Roadsport Chrysler
Toronto, ON
206 Reviews of Roadsport Chrysler
I got a brand new vehicle and it had some scratches and a broken latch. I have made multiple inquiries into getting the issued fixed and they have refused to respond. broken latch. I have made multiple inquiries into getting the issued fixed and they have refused to respond. More
Booked a test drive for 10am this morning. Drove an hour to the dealership only to be told the car wasn't even at the dealership. No explanation, no apology, just too bad, maybe come back tomo Drove an hour to the dealership only to be told the car wasn't even at the dealership. No explanation, no apology, just too bad, maybe come back tomorrow. Total waste of my time. So poor. More
I purchased a new Ram 1500 from this dealership in July. I've been trying to reach the service department for over a week now to book an oil change to no avail. The only way I could reach someone was throug I've been trying to reach the service department for over a week now to book an oil change to no avail. The only way I could reach someone was through the sales line, and they were unable to help me reach the service department. The woman answering the sales line advised me that multiple people that day had called unable to reach service. I'm regretting buying from this dealership. More
Management is pretty bad. Revolving door high turn around rate. Don’t expect to work here long term. Fixed operations manager the worst in the industry. They treat their emplo Revolving door high turn around rate. Don’t expect to work here long term. Fixed operations manager the worst in the industry. They treat their employees very unfair. Wouldn’t reccomend this Chrysler. More
2010 Dodge Ram Fwd Fuel tank strap/frame failure. This was a recall however was not notified. Pre Booked 6 days in advance for this repair for first thing Monday morning at 0730 First customer to arr This was a recall however was not notified. Pre Booked 6 days in advance for this repair for first thing Monday morning at 0730 First customer to arrive Was told 1 to 2 days required for repair Service staff professional and showed concern for hanging fuel tank Cut vacation early for this repair. I arrived at the dealer to check on the progress of the repair on Tues at 1PM truck still parked in parking lot NOT touched Need vehicle for work on Wednesday. Service rep used old adage that the parts had just arrived and next on the hoist Customer service is professional however Roadsport policies on getting the job done are absolutely TERRIBLE and unacceptable. Will not be buying my new vehicles from Roadsport Chrysler Scarborough Ont I could have enjoyed another vacation day with my family Extremely disappointed with this facility More
Don’t ever go there buy any vehicle. You will feel like being treated as illiterate and fool. I went there before checking the price of car online, where it clearly states it inclu You will feel like being treated as illiterate and fool. I went there before checking the price of car online, where it clearly states it includes freight and admin fees. Salesperson told me its extra on website price. I told them your website says its included he kept on giving attitude and make you feel like you are being fooled. On top of it when I was trying to make a deal, he went inside and came back with the numbers which clearly shows you are being cheated because of your colour because so called salesperson quoted a price excluding taxes and when it showed the number its says including taxes. When I point it salesperson started scrambling and saying ‘Oh! I can honour the same’ as in he is doing a huge favour. His attitude was on heights. I asked for manager he didn’t showed up because he knew he and his salesperson tried to cheat. The moment when it was happening it felt like I did a huge mistake coming here and felt like they are thinking you can’t do maths or they are treating you like a illiterate immigrant. DON’T EVER GO THERE. ITS YOUR MONEY WHOSE GIVING THEM BUSINESS BUT THEY WILL TREAT YOU LIKE NO ONE. I felt like I am being treated as an immigrant who know nothing More
I signed a contract to buy a jeep. They took a deposit and i told them i needed 3 weeks to close my mortgage which they said was ok. The pulled my credit and all just for me to call an They took a deposit and i told them i needed 3 weeks to close my mortgage which they said was ok. The pulled my credit and all just for me to call and ask about the when to pick up and they daid the car was actually sold 2 days before i signed the contract. The finance manager is also a racist with the way he was talking to me because am black thinking i wont be able to afford an ordinary jeep wrangler. I reported them to OMVIC and next would be CBC marketplace. Avoid this crooks by all means. They dont even deserve 1 star but Barbara the sales rep was good. More
I rarely write negative reviews....Was down to the 'I will ask my manager ' part of the deal on a 2021 Jeep Grand Cherokee, the money dance. As I was about to leave a down payment the Jeep was sold says will ask my manager ' part of the deal on a 2021 Jeep Grand Cherokee, the money dance. As I was about to leave a down payment the Jeep was sold says the salesman huh? OK I dragged my feet to long I begin the search for another Jeep and behold on their website is the truck 8 grand more. I call made a mistake in the pricing the boss tells me fair enough but why lie to me? The truth might have worked wonders. Grimsby took my money and treated me very well greet Jeep! More
This is the worst dealership, I have ever dealt with, STAY AWAY! Terrible customer service and they are rude and sneaky. The lie and hide xxxx! When they make a mistake the don’t apologize they just make STAY AWAY! Terrible customer service and they are rude and sneaky. The lie and hide xxxx! When they make a mistake the don’t apologize they just make excuses and just give you lip service. More
We went for a Tailgate and Rear Bumper replacement. Service was quick, and Raymond, the Body Shop Manager was excellent to us. Would definitely go back if another problem arises or we are looking for a Service was quick, and Raymond, the Body Shop Manager was excellent to us. Would definitely go back if another problem arises or we are looking for another vehicle. More