Southbank Dodge Chrysler LTD

Hands down, best xxxx dealership in Ottawa. Madeline, San, Simon, Tyler, RJ, from service department to sales floor, got treated like gold. Madeline, San, Simon, Tyler, RJ, from service department to sales floor, got treated like gold. More

Above & beyond! !! Sean, Troy and Shabir were amazingly patient, flexible & fun during the selection process of my new truck....can I stress again - PATIENT ! Al in !! Sean, Troy and Shabir were amazingly patient, flexible & fun during the selection process of my new truck....can I stress again - PATIENT ! Al in finance was very knowledgeable & a pleasure to work with. Can't forget Noah in parts for the accessories we added and the sweetest Delaney in Service! We were in & out of the dealership several time during our transaction and every one of them made the effort to come say hello, check on us and ask if they could assist with any of the details. Shabir even came in on his day off the day we came to pick up our new beauty! He made sure we were entirely comfortable & satisfied before we drove away. We'll definitely be back when its time to upgrade again ! Thank you Southbank ! More

The service that I received on my last visit was great, I took my vehicle for oil change, get the winter tires on and as always, they were very professional, friendly and courteous, it's worth the one hou I took my vehicle for oil change, get the winter tires on and as always, they were very professional, friendly and courteous, it's worth the one hour drive More

A great pleasure to deal with knowledgeable, friendly and efficient people. I would not consider any other dealership for my next vehicle. efficient people. I would not consider any other dealership for my next vehicle. More

Very easy to deal with. Brandon D is sales, very knowledgeable, answered all my questions promptly, and if couldn’t he got back to me quickly. The service department has ne Brandon D is sales, very knowledgeable, answered all my questions promptly, and if couldn’t he got back to me quickly. The service department has never made me wait outside the timeline they gave me, quick and efficient. More

Quality of service was top notch. I was checked in and taken care of by Cameron W. he was friendly, professional, informative and really went above and beyond and was able to save me I was checked in and taken care of by Cameron W. he was friendly, professional, informative and really went above and beyond and was able to save me time and money. They were beyond accommodating and everything was very quick and easy. I look forward to my next visit. More

Dan my service man is always very helpful and hard working. I appreciate his services. . working. I appreciate his services. . More

Purchased a very nice Chrysler Grand Caravan, RED. My wife and I have great appreciation of the staff at Southbank Dodge Chrysler (Johnstone Rd). The delivery was quick and the salesperson (Ted) was My wife and I have great appreciation of the staff at Southbank Dodge Chrysler (Johnstone Rd). The delivery was quick and the salesperson (Ted) was most knowledgeable and respectful.... Simon was frank (open, honest, and direct). Great professionals !!!! NOTA This is my second Grand Caravan purchased (August 2019) at Southbank DCJ More

Amazing service. From the time I arrived until my jeep was fixed. Fast and efficient and great service. When I arrived I was greeted by Tyler. He is so friendly. Ask From the time I arrived until my jeep was fixed. Fast and efficient and great service. When I arrived I was greeted by Tyler. He is so friendly. Asked me how I was and what I needed done and took my keys. We chatted a bit about new tires I may get in future. He then told me that I can wait in waiting room and if I needed a Shuttke that I could take it. Then I saw Madeline. Always smiling and happy. She also asked me how I was and what I was getting done and informed me about the Shuttke and what time it was leaving etc. she is always so kind and friendly and makes sure you are updated on the status of vehicle. Great customer service indeed.i took the Shuttke to an appointment and when was done the driver marlin came to pick me up. Also very nice and courteous. They did great job on my jeep and while I was there other staff rj brand and raad and Dan O’Neil stopped to ask me how I was and if I was taken care of. The whole staff at south bank is amazing . As I said before I’m live in brockville and I drive to Ottawa an hour away just to get service done by south bank as their work is awesome and staff is amazing. Great job guys More