle for a few days but to my surprise, I had it back the next day. She did not disappoint. Thank you for the great customer service!😁
Friendly staff and great service - Eagles
Always a great friendly staff and service department. The service staff are always willing to listen to any concerns that have came up after the initial booking of the appointment
Great job looking after us! - Lucien
I wish to flag the excellent service beyond duty received from Ryan Rodney.
A few weeks ago we had our Dodge Journey serviced in your shop, Capital Dodge in Kanata.
We only found out yesterday that the backup key was missing from our Key Fob. Upon returning to the shop we found that Ryan had kept an unknown backup key at the service desk. To our utter surprise that was our key! Ryan also repaired the Key Fob to prevent the backup key from falling out again.
This was an excellent turn of events. Ryan can be commended for his attention to details.
Lucien Potvin, Kanata.
Great costomer service from the adviser - Hemi
My older 2006 car had electrical problems. It took some time to find the problem. The Service Advisor Shane kept me up to date. He was very honest and did only what was neccessary to fix the problem. Thank You
Fantastic as always! - bobzgirl
We have bought many vehicles from this dealership and they are always top notch! Customer service above and beyond and the service department is great as well!!
2012 Ram 1500 Starting Problem - Jay
I brought my truck to this dealership to get a starting problem fixed. Although the issue has proven to be a challenge to identify, the professional's at this dealership continue to work with me to help resolve this problem.
Fox does it again! - JK533
Wrote about an ujoint replacement on my Jeep Wrangler last year. Well, the opposite side needed replacement this time. Again, without an appointment and an urgent need to use the vehicle the next day, Laurie was able to get it done within 4 hrs! Just unbelievable service. Honest, Trustworthy and competent. Highly recommended.
Great experience - Jeep
I recently bought a new vehicle and my sales rep George Power was amazing and helped me through all my questions and the high tech questions .
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